BRITAINY SNYMAN

1. Product Knowledge & Expertise

• Maintain in-depth knowledge of all Land Rover models, features, specifications, and technologies.
• Stay updated on new product releases, brand updates, and competitive comparisons.
• Communicate product benefits clearly and confidently to clients.

2. Customer Engagement & Experience

• Greet customers and provide a premium showroom experience consistent with the Land Rover brand.
• Conduct professional vehicle presentations and demonstrations, both in-person and online.
• Build strong relationships with potential and existing clients through exceptional service and follow-up.

3. Sales Support

• Support the sales team in achieving monthly and quarterly sales targets.
• Qualify leads and assist customers through the buying process with product recommendations that meet their needs.
• Collaborate with the Sales Executive team to ensure smooth handover and customer satisfaction.

4. Vehicle Demonstrations & Test Drives

• Arrange and conduct dynamic test drives to showcase vehicle performance and capability.
• Ensure all demonstration vehicles are well-maintained, fueled, and presentation-ready.

5. Brand Representation

• Uphold the Land Rover brand image through professional conduct, presentation, and communication.
• Participate in brand events, customer launches, and dealership promotions.
• Act as an ambassador for the Land Rover lifestyle and brand values.

6. Training & Development

• Attend all mandatory Land Rover and Jaguar Land Rover (JLR) training sessions.
• Share product updates and training insights with colleagues.
• Continuously develop sales and product presentation skills.

7. Reporting & Administration

• Maintain accurate customer records in CRM systems.
• Provide product-related reports, feedback, and insights to management.
• Monitor competitor activities and share relevant market intelligence.

• Crafted and implemented strategies for increasing sales efficiency and boosting revenue.
• Performed KYC checks and helped clients complete relevant paperwork, facilitating processing of successful sales.
• Determined vehicles' values and negotiated car prices and trade-ins, enabling clients to exchange old cars for new vehicles.
• Matched relevant products to customer needs by skilfully presenting applicable features and product benefits, amplifying sales.
• Clarified visitors' questions about cars, financing and purchase process, utilising sales skills to close potential purchases.
• Identified customers' needs, recognised purchasing potential and closed deals without aggressiveness.
• Liaised with finance department to ascertain individual customers' financing and ownership options and communicated details to clients to close purchases.
• Monitored automotive sales industry to identify current product pricing, competing products and new merchandising techniques to keep business competitive.
• Negotiated closures by successfully overcoming customer objections through skilful sales techniques and extensive product knowledge.

• Maserati South- Africa.
• New Vehicle Dealer Principal.
• Explained and interpreted rules of gaming institutions to interested customers for compliance reasons.
• Entered data in company systems to help with calculating odds and payouts and retained betting records for audits.
• Matched relevant products to customer needs by skilfully presenting applicable features and product benefits, amplifying sales.
• Answered incoming calls politely and professionally, following up on enquiries and responding to customer requests.
• Contacted government agencies, companies or private organisations to secure automobile supply contracts by offering discounts and offers for volume purchases.
• Determined vehicles' values and negotiated car prices and trade-ins, enabling clients to exchange old cars for new vehicles.
• Liaised with finance department to ascertain individual customers' financing and ownership options and communicated details to clients to close purchases.
• Promptly answered incoming calls politely and professionally, swiftly following up on enquiries and responding to customer requests.
• Negotiated closures by successfully overcoming customer objections through skilful sales techniques and extensive product knowledge.
• Identified customers' needs, recognised purchasing potential and closed deals without aggressiveness.
• Established sales objectives for executive teams and developed plans for achieving set targets.
• Monitored automotive sales industry to identify current product pricing, competing products and new merchandising techniques to keep business competitive.
• Reason for leaving: Maserati closed down in Umhlanga, the directors decided to have one dealer in the entire country based in JHB.

• Owner/ Director .
• Responsible for Sales growth, marketing, advertising, managing stock, staff, wages, hosting events and meeting clients' needs to deliver the best service.
• Solicited feedback from guests concerning food, beverages and service to make improvements where necessary.
• Developed staff by providing ongoing feedback, establishing performance expectations and conducting performance reviews.
• Drew up schedules in advance to guarantee adequate staffing for all shifts.
• Enforced safe working and guest environment to reduce risk of injury and accidents.
• Prepared and filed tax returns to meet HMRC deadlines.
• Interviewed, selected and trained staff for smooth restaurant operations with outstanding customer service.
• 
  
• Reason for Selling the restaurant: During Covid the hospitality industry was not able to sustain their doors open during lock down as the entire country was on lock down and i had no choice but to sell the restaurant.

• Offering a range of services such as Testing Laboratory furniture, Fume extraction, laminar Flow and Micro biological cabinets
• Oxy - Pharm HPV and Skytron UVC decontamination
• Meeting client's needs, designing spray booths, Hospital
• Theatres and Laboratories
• Selling clean room equipment and air filtration.
• Scheduled appointments with pharmacists, doctors and other medical professionals to promote new products and deliver presentations.
• Used excellent sales techniques to increase customer interest in medical products.
• Used excellent negotiation and persuasion techniques to obtain best prices for medical products.
• Maintained productive relationships with existing customers through exceptional follow-up after sales.
• Exceeded monthly sales KPIs, using advanced selling techniques and smart negotiation strategies.
• Maintained in-depth knowledge of competitor products, price changes and market developments to forecast business demands.
• Cultivated long-term relationships with clients to accurately quote prices and terms, achieving customer objectives.
• Leveraged market analytics to secure new clients in growing territories, driving acquisition and revenue to support growth.
• Responded quickly to client concerns and complaints, providing solutions to avoid future issues.
• Managed projects through installation phases, offering clear, comprehensive training to clinical teams.
• Assessed client needs and made targeted product recommendations to build trust and increase revenue.
• Reason for leaving: During this transition i opened a restaurant and i was wokring two jobs eventually i could afford to leave my 9 to 5 job for my business.

• Teaching English as a foreign language to
• Vietnamese and Thai students
• Speech therapy - Communication skills - Discipline - Grooming - TEFL English certification
• Employed varied instructional techniques to meet different aptitudes and interests of students.
• Maintained complete and accurate records of students' progress to comply with administrative requirements.
• Invented poems, songs and rhymes to help students gain better understanding of English language.
• Developed and enforced classroom code of conduct to maintain order during lessons.
• Coordinated and attended parent-teacher meetings to update parents on student language progress, strengths and weaknesses for improvement.
• Created audio, visual and written teaching materials to assist in teaching English.
• Conducted in-depth assessments into children's work, providing feedback on grammar, syntax, spelling and punctuation to increase learning development.
• Ran induction sessions for newly arrived international students to help with fast settling and integration into school life.
• Performed regular research and attended teacher networking events to stay updated on latest language developments.
• Managed allotted learning time to maximise student achievement.
• Analysed assessment data to refine lessons and unit plans and make adjustments to support struggling students.
• Held regular verbal and written exams to evaluate learning development and assess difficulties.
• Taught students on best revision strategies to aid in passing IELTS, Cambridge First and other common examinations.
• Reason for leaving i received a Medical Sales position back home in my home country.

• Academic Achievement Award
• Interntional TEFL English Teacher.
• “TEFL” is the acronym for Teaching English as a Foreign Language or, simply put, English language instruction for non-native speakers. It is also commonly known as Teaching English to Speakers of Other Languages (TESOL), English Language Teaching (ELT), and teaching ESL (English as a Second Language)

• Academic Achievement Award
• Subjects:
• Afrikaans 2nd Language .
• English 1st Language .
• Geography.
• Business Economics.
• Math Literacy.
• Economics.
• Hotel Catering .
• Life Orientation.
• Computers (CAT)