Bronwyn Atkinson
Gauteng
Summary
Dynamic Unit Manager with a proven track record in hospitality and events management, recognized for delivering high productivity and operational excellence. Specializes in team leadership, process optimization, and effective communication, ensuring seamless operations that enhance team performance. Committed to fostering a culture of continuous improvement that drives growth and efficiency.
Overview
24
24
years of professional experience
Work History
Unit Manager
Ejosi Caterers
Gauteng
01.2025 - 04.2025
- Supervised team of 13, including chefs and cashiers.
- Coordinated inventory ordering.
- Reconciled daily cash transactions.
- Maintained compliance with standardized safety regulations.
- Administered financial records for the unit.
- Supervised client operations for Bayport Financial Services.
- Employment terminated due to company retrenchments
Office Coordinator, Events Management and Shop Manager
Snoarting Boar Smoker
Gauteng
01.2016 - 12.2024
- Expertly handle inventory oversight while enhancing sales and addressing customer service.
- Executed high-quality customer care resulting in remarkable guest satisfaction.
- Implemented creative marketing strategies to increase customer visits.
- Train and lead a cohesive team, promoting a productive and cooperative workplace culture
- Manage financial transactions with precision, ensuring meticulous record-keeping on POS systems
- Ensured top-notch customer service
- Boosted traffic & sales via marketing
- Trained staff for peak performance
- Managed daily ops & sales
Temporary motorsport events assistant
SAES Endurance Series
11.2024 - 12.2024
- Assisted with event planning and operations from November 1 to December 1, 2024
- Managed general office administration and staff accreditation processes
- Liaised with food vendors to ensure seamless service on event day
- Coordinated VIP guest services, ensuring a premium experience in the designated VIP areas
- Worked with entertainment teams to adhere to the event schedule, ensuring smooth execution of activities
Bookkeeper (Part Time)
Actionworx Stunts & Safety
01.2020 - 01.2022
- Expertly managed bookkeeping responsibilities, ensuring meticulous maintenance of financial records, precise account reconciliation, and comprehensive preparation of financial reports
- Managed financial records
- Reconciled accounts
- Prepared financial reports
- Upheld bookkeeping duties
Office Administrator
Wastepack
01.2008 - 01.2011
- Spearheaded comprehensive office operations, ensuring seamless organizational functionality
- Cultivated a welcoming environment for visitors, enhancing company reputation and client relations
- Expertly coordinated meetings and appointments, optimizing executive schedules and productivity
- Directed multiple administrative projects from inception to completion, demonstrating project management acumen
- Provided robust support with daily administrative tasks, contributing to team efficiency
- Efficiently processed orders and invoices, maintaining financial accuracy and operational workflow
Head Waitress
Grill Fish Restaurant
01.2001 - 01.2007
- Punctually adhere to roster schedules and uphold appearance standards as outlined in the Employee Handbook
- Act as interim manager during their absence, ensuring seamless operational continuity
- Engage in daily coordination with management to adapt to operational changes, including staffing, table setups, and service standards
- Maintain regular communication with culinary staff to stay informed on menu updates, ingredient availability, and allergen information for daily specials
- Facilitate guest reception and seating as needed, enhancing the customer experience
- Oversee restaurant and bar services, proactively minimizing service delays
- Lead and mentor staff to deliver exceptional service quality
- Uphold high customer service standards, ensuring guest satisfaction
- Verify the accuracy of all guest bills and manage revenue reconciliation in the absence of a manager
- Guarantee meticulous restaurant setup for each shift, meeting the established standards
- Supervise all aspects of customer service preparation and execution
- Coordinate between kitchen and service teams during mealtimes for optimal efficiency
- Possess comprehensive knowledge of the menu and wine list to assist guests effectively
- Ensure staff completes daily preparation and cleaning tasks, maintaining top-tier operational standards
- Monitor staff punctuality and compliance with the Employee Handbook regulations
- Adjust shift patterns based on business needs, optimizing staff allocation
Education
Project Management - On going studies
Shaw Academy
04.2025
Quickbooks -
Udemy
01.2020
Function Coordinator -
Udemy
01.2019
Matric -
Milner High School
01.1998
Skills
- Hospitality and Events Management
- Effective Team Leadership
- Effective Organizational Skills
- Proficient in Microsoft Office Applications
- Multitasking
- Time Management
- Project management
- Financial management
References
- Wayne Riddell, SAES Endurance, 0764515151
- Estelle Gibbon, Wastepack, 0763150798
- Russ Margo, Grill Fish, 0781774682, admin@wastepack.co.za
Personal Information
Date of Birth: 02/01/81
Timeline
Unit Manager
Ejosi Caterers
01.2025 - 04.2025
Temporary motorsport events assistant
SAES Endurance Series
11.2024 - 12.2024
Bookkeeper (Part Time)
Actionworx Stunts & Safety
01.2020 - 01.2022
Office Coordinator, Events Management and Shop Manager
Snoarting Boar Smoker
01.2016 - 12.2024
Office Administrator
Wastepack
01.2008 - 01.2011
Head Waitress
Grill Fish Restaurant
01.2001 - 01.2007
Project Management - On going studies
Shaw Academy
Quickbooks -
Udemy
Function Coordinator -
Udemy
Matric -
Milner High School
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