Buhlebenkosi Nkomo

• Helped customers complete purchases, locate items, and join reward programs.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Answered questions about store policies and addressed customer concerns.
• Enhanced customer satisfaction by providing exceptional service and addressing inquiries promptly.
• Conducted regular price checks, updating labels as needed to maintain accurate pricing information for customers.
• Received and processed inventory, ensuring accuracy in stock counts and timely replenishment on shelves.
• Managed returns and exchanges efficiently, resolving customer issues in a professional manner.

Reference: Ms Meme (Manager) - 082 410 1239

• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Processed customer orders and accurately handled payment transactions.
• Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
• Met customer service goals and exceeded customer expectations.
• Resolved customer complaints and maintained clean and tidy checkout area.
• Answered product questions using knowledge of sales and store promotions.
• Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
• Utilized POS system to handle customer cash and credit card transactions.
• Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.

Reference: Mr Gwasira (Manager) - 078 475 9082

• Supported student physical, mental, and social development using classroom games and activities.
• Supervised recess, lunch and daily student intake and dismissal.
• Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
• Completed daily reports, meal count sheets, and attendance logs.
• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.

Reference: Mrs Smith (Principal) - 011 888 4929