BRIDGET SUKOLUHLE NDLOVU

To process internal and external customer transactions and investigate.

Rectify and process exceptions to maintain service level agreements.

Ensure payroll/Float orders are submitted and captured timeously and accurately.

To receive BOT exception handling them,escalate Root cause.

Do EMM investigation on daily errors and provide them to Team leaders.

Action Autosafe/CUPL transactions accurate & timeous, and process Automation to reduce query volume.

• Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
• Maintained accurate records of customer transactions in line with bank procedures.
• Balanced cash daily and resolved discrepancies to provide accurate data regarding cash flow.