Bronwyn Dolores Krause-Beal
Magaliesburg
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
5
5
years of professional experience
2019
2019
years of post-secondary education
2
2
Languages
Work History
Sales Assistant/Administrative Assistant
Magaliesburg Build It
01.2020 - Current
- Daily cash-ups and reconciliation of cash float
- Assisting with stock management and regular stock takes
- Handling customer inquiries and processing sales
- Maintaining accurate transaction records
- Performing basic office administration duties
- Filing invoices and assisting with document control
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Processed transactions accurately while maintaining a high level of customer service.
- Fielded customer questions to share information about products, availability, and pricing.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Boosted store revenue through upselling and cross-selling techniques.
- Conducted product demonstrations, significantly boosting daily sales figures.
- Organized in-store promotions to increase awareness of new product lines.
- Identified upselling opportunities, contributing to increase in average transaction value.
- Enhanced team morale and productivity by organizing weekly sales strategy meetings.
- Trained new staff on sales techniques and store policies, enhancing overall team performance.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Established administrative work procedures to track staff's daily tasks.
Education
National Senior Certificate (Matric) -
Hoërskool Bekker
Skills
- Microsoft Office Proficiency
- Excel
- Word
- Outlook
- Data capturing and filing
- Attention to detail
- Organisational skills
- Multitasking
- Communication skills
- Interpersonal skills
- Customer service
- Problem-solving
Complex Problem-solving
Cash handling
Sales expertise
Goal oriented
Customer needs assessment
Stock management
Team collaboration
Cash register operation
Opening and closing procedures
Relationship building
Product merchandising
Fitting room maintenance
Inventory tracking
Administrative Technical Skills
- Microsoft Office Proficiency, data entry, spreadsheets, basic formulas, stock tracking, typing, formatting documents, reports, email communication, calendar management
- Data capturing and filing
- Strong attention to detail and organisational skills
- Ability to multitask in a fast-paced environment
- Excellent communication and interpersonal abilities
- Customer service experience and problem-solving skills
- Reliable and punctual with strong work ethic
Personal Information
- ID Number: 0109100271088
- Date of Birth: 10/09/01
- Gender: Female
Timeline
Sales Assistant/Administrative Assistant
Magaliesburg Build It
01.2020 - Current
National Senior Certificate (Matric) -
Hoërskool Bekker
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