Reliable Office Administrator/Personal assistant with proven exposure in Executive management. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports. A team player, results driven, self-motivated, disciplined with verbal and written communication skills, focused with good work ethics and excellent organizational skills.
Looking forward to more challenging opportunities where outlined skills and experience can be utilized.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
7
7
Languages
Work History
Assistant Administrative Secretary
Electoral Commission of South Africa IEC
Centurion
07.2015 - Current
Processes Purchase requisitions on SAP
Prepare EXCO and MANCO meeting packs
Responsible for petty cash
Ordering of stationery and office supplies
Prepares reports and minutes for meetings
Manage and processes invoices on SAP
Making sure that suppliers are paid on time
Maintain calendar of appointments for CIO
Attend to ad hoc personal matters as requested by CIO
Organize meetings between CIO, other Senior Managers and external stakeholders
Assist with budget review of ICT Division and project expense reports
Handling internal and external calls efficiently and professionally
Ensure safe keeping of all documents in office of CIO
Assist in interview appointment and placement of IT Consultants/resources
Administer travel and accommodation arrangements for CIO and all personnel
Organize ICT workshops and team building
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Responded to inquiries from callers seeking information.
Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Managed filing system, entered data and completed other clerical tasks.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Assisted coworkers and staff members with special tasks on daily basis.
Facilitated timely review of proposals, correspondence and documentation before handed to CIO for signature
Created and updated records and files to maintain document compliance.
Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Administrative Assistant-Learner
Department of Health and Social Development
Pretoria
06.2014 - 05.2015
Assisted in procuring medication
Ensured efficiency in receiving and dispatching of stock
Assisted in stock takes
Assisted with weekly stock reports
Prepared files for all clinics
Updated information for various clinics
Handled confidential records of patients
Executed record filing system to improve document organization and management.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Scheduled office meetings and client appointments for staff teams.
Restocked medication and placed purchase orders to maintain adequate stock levels.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Created and maintained databases to track and record customer data.
Processed customer orders accurately and within agreed timeframes to meet service standards.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Assisted coworkers and staff members with special tasks on daily basis.
Personal Assistant to Chief of Staff
Department of Higher Education and Training
Pretoria
09.2013 - 04.2014
Handled confidential information on behalf of Chief of staff and Minister (i.e. appointment and termination letters, contracts and legal documents)
Managed Chief of Staff's Diary electronically and manually
Ensured copies of agendas and documents were distributed to relevant committees
Coordinated international and domestic travel logistics including flight itineraries, hotel reservations, Visas and car services.
Dealt with General correspondence e.g. typed letters, agendas, memorandums, minutes, reports and presentations
Couriered urgent documents to Minister as required
Answered telephones, screened calls, took and distributed messages to recipients
Received and Registered incoming and outgoing submissions and correspondence on behalf of Chief of staff and Minister
Ensured safekeeping of all documentation
Displayed absolute discretion at handling confidential information.
Oversaw personal and professional calendars and coordinated appointments for future events.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Served as point of contact between clients and managerial staff.
Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
Intern Trainee- Media and Communications
Department of Higher Education and Training
Pretoria
05.2012 - 08.2013
Sorted and organized files, spreadsheets, and reports.
Developed and maintained relationships with Media
Monitored media and produced media trends
Coordinated media briefing’s between Ministry and Media
Monitored, compiled data, updated media distribution database
Disseminated messages, speeches, circulars and notices to staff through newsflash
Responded to media queries telephonically and by e-mail.
Managed and monitored department’s Social Media i.e. Facebook and Twitter
Produced communications material, including press releases and briefing notes for media.
Planned, coordinated and oversaw success of media events
Education
Some College (No Degree) - Information Technology
MANCOSA
Pretoria
02.2023 - Current
Some College (No Degree) - Business Administration
University of South Africa
Pretoria
01.2017 - 12.2017
Bachelor of Arts - Humanities
University of Limpopo
Polokwane
01.2008 - 06.2011
Skills
Scheduling and calendar management
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Timeline
Some College (No Degree) - Information Technology
MANCOSA
02.2023 - Current
Some College (No Degree) - Business Administration
University of South Africa
01.2017 - 12.2017
Assistant Administrative Secretary
Electoral Commission of South Africa IEC
07.2015 - Current
Administrative Assistant-Learner
Department of Health and Social Development
06.2014 - 05.2015
Personal Assistant to Chief of Staff
Department of Higher Education and Training
09.2013 - 04.2014
Intern Trainee- Media and Communications
Department of Higher Education and Training
05.2012 - 08.2013
Bachelor of Arts - Humanities
University of Limpopo
01.2008 - 06.2011
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