Brian Reketai
Close Protection Officer Vip
Johannesburg
Summary
Dynamic Close Protection Officer with B&c Protection Services, skilled in threat assessment and crisis management. Proven track record of enhancing security measures and fostering teamwork, resulting in a safer environment. Adept at incident reporting and maintaining compliance, while delivering exceptional customer service and building strong relationships with clients and law enforcement.
Overview
2026
2026
years of professional experience
4
4
Certifications
4
4
Languages
Work History
Close Protection Officer Bordguard
B&c Protection Services
2018 - Current
- Supported event planning teams with risk assessments and tailored security plans to ensure the safety of all attendees.
- Collaborated with local law enforcement agencies during investigations and emergencies, fostering positive working relationships.
- Conducted regular safety drills for staff and visitors, promoting preparedness and awareness of emergency procedures.
- Demonstrated exceptional attention-to-detail within daily tasks, contributing to a reduction in security vulnerabilities.
- Contributed to a positive work environment by fostering teamwork among officers and promoting professional growth opportunities.
- Ensured compliance with relevant laws, regulations, and company guidelines while executing all protection duties effectively.
- Enhanced security measures by conducting thorough patrols and addressing potential weaknesses in facility protection.
- Conducted detailed incident reports following any security-related occurrences, providing recommendations for future prevention strategies.
- Maintained a safe environment for staff and visitors with regular safety inspections and adherence to established protocols.
- Managed crisis situations calmly under pressure while directing appropriate actions during emergency responses.
- Assisted in the development of comprehensive emergency response plans, ensuring preparedness for various scenarios.
- Prevented thefts and property damage through proactive surveillance and immediate intervention when necessary.
- Enforced access control policies by verifying identification, granting or denying entry, and maintaining accurate records of visitors.
- Increased knowledge of emerging threats through continuous training sessions that improved adaptability in diverse situations.
- Improved communication between team members through the implementation of efficient reporting procedures and documentation practices.
- Reduced risk of security breaches by consistently monitoring surveillance systems and responding to alarms promptly.
- Implemented strong interpersonal skills to manage conflicts professionally when resolving disputes between individuals onsite.
- Prepared and presented technical reports on fire safety systems for both in-situ frameworks and proposed designs.
- Safeguarded sensitive information by maintaining strict confidentiality standards while managing access to secure locations within facilities.
- Provided excellent customer service as an approachable security presence for employees, guests, and clients.
- Trained new Protection Officers on company policies, standard operating procedures, and best practices for effective security operations.
- Demonstrated remote monitoring systems to personnel, providing onboarding services for internal fire protection and safety personnel.
- Liaised with external contractors to verify correct installation of designed systems.
- Designed systems to comply with on-sight considerations such as protection of electronic property, flood dangers and other restrictions.
- Conducted post-installation testing to establish system operations within prescribed metrics.
- Conducted fire and life safety code review analyses, informing business leadership of discovered risks and deficits needing remediation.
- Provided sketches, electronic models and diagrams for proposed fire protection systems in new construction and for retrofitting.
- Incorporated facility fire protection systems into existing, multi-site safety and security systems with remote monitoring components.
- Performed risk analyses to identify appropriate security countermeasures.
- Participated in initial client meetings to provide data on basic cost estimations, completion times and other technical predictions.
- Assisted in development of new standards and regulations to increase safety of future installations.
- Encrypted data and erected firewalls to protect confidential information.
- Developed plans to safeguard computer files against modification, destruction, or disclosure.
- Recommend improvements in security systems and procedures.
- Conducted security audits to identify vulnerabilities.
Manager
Burger Perfect
10.2015 - 12.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Improved safety procedures to create safe working conditions for workers.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
- Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
- Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
Manager
Pizza Perfect
04.2010 - 12.2013
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved marketing to attract new customers and promote business.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Controlled costs to keep business operating within budget and increase profits.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Improved safety procedures to create safe working conditions for workers.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
- Increased market share with strategic business development efforts, expanding into untapped markets.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
Pizza Man
Pizza Perfect
2005 - 2009
- Enhanced teamwork by regularly collaborating with other team members to ensure smooth operations during peak hours.
- Complied with all food safety regulations during pizza preparation, storage, and handling procedures to guarantee safe consumption for customers.
- Ensured timely deliveries by planning efficient routes and utilizing knowledge of local traffic patterns.
- Handled customer inquiries professionally, resolving issues promptly to ensure overall satisfaction with their dining experience at Pizza Man restaurant locations nationwide.
- Maintained a high level of cleanliness in the kitchen area for better health and safety standards.
- Supported management in maintaining a well-trained staff through participation in training sessions and sharing knowledge with new hires.
- Attended regular staff meetings to provide input on operational improvements, leading to enhanced efficiency and productivity within the team.
- Collaborated closely with other departments such as marketing and supply chain management teams for cohesive business operations.
- Sustained a positive work environment by demonstrating strong communication skills and a helpful attitude towards colleagues.
- Improved customer satisfaction by providing friendly and efficient service during order taking, food preparation, and delivery.
- Displayed strong attention-to-detail when preparing customized orders according to specific dietary requirements or preferences requested by customers.
- Achieved faster order turnaround times by streamlining pizza assembly processes.
- Adapted to changing situations by quickly learning new recipes, techniques, and equipment when needed for smooth operations.
- Demonstrated excellent multitasking abilities while addressing multiple orders simultaneously without compromising quality or service speediness during busy periods.
- Offered valuable insights into new menu development based on customer feedback, resulting in the successful launch of popular seasonal offerings.
- Retained loyal customers with consistently high-quality pizza preparations that met or exceeded expectations.
- Contributed to increased revenue through upselling additional menu items and promotional offers.
- Proactively identified areas of improvement within the workspace and suggested solutions that contributed to a more efficient working environment.
- Assisted in inventory management to minimize ingredient waste and maintain optimal stock levels for uninterrupted service.
Education
O'level -
Mambo High School
Gweru Zimbabwe Skills
Self-defense techniques
Certification
Management
Timeline
Close protection officer
07-2025
Risk management
05-2025
Management
02-2025
Manager
Burger Perfect
10.2015 - 12.2017
Manager
Pizza Perfect
04.2010 - 12.2013
Close Protection Officer Bordguard
B&c Protection Services
2018 - Current
Pizza Man
Pizza Perfect
2005 - 2009
O'level -
Mambo High School
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