Brody Lovel
Chick-fil-a
1819 Long Oak Dr
1
Certification
4
years of professional experience
Dedicated Shift Leader with proven expertise in creating safe workplaces and enhancing team performance. Strong focus on employee training and customer service excellence. Committed to fostering a clean and efficient operational environment. Looking for a new opportunity in the workforce or the medical field.
Work History
Senior Shift Leader
3 Months- Created a safe workplace by enforcing safety protocols and conducting regular inspections of equipment and facilities.
- Enhanced employee performance with regular coaching sessions and constructive feedback.
- Trained new staff on cleaning procedures and safety protocols.
- Coordinated supply inventory, ensuring all cleaning materials were readily available.
Shift Leader
2 Years 2 Months- Supervised team members to ensure adherence to operational standards and customer service excellence.
- Coordinated shift schedules, balancing labor needs with peak demand times for optimal efficiency.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Counted tills, handled money throughout day-parts.
Trainer
8 Months- Mentored new hires, resulting in stronger staff development and increased productivity.
- Worked well in a team setting, providing support and guidance.
- Trained new team members on front-of-house procedures and best practices for customer interaction.
FOH Team Member
8 Months- Delivered exceptional customer service by efficiently taking orders and addressing inquiries.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Operated POS system for processing transactions, ensuring accuracy and efficiency in payment handling.
Kitchen Team Member
6 Months- Prepared and assembled food items according to company standards and safety guidelines.
- Collaborated with team members to maintain efficient workflow during peak service hours.
- Assisted in cleaning and sanitizing kitchen equipment to ensure compliance with health regulations.
- Supported inventory management by restocking supplies and monitoring product freshness.
Education
High School Diploma
- Member of HOSA (Future Health Occupational Students of America), 2021 to 2025
- Member of NTHS (National Technical Honors Society), 2023 to 2025
- HOSA Scholarship, 2025 from Caren Wonders
- Texas FBI NAA Al Wagner Scholarship, 2025 from FBINAA Texas Board
- Davis Days Community Champion Award in Memory of Art De Leon, 2025 from Davis Days Foundation
- Remarkable Future Award Chick-fil-a, 2025 from Jake Smith
Associate of Arts - Gender Studies
- Dean's List, Fall, 2024
- Dean's List, Spring, 2024
- Dean's List, Spring, 2025
Bachelor of Science - Biology
- Minoring in Small Business Start-up
- Remarkable Future Award Chick-fil-a, 2026 from Lachelle Cress
Skills
Employee training
Team management
Cash management
Safety compliance
Cleanliness
Problem-solving
Trustworthy
Black Belt in Taekwondo
Certification
PCT- Patient Care Technician NHA Certified- May 2025
EKG- Electrocardiogram Technician NHA Certified- May 2025
Stop The Bleed Certified- May 2025
CPR Certified- August 2026
Food Handlers Certificate
Volunteer Work
32 Hours of an unpaid Internship at HCA Pearland
Church and Community Service
40 Hours of School Based Volunteer Work - Concessions, Giving blood rotations
6 years of being a Kids Camp Counselor
Timeline
Senior Shift Leader
Chick-fil-a
06.2026 - CurrentRead More
Shift Leader
Chick-fil-a
04.2024 - 06.2026Read More
Trainer
Chick-fil-a
08.2023 - 04.2024Read More
FOH Team Member
Chick-fil-a
12.2022 - 08.2023Read More
Kitchen Team Member
Chick-fil-a
06.2022 - 12.2022Read More
Robert Turner College And Career High School
High School Diploma
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Alvin Community College
Associate of Arts from Gender Studies
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University Of Houston Clear Lake
Bachelor of Science from Biology
Read More