Bukelwa Akhona Mpendu
Port Elizabeth
Summary
Passionate about joining a dynamic team where I can utilize my experience and abilities to deliver exceptional results and contribute to the company's growth.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Receiving clerk and Creditors Clerk
Cashbuild Hardware
12.2016 - 01.2019
- Duties For Creditors Clerk : Ensure That All The Documents Are 100% Correct Before Processing In Syspro
- Updating Contact Details, Payment Terms And Other Relevant Information In The Company's Records
- Receive All Invoices,credit Notes From Both Trade And Inventory Creditors
- Duties For Receiving Clerk : Receiving Shipment And Sign Paperwork Upon Receipt, Unload Packages From Incoming Trucks
- Inspect Contents To Ensure They Are Undamaged, Verify Packages According To Order And Invoices ( Quantity, Quality, Price, Etc.) Ensure Invoices Are Signed And Paid For Satisfactory Deliveries, Maintain Accurate Records And Assist In Inventory Controls
Front Desk Clerk & Telesales Clerk
Makro ( Ottery)
04.2013 - 12.2016
- Duties For Front Desk Clerk : Answering Incoming Calls Accept Payments Send Quotations Internal Sales Stock Counting And Availability General Administrative Duties
- Duties For Telesales Clerk : To Assist Clients Telephonically And Electronically By Taking Orders And Ensuring Stock Availability
- Capture Orders, Receive Phone Calls Or Faxed Orders And Accurately Capture Them To System
- Phone Customers For Orders And Assist With Other Departments In Accordance With Operational Requirements
- Customer Service And Relationship Building, Close Deals Over The Phone
Customer service & Returns Clerk
Edgars ( Vangate Mall )
11.2012 - 01.2014
- Duties For Customer Service : Accepting Cash And Credit Cards Deposits, Including Point Of Sale Machine
- Listen To Customer Questions And Concerns And Provide Answers Or Responses
- Provide Information About Products And Services
- Review Customer Accounts And Make Changes If Necessary
- Handle Returns Or Complaints
- Duties For Returns Clerk : Process Customer Accounts For Daily Refunds And Exchanges Process And Inspect Returned Items In A Timely And Efficient Manner Facilitate Communication Between Customers And Organization Adressing Queries And Concerns
- Ensure All Returns Are Accurately Recorded In Our Company Database
Bank Teller / Cashier
Sa Post Office
11.2010 - 10.2012
- Duties : Sell Stamps And Other Postal Products
- Get Customer Signature For Registration, Certified And Insured Mail
- Operate Various Types Of Postal Equipment
- Accepting Cash And Credit Cards Deposits Including Point Of Sale
- Assist Regarding Queries And Products
Education
Office Administrator - Business Administrator, Basic Booking, Filling And Office Etiquette, Office Management, Customer Care, Time Management, Events Planning
Silulo Ulutho Technologies
01.2019 - 05.2020
Matric - English, IsiXhosa, Afrikaans, Physical Science, Mathematics, Geography
ID MKhize High School
01.2001 - 05.2003
Skills
Strong Attention To Detail
Excellent Communication And Interpersonal Skills
Proficient With Microsoft Office And Database System
Ability To Work Individual And In A Team Setting
Exceptional Problem-Solving Skills
References
- Miss Portia Sitole, 0718925996, Office Administrator
- Ms Thandokazi Bistoli, 0661151838, Senior Administrator Clerk
- Ms Unathi Booi, 0828145607, Manager
- Miss Nomzamo Matolengwe, 0210031515, Telesales Clerk Manager
Personal Information
- Date of Birth: 12/16/83
- Gender: Female
- Nationality: South African
Timeline
Office Administrator - Business Administrator, Basic Booking, Filling And Office Etiquette, Office Management, Customer Care, Time Management, Events Planning
Silulo Ulutho Technologies
01.2019 - 05.2020
Receiving clerk and Creditors Clerk
Cashbuild Hardware
12.2016 - 01.2019
Front Desk Clerk & Telesales Clerk
Makro ( Ottery)
04.2013 - 12.2016
Customer service & Returns Clerk
Edgars ( Vangate Mall )
11.2012 - 01.2014
Bank Teller / Cashier
Sa Post Office
11.2010 - 10.2012
Matric - English, IsiXhosa, Afrikaans, Physical Science, Mathematics, Geography
ID MKhize High School
01.2001 - 05.2003