Brilliant Mzizi
Manager
Midrand
Summary
Motivated Team Leader experienced managing, motivating and directing store staff in meeting business objectives, goals and customer service standards. Focused professional oversees sales activities, inventory-taking, and reconciling cash receipts. Outgoing and detail-oriented with great communication skills.
Overview
2026
2026
years of professional experience
4
4
Languages
Work History
Dark Store Team Leader
Zulzi on Demand
2024 - Current
- Analyze weekly and Monthly performance for the Store
- Addressing and Maintaining Floor Set up
- Planning for weekly and Yearly Inventory counts
- Training, supervising and appraising staff
- Maintaining financial records
- Dealing with Driver queries and complaints
- Overseeing pricing and stock control
- Maximizing Store Efficiency and setting/meeting with all staff, including motivating staff
- Ensuring compliance with health and safety legislation
- Preparing promotional materials and displays
- Liaising with Logistics
- Liaising With Head Office
Dark Store Shift Leader
Zulzi on Demand
01.2022
- Prepare Driver Headcount & report back for capacity purpose
- Ensure Store Assistants are working on their allocated Aisle tacking date, FIFO, Replenish etc.
- Ensure Shoppers are following Processes set out by the Business, all orders are Picked with Speed and Accuracy.
- Failing /Canceling all returned orders, liaising with CS and receiving the orders Back on Lightspeed.
- Collecting, Clearing and recording of COD
- Assist Customers with Pending Payments from 06:00-07:59
- Ensure Shoppers are Packing orders and handing over their Orders to the correct driver efficiently.
- Manage and monitor the portal and ensure no orders are stuck on the Portal
- Assist drivers with calling for Customers upon arrival for COD ,etc
- Handover of duties to the next shift Leader
- Report back to your Team Leader on all your cash floats of the day, Challenges of the Day via a detailed report.
- Escalate all issues and challenges to your Leader Immediately (all tech related Problems on the proper groups)
- Morning Shift Leader to ensure Daily Deposit is done with communication to other Team Leaders and Team Members to Record on COD Sheet outflow.
Quality Control
Zulzi on Demand
01.2022
- Fruit & Veg
- Monitoring Quality of all fresh Products
- Morning and afternoon shifts partial counts ( 2 counts a day )
- Repackaging of good Quality Stock
- Transfer stock to other stores
- Ensure FIFO method is applied
- Remove wastage of all non good quality stock
- Making sure fruit & Veggies are received correctly
- Making sure that all these lines are appearing on the app
- Meat
- Monitoring Quality and Quantities
- Morning and afternoon shifts partial counts
- Ensure FIFO method is applied
- Remove wastage
- Making sure Meat is received correctly
- Make sure this line is appearing on the Customer app
- Hygiene Maintenance at QC workStation
Store Assistant
Zulzi on Demand
01.2021
- Accurately Pick and Pack orders according to Customers orders/ request
- Shop all Orders according to your Signed KPI
- Shopping Orders according to FIFO ( First Order Inn First Order Out )
- Making sure handing over of orders to drivers done swiftly as to drop orders on the allocated Dispatching Shelves
- Paste QR Codes on the shopping bags Prior shopping and Packing for efficacy
- Collaborating with the team to keep the Store clean and organized at all times (Housekeeping )
- Tracking date on Aisle according to your assigned Aisle but not limited to your Aisle
- Replenishing stock on Shelves using FIFO Method
- Stock Face Up and maintaining FIFO Method
- Ordering Stock from Suppliers
Warehouse Manager
Zulzi on Demand
2023 - 2023
- Key Responsibilities:
- 1. Warehouse Operations:
- Oversee daily warehouse activities, including receiving, storing, and dispatching goods, ensuring seamless and efficient workflows.
- 2. Inventory Management:
- Maintain accurate inventory records and implement FIFO principles.
- Monitor stock levels to prevent shortages or overstocking.
- Analyze stock movement trends to optimize inventory flow.
- 3. Transfers Management:
- Manage the complete transfer process, including list extraction, picking, packing, and real-time stock movement alignment.
- Compile detailed reports on transfer activities, highlighting discrepancies and areas for improvement.
- 4. Liaising with Logistics and Supply Chain Teams:
- Collaborate with logistics teams to coordinate delivery schedules and resolve transport issues.
- Work with supply chain analysts to ensure stock availability and meet operational demands effectively.
- 5. Team Leadership & Performance Management:
- Supervise and mentor Warehouse Shift Leaders, Transfer Pickers, Inventory Capturers, Replenishers, and Drivers.
- Conduct regular KPI reviews to assess performance and align teams with organizational goals.
- 6. Compliance & Quality Control:
- Ensure all warehouse activities adhere to company policies and health and safety regulations.
- Uphold high standards of quality in handling, storage, and dispatching of goods.
- 7. Process Improvement:
- Analyze operational inefficiencies and implement strategies to improve workflows.
- Continuously seek opportunities to enhance productivity and reduce costs.
Education
No Degree - Tourism Management
UNISA
Johannesburg, South Africa 04.2001 -
High School Diploma -
Rand Girls School
Johannesburg, South Africa 04.2001 -
Skills
Computer Literacy
Planning and execution
Communication
Strong leadership
Stock replenishment
Customer engagement
Willingness to learn
Teamwork and collaboration
Problem-solving
Team building and motivation
Time management
Problem-solving abilities
Team leadership
Customer satisfaction
Multitasking and prioritizing
Decision-making
Product knowledge
Leadership development
Flexible work schedule
Handling complaints
References
Ms, Nongcebo Majola, Previous Manager & Logistics Manager, nongcebo@zulzi.com, Zulzi Midrand Branch
Timeline
Dark Store Shift Leader
Zulzi on Demand
01.2022
Quality Control
Zulzi on Demand
01.2022
Store Assistant
Zulzi on Demand
01.2021
No Degree - Tourism Management
UNISA
04.2001 -
High School Diploma -
Rand Girls School
04.2001 -
Dark Store Team Leader
Zulzi on Demand
2024 - Current
Warehouse Manager
Zulzi on Demand
2023 - 2023