I am an ambitious female who is prepared to achieve the desired goals of the job description. I am a hard worker, self-motivated, goal-oriented individual who is always looking for a challenge to enhance my skills and knowledge. I like to interact with other people and adapt easily to different kinds of environment. I have good communication skills and leadership skills. I can work individually as well as with a team and I am able to work under pressure with or without supervision.
Overview
9
9
years of professional experience
Work History
Microsoft Services Management Intern
Capaciti
Johannesburg
10.2024 - 01.2026
Deploying, configuring, and maintaining Microsoft products, such as Office 365, Azure, Dynamics, and Windows Server.
Monitoring Microsoft services, such as Exchange, SharePoint, and SQL Server, to ensure optimal performance, availability, and security.
Identifying and resolving technical issues related to Microsoft services, including troubleshooting and debugging.
Implementing and maintaining security measures to protect Microsoft services and data, ensuring compliance with organizational policies and regulatory requirements.
Providing technical assistance and support to end-users, resolving issues related to Microsoft services and applications.
Maintaining accurate documentation of Microsoft services, configurations, and procedures.
Intern
Department of Home Affairs
Lusikisiki
11.2022 - 04.2024
Registering Births, Marriages, and Deaths.
Conducting Online Verification.
Processing Applications for the Renouncement of ID.
Verifying Function 192 for the initial application of Smart ID cards.
Handling applications for unabridged birth certificates.
Collecting manual fingerprints, Managing track and trace applications for birth certificates.
Processing applications and collections for Smart ID Cards.
Training in Smart ID card applications and collection.
Training for Passport Application.
Training in how to perform third collections.
Conducting online verification for informants.
Front desk assistant, Office cleaner
SNA Group
Durban
06.2022 - 10.2022
Welcome visitors, answer phone calls, and respond to inquiries.
Manage schedules, book appointments, and send reminders.
Accurately enter data, maintain records, and update databases.
Handle emails, messages, and correspondence.
Ensures that the whole office is clean, Organized and Welcoming.
Peer Educator
Walter Sisulu University Clinic (Ibika)
Butterworth, South Africa
03.2017 - 12.2018
Support health awareness campaigns.
Lead workshops on health topics like mental wellness, sexual health, or stress management.
Provide basic support and referrals to students.
Help create a comfortable space for students to discuss health concerns.
Education
ND - Information Technology (Communication Networks)
Walter Sisulu University
Butterworth, Eastern Cape
05.2021
National Senior Certificate - Matric
Idutywa school of excellent
Idutywa, Eastern Cape
12.2015
Skills
Effective Communication
References
Mr. Buhle, Myandlu, Manager, +27 66 438 1565, Capaciti
Mrs. Nomsa, Mdilikwana, Supervisor, 068 286 4438, 063 467 5280, Department of Home Affairs
Project Management / IT Services Management (Working Student) at Allianz Technology SEProject Management / IT Services Management (Working Student) at Allianz Technology SE
Support Engineer, Microsoft Office 365 Security and Purview Compliance Management, Microsoft Exchange Online (Email Security) and Identity Access Management at Concentrix Private LimitedSupport Engineer, Microsoft Office 365 Security and Purview Compliance Management, Microsoft Exchange Online (Email Security) and Identity Access Management at Concentrix Private Limited