Brian Sam Taukobong
Shift Manager
Gauteng
Overview
22
22
years of professional experience
1
1
year of post-secondary education
Work History
Shift Manager
Pepsico
Wadeville
2022.05 - Current
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Cooperated with coworkers to improve customer experience and manage storefront.
Team Lead
Tiger Brands
Boksburg
2015.07 - 2022.04
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
Manager of Operations
Tiger Brands
Isando
2018.04 - 2019.11
- Partnered with vendors and suppliers to effectively manage and budget.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Team Leader
Federal Mogul
Durban
2002.02 - 2012.11
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Education
Diploma - Operations Management
Damelin Business School
Benoni 2005.02 - 2005.11
Skills
Inventory controls
Accurate money handling
Schedule Management
Training and mentoring
Timeline
Shift Manager
Pepsico
2022.05 - Current
Manager of Operations
Tiger Brands
2018.04 - 2019.11
Team Lead
Tiger Brands
2015.07 - 2022.04
Diploma - Operations Management
Damelin Business School
2005.02 - 2005.11
Team Leader
Federal Mogul
2002.02 - 2012.11