Buhle Maduna
Student
Durban
Summary
Diligent and attentive individual with recent completion of a paralegal course, equipping with excellent communication skills and strong ability to follow guidelines. Proficient in crafting essays and short texts, able to effectively convey information. Focused on teamwork, supportive of others and readily provides information and assistance when needed. Aspires to continually grow and learn from experienced professionals in career progression.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
3
3
Languages
Work History
Call Centre Assistant
CCI
08.2023 - 11.2023
- Engaged with clients, understanding their needs, and fostering positive interactions
- Developed a compassionate approach by learning to apply sympathy and empathy in client interactions
- This enabled me to build trust and provide personalized assistance
Personal Assistant
Makobe attorneys
11.2022 - 05.2023
- Assisting in filing the liquidation and distributions accounts, checking the client's money balance and calculating missing costs and dividing the price of the clients among family members
- Follow-ups on clients, updating clients about recent court information and charges that need to complete
Social Media Assistant
Lizwe Dev
01.2022 - 08.2022
- Creating engaging and compelling content for social media platforms
- Planning, implementing, and optimizing social media campaigns to promote products and services
- Using social media analytics tools to track and analyse key metrics, such as reach, engagement, conversion rates, and follower growth
Education
BCom - Law
Unisa
Durban, South Africa 04.2024 - Current
Paralegal Practice - undefined
Boston College
Matric - undefined
Mathews Phosa College
Skills
Strategic thinking
Copywriting
Creative problem-solving
Content Creation
Analytics and Reporting
Communication
Collaboration
Customer Service Orientation
Interpersonal Skills
Timeline
BCom - Law
Unisa
04.2024 - Current
Call Centre Assistant
CCI
08.2023 - 11.2023
Personal Assistant
Makobe attorneys
11.2022 - 05.2023
Social Media Assistant
Lizwe Dev
01.2022 - 08.2022
Paralegal Practice - undefined
Boston College
Matric - undefined
Mathews Phosa College