BUSABAPHI ERNEST MONGGAE
JOHANNESBURG
Summary
Strategic Principal Clerk with strengths in customer relationship management and payment reconciliation. Manages daily payment allocations and suspense account activities to ensure accurate financial operations. Delivers exceptional service by resolving customer queries efficiently and liaising with banks to streamline financial processes.
Overview
2
2
Languages
24
24
years of professional experience
Work History
Principal clerk
Eskom Holdings
JOHANNESBURG
05.2004 - Current
- Reconciled unallocated payments to ensure accurate financial records.
- Oversaw suspense account, clarifying unprocessed payments and improving financial transparency.
- liaise with Banks daily concerning unallocated payments.
- Allocated daily payments, enhancing financial tracking accuracy.
- Developed strong customer relationships through empathetic service and timely resolution of queries.
Administrative Officer
TOG Management services
Potchefstroom
12.2002 - 04.2004
- Managed daily office operations, maintaining efficient workflow and meeting administrative deadlines.
- Streamlined manual and electronic filing and information systems, ensuring accurate and readily available data for team access.
- Handled daily office activities, including data entry and database auditing, maintaining smooth operations.
- Answered calls and emails efficiently, recording accurate messages and swiftly following up on enquiries.
Education
Matric - Accounting and Economics,
Azaadville Secondary School
Krugersdorp, GP01-1997
Skills
- Payment matching
- Account oversight
- data management
- bank liaison
- Microsoft Excel
- payment allocation
- file management
- time management
- attention to detail
- Client relations
- Customer service
- Client engagement
- Conflict resolution
- Analytical problem-solving
- Decision making
- team collaboration
- Time-management
Languages
English
First Language
Setswana
Beginner
A1
Interests
- Soccer
- jogging
- Reading
Personal Details
- Date of birth: 1976 February 29
- I D no. 7602295667089
- Marital Status: Single
- Children :3
- Religion: Christian
Timeline
Principal clerk
Eskom Holdings
05.2004 - Current
Administrative Officer
TOG Management services
12.2002 - 04.2004
Matric - Accounting and Economics,
Azaadville Secondary School