Bridget Chivhenge
Pretoria
Summary
A results-oriented salesperson who engages with customers to help establish rapport. Proven track record of building customer relationships and successfully generating leads. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
3
3
years of professional experience
9
9
years of post-secondary education
2
2
Languages
Work History
Global Sales Development Specialist
Xyte
01.2024 - Current
- Present and promote products to prospective clients via outbound calls
- Qualify prospects to determine their business potential
- Nurture early-phase opportunities for future pipeline potential
- Set meetings, conference calls, and/or webcasts as needed and coordinate schedules with the sales team
- Establish, develop, and maintain positive business relationships
- Nurture early-phase opportunities for future pipeline potential.
Business Development Specialist
Kaltura
01.2023 - Current
- Generated new business and scheduled demos for Account Executives within assigned territory.
- Used data analytics to identify and track sales trends and develop actionable insights.
- Achieved or exceeded company-defined meeting quotas.
- Prospected enterprise level decision makers.
- Optimized email campaigns using A/B testing techniques to improve open rates, click-through rates, and lead conversions.
- Contributed to team objectives in fast-paced environment.
Business Development Representative
Whistle
01.2022 - Current
- Utilized social media platforms as an additional channel for networking and prospecting purposes, expanding the company''s reach within target markets.
- Prospect potential buyer using call outreach methods such as cold calling and cold emails.
- Networked among local businesses and community organizations to develop leads and generate business.
- Promoted the conversion of inbound prospects into customers through product knowledge and product solutions to meet customer needs.
Accounts Manager
CloudApper
12.2020 - 01.2022
- Working closely with channel partners and resellers to develop and introduce our services to the market
- Acting as a technical resource in addressing customer concerns in a retention-based manner
- Managing over 40 customer accounts in the African, APAC, and Americas regions and ensuring their satisfaction with the service and willingness to renew their contracts
- Formulating go-to-market strategies
- Responsible for onboarding new clients and training those clients and their staff on our system
- Clearly communicating the benefits of new product features and ensuring customers promptly adopt them
- Promote memorable customer experiences through personalized emails, cards, and actions.
Education
Bachelor of Accounting -
Zhejiang Gongshang University
09.2015 - 06.2019
National Certificate of Educational Achievement -
Willowmead Secondary School
01.2010 - 12.2014
Skills
Customer Relationship Management
Upselling
Onboarding
Relationship Management
Sales
Sales Development
Negotiation
Customer Success
Account Management
Materials Preparation
Adaptability
Excellent Communication
Creative Solution Development
Timeline
Global Sales Development Specialist
Xyte
01.2024 - Current
Business Development Specialist
Kaltura
01.2023 - Current
Business Development Representative
Whistle
01.2022 - Current
Accounts Manager
CloudApper
12.2020 - 01.2022
Bachelor of Accounting -
Zhejiang Gongshang University
09.2015 - 06.2019
National Certificate of Educational Achievement -
Willowmead Secondary School
01.2010 - 12.2014
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