Nicholas Alexander Loukakis

Work History

Radio Craft

Gauteng

01.2020 - Current

Maintained workshop activities in line with budget requirements.
Purchased and oversaw inventory of supplies, tools and equipment.
Identified areas in need of improvement and developed plans to correct problems.
Updated policies to reflect changing demands and improve performance, quality and efficiency of workshop operations.
Developed and implemented training programs for staff.
Provided leadership, guidance and support to staff members.
Established and maintained relationships with key stakeholders.
Scheduled customers repairs in line with workshop targets
Quality Control of all repairs carried out
Fitment of various after market products to vehicles, including: Audio and Audio Visual Systems, Anti Theft Systems, Performance Enhancement Systems, security add on's such as Smash & Grab, Gear Locks and Tracking Devices

N1 Restaurant Suppliers

Cape Town

08.2019 - 11.2019

Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
Improved account management by predicting potential competitive threats and outlining proactive solutions.
Positioned global capabilities to expand market share.
Analyzed sales and customer data to identify trends and opportunities for increased profitability.
Built and maintained strong client relationships to drive business growth.
Created sales forecasts to target daily, monthly and yearly objectives.
Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
Developed and delivered presentations to key customers to position products and services.
Stayed current on company offerings and industry trends.
Analyzed sales to manage life cycle of product, inventory models and selling rates.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

Future Labels

Cape Town

08.2016 - 07.2019

Communicated progress of monthly and quarterly initiatives to internal and external sales teams.
Organized promotional events and interacted with community to increase sales volume.
Developed solutions to sales challenges and maximized business opportunities.
Attended retailer and distributor product and sales training events to consistently increase product knowledge.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Improved office operations by automating client correspondence, record tracking and data communications.
Kept high average of performance evaluations.
Implemented project management techniques to overcome obstacles and increase team productivity.
Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

Bake It Easy

Gauteng

07.2015 - 06.2016

Retained excellent client satisfaction ratings through outstanding service delivery.
Developed and delivered engaging sales presentations to convey product benefits.
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Trained and mentored new sales representatives.
Developed and implemented sales strategies to increase profits.
Managed customer accounts to secure customer satisfaction and repeat business.
Generated new leads through networking and attending industry events.
Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Contributed to event marketing, sales and brand promotion.
Met existing customers to review current services and expand sales opportunities.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Food XPress

Gauteng

02.2014 - 05.2015

Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
Managed customer expectations and helped navigate sales processes.
Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
Conducted market research to assess customer needs and preferences.