Brian Reketai
Close Protection Officer Vip
Johannesburg
Summary
Dynamic Close Protection Officer with B&c Protection Services, skilled in threat assessment and crisis management. Proven track record of enhancing security measures and fostering teamwork, resulting in a safer environment. Adept at incident reporting and maintaining compliance, while delivering exceptional customer service and building strong relationships with clients and law enforcement.
Overview
2026
2026
years of professional experience
4
4
Certifications
4
4
Languages
Work History
Close Protection Officer Bordguard
B&c Protection Services
2018 - Current
- Supported event planning teams with risk assessments and tailored security plans to ensure the safety of all attendees.
- Collaborated with local law enforcement agencies during investigations and emergencies, fostering positive working relationships.
- Conducted regular safety drills for staff and visitors, promoting preparedness and awareness of emergency procedures.
- Demonstrated exceptional attention-to-detail within daily tasks, contributing to a reduction in security vulnerabilities.
- Contributed to a positive work environment by fostering teamwork among officers and promoting professional growth opportunities.
- Ensured compliance with relevant laws, regulations, and company guidelines while executing all protection duties effectively.
- Enhanced security measures by conducting thorough patrols and addressing potential weaknesses in facility protection.
- Conducted detailed incident reports following any security-related occurrences, providing recommendations for future prevention strategies.
- Maintained a safe environment for staff and visitors with regular safety inspections and adherence to established protocols.
- Managed crisis situations calmly under pressure while directing appropriate actions during emergency responses.
- Assisted in the development of comprehensive emergency response plans, ensuring preparedness for various scenarios.
- Prevented thefts and property damage through proactive surveillance and immediate intervention when necessary.
- Enforced access control policies by verifying identification, granting or denying entry, and maintaining accurate records of visitors.
- Increased knowledge of emerging threats through continuous training sessions that improved adaptability in diverse situations.
- Improved communication between team members through the implementation of efficient reporting procedures and documentation practices.
- Reduced risk of security breaches by consistently monitoring surveillance systems and responding to alarms promptly.
- Implemented strong interpersonal skills to manage conflicts professionally when resolving disputes between individuals onsite.
- Prepared and presented technical reports on fire safety systems for both in-situ frameworks and proposed designs.
- Safeguarded sensitive information by maintaining strict confidentiality standards while managing access to secure locations within facilities.
- Provided excellent customer service as an approachable security presence for employees, guests, and clients.
- Trained new Protection Officers on company policies, standard operating procedures, and best practices for effective security operations.
- Demonstrated remote monitoring systems to personnel, providing onboarding services for internal fire protection and safety personnel.
- Liaised with external contractors to verify correct installation of designed systems.
- Designed systems to comply with on-sight considerations such as protection of electronic property, flood dangers and other restrictions.
- Conducted post-installation testing to establish system operations within prescribed metrics.
- Conducted fire and life safety code review analyses, informing business leadership of discovered risks and deficits needing remediation.
- Provided sketches, electronic models and diagrams for proposed fire protection systems in new construction and for retrofitting.
- Incorporated facility fire protection systems into existing, multi-site safety and security systems with remote monitoring components.
- Performed risk analyses to identify appropriate security countermeasures.
- Participated in initial client meetings to provide data on basic cost estimations, completion times and other technical predictions.
- Assisted in development of new standards and regulations to increase safety of future installations.
- Encrypted data and erected firewalls to protect confidential information.
- Developed plans to safeguard computer files against modification, destruction, or disclosure.
- Recommend improvements in security systems and procedures.
- Conducted security audits to identify vulnerabilities.
Manager
Burger Perfect
10.2015 - 12.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Improved safety procedures to create safe working conditions for workers.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
- Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
- Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
Manager
Pizza Perfect
04.2010 - 12.2013
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved marketing to attract new customers and promote business.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Controlled costs to keep business operating within budget and increase profits.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Improved safety procedures to create safe working conditions for workers.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
- Increased market share with strategic business development efforts, expanding into untapped markets.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
Pizza Man
Pizza Perfect
2005 - 2009
- Enhanced teamwork by regularly collaborating with other team members to ensure smooth operations during peak hours.
- Complied with all food safety regulations during pizza preparation, storage, and handling procedures to guarantee safe consumption for customers.
- Ensured timely deliveries by planning efficient routes and utilizing knowledge of local traffic patterns.
- Handled customer inquiries professionally, resolving issues promptly to ensure overall satisfaction with their dining experience at Pizza Man restaurant locations nationwide.
- Maintained a high level of cleanliness in the kitchen area for better health and safety standards.
- Supported management in maintaining a well-trained staff through participation in training sessions and sharing knowledge with new hires.
- Attended regular staff meetings to provide input on operational improvements, leading to enhanced efficiency and productivity within the team.
- Collaborated closely with other departments such as marketing and supply chain management teams for cohesive business operations.
- Sustained a positive work environment by demonstrating strong communication skills and a helpful attitude towards colleagues.
- Improved customer satisfaction by providing friendly and efficient service during order taking, food preparation, and delivery.
- Displayed strong attention-to-detail when preparing customized orders according to specific dietary requirements or preferences requested by customers.
- Achieved faster order turnaround times by streamlining pizza assembly processes.
- Adapted to changing situations by quickly learning new recipes, techniques, and equipment when needed for smooth operations.
- Demonstrated excellent multitasking abilities while addressing multiple orders simultaneously without compromising quality or service speediness during busy periods.
- Offered valuable insights into new menu development based on customer feedback, resulting in the successful launch of popular seasonal offerings.
- Retained loyal customers with consistently high-quality pizza preparations that met or exceeded expectations.
- Contributed to increased revenue through upselling additional menu items and promotional offers.
- Proactively identified areas of improvement within the workspace and suggested solutions that contributed to a more efficient working environment.
- Assisted in inventory management to minimize ingredient waste and maintain optimal stock levels for uninterrupted service.
Education
O'level -
Mambo High School
Gweru Zimbabwe Skills
Self-defense techniques
Access control
Physical fitness
Travel security
Workplace safety
Executive protection
Defensive driving
Maritime security
Protective intelligence
Counter surveillance
Threat assessment
Incident management
Event security
Personal security
Surveillance detection
Technical surveillance
Asset protection
Security planning
Aviation security
Close protection
International relations
Residential security
Investigative skills
Firearms proficiency
Hazardous materials management
Smoke control systems
Fire alarm systems
Fire suppression systems
Building codes compliance
Fire protection systems
Teamwork
Problem-solving
Vulnerability assessment
Teamwork and collaboration
Investigation techniques
Surveillance techniques
Problem-solving abilities
Time management
Multitasking Abilities
Multitasking
Crime prevention
Building security
Decision-making
Excellent communication
Self motivation
Data protection
Time management abilities
Adaptability and flexibility
Effective communication
Active listening
Team collaboration
Organizational skills
Emergency response coordination
Attention to detail
Team building
Client relations
Problem-solving aptitude
Adaptability
Incident reporting
Analytical thinking
Strategic planning
Crisis management
Wireshark software
Relationship building
Interpersonal skills
Task prioritization
Analytical skills
Contractor management
Professionalism
Emergency response
Reliability
Continuous improvement
Written communication
Interpersonal communication
Risk assessment
Fraud detection
Conflict resolution
Data security
Personnel management
Information security
Staff training
Security metrics
Goal setting
Risk mitigation
Resource allocation
System enhancement
Loss prevention
Regulatory compliance
Policy development
Security systems knowledge
Emergency response management
Protecting networks
Qualys cloud platform
Disaster recovery planning
Professional demeanor
Erecting firewalls
Intrusion detection
Developing security plans
Telecommunications systems
Certification
Management
Timeline
Close protection officer
07-2025
Risk management
05-2025
Management
02-2025
Manager
Burger Perfect
10.2015 - 12.2017
Manager
Pizza Perfect
04.2010 - 12.2013
Close Protection Officer Bordguard
B&c Protection Services
2018 - Current
Pizza Man
Pizza Perfect
2005 - 2009
O'level -
Mambo High School