BULELWA NOGCANTSI

Caring and friendly customer service professional with experience in the insurance industry and BPO Industry. Excited about the prospect of working with and affiliated with one the best companies to improve the customer experience and increase retention of any customer concern.

Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

• Gender: Female
• Nationality: South African
• Marital Status: Married

• Ariana Laguardia, +63 921 547 6146, alaguardia@boldrimpact.com, Boldrimpact
• Michell Prinsloo, +27 41 392 5204, Michelle.Prinsloo@sanlam4u.co.za, Sanlam
• Mariska Basson, +27 83 953 0571, mariska@themeadowgroup.co.za, The Meadow Group
• Nadia Reichhart, 0792100376, nadia@costcertified.com, CostCertified

Having worked on SalesForce as a CSM and a BDm gave me a centralized location to store, track, and manage customer information. It helped me break down the silos between departments and build strong, lasting customer relationships. It works for every industry and every size of business at any stage of growth. And our CRM lives in the cloud, which means your teams can work together seamlessly — no matter where they are.

I believe in  using a SalesForce CRM  because it helped me harness the full power of customer data because their information is siloed. Sales doesn’t share opportunities with marketing. Marketing doesn’t know when a customer has an open service ticket. Commerce doesn’t have transparency on marketing campaigns. It’s all too common. This is where a CRM, like Salesforce, can give you a single, holistic view of your customers.