Summary
Overview
Work History
Education
Skills
References
Personal Information
Timeline
Generic
Bukelwa Akhona Mpendu

Bukelwa Akhona Mpendu

Port Elizabeth

Summary

Passionate about joining a dynamic team where I can utilize my experience and abilities to deliver exceptional results and contribute to the company's growth.

Overview

8
8
years of professional experience
4
4
years of post-secondary education

Work History

Receiving clerk and Creditors Clerk

Cashbuild Hardware
12.2016 - 01.2019
  • Duties For Creditors Clerk : Ensure That All The Documents Are 100% Correct Before Processing In Syspro
  • Updating Contact Details, Payment Terms And Other Relevant Information In The Company's Records
  • Receive All Invoices,credit Notes From Both Trade And Inventory Creditors
  • Duties For Receiving Clerk : Receiving Shipment And Sign Paperwork Upon Receipt, Unload Packages From Incoming Trucks
  • Inspect Contents To Ensure They Are Undamaged, Verify Packages According To Order And Invoices ( Quantity, Quality, Price, Etc.) Ensure Invoices Are Signed And Paid For Satisfactory Deliveries, Maintain Accurate Records And Assist In Inventory Controls

Front Desk Clerk & Telesales Clerk

Makro ( Ottery)
04.2013 - 12.2016
  • Duties For Front Desk Clerk : Answering Incoming Calls Accept Payments Send Quotations Internal Sales Stock Counting And Availability General Administrative Duties
  • Duties For Telesales Clerk : To Assist Clients Telephonically And Electronically By Taking Orders And Ensuring Stock Availability
  • Capture Orders, Receive Phone Calls Or Faxed Orders And Accurately Capture Them To System
  • Phone Customers For Orders And Assist With Other Departments In Accordance With Operational Requirements
  • Customer Service And Relationship Building, Close Deals Over The Phone

Customer service & Returns Clerk

Edgars ( Vangate Mall )
11.2012 - 01.2014
  • Duties For Customer Service : Accepting Cash And Credit Cards Deposits, Including Point Of Sale Machine
  • Listen To Customer Questions And Concerns And Provide Answers Or Responses
  • Provide Information About Products And Services
  • Review Customer Accounts And Make Changes If Necessary
  • Handle Returns Or Complaints
  • Duties For Returns Clerk : Process Customer Accounts For Daily Refunds And Exchanges Process And Inspect Returned Items In A Timely And Efficient Manner Facilitate Communication Between Customers And Organization Adressing Queries And Concerns
  • Ensure All Returns Are Accurately Recorded In Our Company Database

Bank Teller / Cashier

Sa Post Office
11.2010 - 10.2012
  • Duties : Sell Stamps And Other Postal Products
  • Get Customer Signature For Registration, Certified And Insured Mail
  • Operate Various Types Of Postal Equipment
  • Accepting Cash And Credit Cards Deposits Including Point Of Sale
  • Assist Regarding Queries And Products

Education

Office Administrator - Business Administrator, Basic Booking, Filling And Office Etiquette, Office Management, Customer Care, Time Management, Events Planning

Silulo Ulutho Technologies
01.2019 - 05.2020

Matric - English, IsiXhosa, Afrikaans, Physical Science, Mathematics, Geography

ID MKhize High School
01.2001 - 05.2003

Skills

Strong Attention To Detail

References

  • Miss Portia Sitole, 0718925996, Office Administrator
  • Ms Thandokazi Bistoli, 0661151838, Senior Administrator Clerk
  • Ms Unathi Booi, 0828145607, Manager
  • Miss Nomzamo Matolengwe, 0210031515, Telesales Clerk Manager

Personal Information

  • Date of Birth: 12/16/83
  • Gender: Female
  • Nationality: South African

Timeline

Office Administrator - Business Administrator, Basic Booking, Filling And Office Etiquette, Office Management, Customer Care, Time Management, Events Planning

Silulo Ulutho Technologies
01.2019 - 05.2020

Receiving clerk and Creditors Clerk

Cashbuild Hardware
12.2016 - 01.2019

Front Desk Clerk & Telesales Clerk

Makro ( Ottery)
04.2013 - 12.2016

Customer service & Returns Clerk

Edgars ( Vangate Mall )
11.2012 - 01.2014

Bank Teller / Cashier

Sa Post Office
11.2010 - 10.2012

Matric - English, IsiXhosa, Afrikaans, Physical Science, Mathematics, Geography

ID MKhize High School
01.2001 - 05.2003
Bukelwa Akhona Mpendu