Bridgette Norval
IMS Lead Auditor
Secunda,South Africa
Summary
Lead ISO & IMS Auditor with 9+ years’ experience, responsible for the end-to-end management of the Integrated Management System. Proven expertise in developing and executing risk-based audit strategies, ensuring company, legal and regulatory compliance both internally and externally, and strengthening internal controls. Recognized for driving continual improvement, supporting business objectives, and providing independent assurance across ISO 9001, ISO 14001 and ISO 45001. Experienced in managing comprehensive audit programmes, ensuring adherence to regulatory standards and organizational policies. Leverages strong analytical skills to identify improvement opportunities and deliver practical, actionable solutions, with a proven track record of enhancing audit efficiency and promoting best practice through effective stakeholder engagement.
Overview
2026
2026
years of professional experience
6
6
Certificates
Work History
ISO Lead Auditor
Prommac Pty (Ltd)
06.2017 - Current
- Act as the sole Lead IMS Auditor responsible for planning, conducting and reporting internal audits across the organization.
- Develop, implement and maintain the Integrated Management System (IMS) in line with ISO 9001, ISO 14001 and ISO 45001 requirements.
- Plan and execute risk-based internal audit programmed, including audit schedules, checklists and audit criteria.
- Conduct process, departmental, site and system audits across operational, construction and support functions.
- Identify, document and report non-conformances, observations and improvement opportunities.
- Facilitate root cause analysis and verify the effectiveness of corrective and preventive actions.
- Track and close out audit findings within agreed timeframes.
- Lead and coordinate external certification, surveillance audits, suppliers and subcontractors,acting as the primary point of contact with auditors.
- Prepare audit reports and present findings to senior management.
- Ensure ongoing compliance with applicable company, legal, regulatory and client requirements.
- Compile and present Management Review inputs and outputs.
- Promote a culture of compliance, accountability and continual improvement across the organization.
- Manage the Document Control system for all IMS documentation.
- Ensure documents are version-controlled, accessible and audit-ready.
- Provide IMS and audit awareness training to employees and site personnel.
- Support operational teams with procedure development and implementation.
- Liaise with internal stakeholders, management and external parties.
- Single-point accountability for the organization's Integrated Management System, internal audit function and document control administration.
Drawing Controller (Eskom Kusile Power Station)
Siemens
2016 - 2017
- Responsible for issuing of all construction drawings to construction Managers.
- Control the issue, receipt, and distribution of construction drawings (IFC, IFA, IFU).
- Ensure drawings are approved, signed, and stamped prior to site issue.
- Issue drawings to site teams in line with the document/drawing distribution matrix.
- Communicate drawing changes clearly to construction teams.
- Redlining & As-Built Drawings - Collect, control, and verify redline mark-ups from site (engineers, supervisors, contractors).
- Coordinate with engineering teams to update as-built drawings.
- Attending site walks and Participating with Project Engineers on site.
- Support quality audits, site inspections, and client reviews by providing controlled drawings.
Internal Auditing (Short Term)
Eskom Kusile Power Station
2016 - 2017
- Learner and Trainee for Contractor Audits.
- Gained foundational exposure to internal auditing principles within a large, highly regulated organization.
- Assisted in preparing documentation for internal and external audits (ISO 9001 / ISO 14001 / ISO 45001 environment).
- Supported audit teams by collecting, reviewing and filing compliance records and evidence.
- Participated in site inspections and compliance assessments in a high-risk construction environment.
- Assisted with tracking audit findings, non-conformances and corrective actions.
QMS / SETA Clerk
NOSA (PTY) Ltd
2012 - 2016
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Responsible for Uploading / Registering students on Seta database.
- Auditing of training files for the Mpumalanga region.
- Internal & External Audits
- Ensured compliance with all regulatory requirements by conducting regular audits of office procedures.
Education
Food And Nutrition
SGS Acadamy
Secunda, South Africa04-2022
Auditing
ISOQAR Africa Pty (Ltd)
Johannesburg 04.2001 -
Auditing
NOSA Pty (Ltd)
Secunda02-2019
Auditing
NQA Africa
Secunda01-2016
Occupational Health And Safety
NOSA Pty (Ltd)
12-2015
Occupational Health And Safety
NOSA PTY (Ltd)
Secunda 04.2001 -
Skills
Audit strategy development
Data analysis
Internal control management
Adherence to ethical standards
Strategic decision-making
Audit management
Detail-oriented approach
Internal audit expertise
Quality management
Risk management techniques
Compliance expertise
Evaluation processes
Program and process auditing
Creation of comprehensive audit plans
Analytical problem-solving
Documentation and reports
Timeline
HACCAP
04-2022
IMS Lead Auditor
03-2022
ISO 45001:2018 Internal Auditor
02-2019
ISO Lead Auditor
Prommac Pty (Ltd)
06.2017 - Current
ISO 9001:2015 Internal Auditor
01-2016
Incident Investigation
12-2015
SAMTRAC
01-2015
Auditing
ISOQAR Africa Pty (Ltd)
04.2001 -
Occupational Health And Safety
NOSA PTY (Ltd)
04.2001 -
Drawing Controller (Eskom Kusile Power Station)
Siemens
2016 - 2017
Internal Auditing (Short Term)
Eskom Kusile Power Station
2016 - 2017
QMS / SETA Clerk
NOSA (PTY) Ltd
2012 - 2016
Food And Nutrition
SGS Acadamy
Auditing
NOSA Pty (Ltd)
Auditing
NQA Africa
Occupational Health And Safety
NOSA Pty (Ltd)
Certification
IMS Lead Auditor
Work Preference
Location Preference
RemoteOn-SiteImportant To Me
Company CultureCareer advancementWork-life balanceLanguages
English
Advanced (C1)
Afrikaans
Advanced (C1)
Quote
I believe effort and determination turns challenges into achievements.
- Bridgette Norval