Brett Rootman
Gauteng
Summary
Meticulous and agile solar installer, well versed at solar panel installation in compliance with site assessments and schematics. Identifies installation locations with proper orientation, area, solar access and structural integrity for photovoltaic arrays. Works tirelessly under pressure, meets deadlines and delivers exemplary customer service. Meticulous and agile solar installer well versed at solar panel installation in compliance with site assessments and schematics. Identifies installation locations with proper orientation, area, solar access and structural integrity for photovoltaic arrays. Works tirelessly under pressure, meets deadlines and delivers exemplary customer service.
Overview
27
27
years of professional experience
Work History
Lead Solar Installer
Sun Advice Solar
Johannesburg
2023.05 - 2024.07
- Streamlined inventory management processes, reducing waste and ensuring necessary materials were readily available for each project.
- Developed strong working relationships with suppliers, negotiating favorable pricing and delivery terms for equipment and materials.
- Completed complex installations requiring custom solutions, showcasing problem-solving skills and adaptability under pressure.
- Standardized troubleshooting processes for common issues encountered during installations, minimizing downtime and increasing overall productivity.
- Increased customer satisfaction by providing timely and professional solar installation services.
- Ensured accurate record-keeping of project data by maintaining thorough documentation throughout all phases of the installation process.
- Demonstrated leadership by proactively identifying areas for improvement in team performance, implementing effective management strategies to address these issues.
- Collaborated with sales and design teams to optimize project timelines, resulting in faster installations without compromising quality.
- Established efficient communication channels between field crews and office staff, improving collaboration on project planning and execution stages.
- Contributed to company growth through exceptional workmanship, leading to increased referrals from satisfied customers.
Senior Sales And Marketing Representative
Twisted Sparkles
Johannesburg
7 2021 - 2023.04
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals
- Developed strategic relationships with existing customers by learning preferences and managing regular communications
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules
- Established fair pricing structures and finalized contracts to complete purchase agreements with customers
- Answered customers' questions regarding products, prices and availability
- Used digital methods and traditional telephone approaches to generate sales leads
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns
- Wrote sales contracts for orders obtained and submitted orders for processing
- Managed friendly and professional customer interactions
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential
- Set up new accounts, established customer credit, and set up payment methods.
Construction Site Project Manager
BHT Construction and Project Solutions
Johannesburg
2016.01 - 2021.05
- Oversaw employee attendance record, handled payroll and ordered new materials for sites
- Verified completed projects met approved time, quality and cost estimates
- Reduced costs by driving competitive subcontractor bids and effective contract execution
- Provided safety kits to construction personnel, fully complying with job site safety protocols
- Improved process efficiency and workflow by implementing productivity initiatives and proactively identifying and resolving problems
- Monitored subcontractor operations and applied effective time, resource and money management strategies to delivery under-budget project completion
- Fostered relationships with vendors to promote positive working relationships
- Tracked project and team member performance closely to quickly intervene in mistakes or delays
- Reported regularly to managers on project budget, progress and technical problems
- Adhered to budget requirements with excellent planning and consistent expense monitoring
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts
- Built successful project plans covering objectives, resources and staffing to meet schedules
- Drove team success through shared vision and recognition of quality performance
- Developed and initiated projects, managed costs, and monitored performance.
Senior Business Development Manager
Nexgen Technologies
Johannesburg
2013.06 - 2015.11
- Performed research to uncover potential target areas, markets and industries
- Researched and identified opportunities for account growth, account penetration and market expansion
- Supported marketing teams, creating, deploying and optimizing campaigns for clients
- Worked with existing customers to increase purchases of products and services
- Created reports and presentations detailing business development activities
- Developed and promoted successful company sales and account management personnel into leadership positions to drive company growth
- Applied consultative selling techniques to prospect senior management to close business
- Generated new business with marketing initiatives and strategic plans
- Negotiated and closed long-term agreements with new clients in assigned territory
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit
- Devised SWOT analysis to create and execute business plan supporting achievement of established quotas
- Collaborated with sales and marketing departments to support business objectives and client acquisition.
Vehicle Finance New Business Developer
Wesbank
Johannesburg
2009.01 - 2013.05
- Worked with customers to understand needs and provide excellent service
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options
- Drove team revenue totals by bringing in top sales numbers
- Negotiated purchase prices and explained sales, warranty and optional products
- Prepared purchased vehicles and completed final delivery checks
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts
- Ensuring that internal control is well managed throughout the operation, which includes continuous review of controls and the improvement
- Contacted associated dealerships to locate desired vehicles meeting customer specifications
- Responded to customer enquiries via telephone and email.
Area Manager
MTN South Africa
Johannesburg
2001.05 - 2008.12
- Increased overall sales through capitalizing on new potential opportunities and developing and maintaining partnerships with new companies and shareholders
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes
- Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices
- Transformed underperforming teams into productive, profitable teams
- Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth
- Developed and implemented strategies to improve customer service and increase sales
- Oversaw inventory management, reducing costs through accurate forecasting and strategic purchasing decisions
- Collaborated with sales teams to create effective strategies that drove revenue growth consistently over time
- Developed sales strategy based on research of consumer buying trends and market conditions
- Mentored junior staff members, providing guidance on best practices and professional development opportunities
- Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required
Customer Sales and Service Expert
MTN South Africa
Johannesburg
1998.01 - 2001.04
- Completed call documentation while speaking with customers
- Processed orders, service requests and applied information to customers
- Handled calls promptly and with courteous professionalism
- Kept senior managers informed about sales activities, current inventory and other metrics via timely reports
- Handled sales paperwork and payments with high degree of accuracy to minimize recordkeeping errors
- Answered in-depth questions about company offerings, service policies and benefits of each plan
- Offered knowledgeable insight into available products and services as well as competitor activities to help consumers make informed decisions
- Cross-sold and upsold products to customers based on solid understanding of current and forecasted needs
- Employed consultative techniques, using probing questions to overcome objections and close sales
- Increased efficiency and team productivity by promoting operational best practices.
- Maintained conversion rate on new contacts by using persuasive communication skills
Education
Senior Certificate -
Randpark High
Johannesburg 1997.12 - 1997.05
Skills
New Business Development
Quality control
Key decision making
Business development and planning
Relationship building and rapport
Database Management
Sales expertise
Cold Calling
Strategic planning
Market understanding
Timeline
Lead Solar Installer
Sun Advice Solar
2023.05 - 2024.07
Construction Site Project Manager
BHT Construction and Project Solutions
2016.01 - 2021.05
Senior Business Development Manager
Nexgen Technologies
2013.06 - 2015.11
Vehicle Finance New Business Developer
Wesbank
2009.01 - 2013.05
Area Manager
MTN South Africa
2001.05 - 2008.12
Customer Sales and Service Expert
MTN South Africa
1998.01 - 2001.04
Senior Certificate -
Randpark High
1997.12 - 1997.05
Senior Sales And Marketing Representative
Twisted Sparkles
7 2021 - 2023.04
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