Summary
Overview
Work History
Education
Skills
Personal Information
Languages
References
Timeline
Generic
Brent Phillips

Brent Phillips

Port Elizabeth

Summary

I am a highly competent and positive individual with vast experience and knowledge in the Logistical, technical and telecommunications sector with a strong background within customer services. A proven team player, with the ability to perform exceptionally well under pressure. Currently I am unemployed and available immediately.

Overview

26
26
years of professional experience
26
26
years of post-secondary education

Work History

Radio Commercial Maker

Addup Agencies
Port Elizabeth
03.2019 - 09.2024

Crafted compelling radio voice-overs that enhanced brand messaging and audience engagement. Developed impactful radio advertisements that drove listener action and boosted client visibility. Executed high-quality studio recordings, ensuring professional sound and seamless production.

  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.

Outbound/Inbound Stock Controller/Material Handler/Chep Pallet Controller

Mondelez International
Port Elizabeth
05.2010 - 09.2018
  • Enhanced inventory accuracy by conducting thorough stock audits and addressing discrepancies promptly.
  • Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.
  • Performed root cause analysis on inventory discrepancies, implementing corrective actions for long-term resolution.
  • Handled stock return claims from customers promptly and professionally, maintaining positive relationships while minimizing the financial impact on the company.
  • Participated in cross-functional teams to improve overall supply chain efficiency, including coordination between warehousing, transportation, and procurement departments.
  • Reduced instances of stock shortages by maintaining close communication with suppliers and closely monitoring demand trends.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Recovery and account management for CHEP pooling pallets (System: SAP/Portfolio Plus).
  • Marked stock with identification tags and labels to outline information such as storage locations.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.

CCTV Operator

Sight Lines Pipe Surveying Services
Port Elizabeth
04.2009 - 09.2009

• Conducted meticulous CCTV pipe surveying, ensuring accurate data collection and effective updating of the GIS system.

ATM Custodian, POS Installations and Maintenance

Nedbank Ltd, MFC
Port Elizabeth
06.2007 - 10.2008

Efficiently conducted cash replenishment to ensure optimal ATM performance and customer satisfaction. Expertly managed commissioning and decommissioning of ATMs, ensuring seamless transitions and minimal downtime. Proficient in troubleshooting and performing maintenance to enhance machine functionality and reliability.

  • Improved ATM uptime by performing regular maintenance and troubleshooting tasks.
  • Implemented preventative maintenance measures, reducing equipment malfunctions and improving overall reliability of ATMs.

Installation and maintenance of point-of-sale machines.

BT Frames Engineer DSL/ADSL

British Telecom
London
11.2005 - 09.2006

• Expertise in telecommunications frame maintenance, ensuring optimal performance and reliability. Proficient in installation of new DSL/ADSL lines, enhancing service delivery. Skilled in disconnect processes, ensuring seamless operation transitions.

  • Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
  • Developed positive working relationships with stakeholders to effectively coordinate work activities.

Data Support Helpdesk

The Carphone Warehouse
London
05.2005 - 10.2005

Delivered exceptional data support through expert mobile setup troubleshooting, ensuring seamless user experiences and rapid resolution of technical issues.

  • Reduced errors in data entry by implementing rigorous validation checks, increasing overall data reliability.

Assembler

General Motors, GM
08.2004 - 02.2005
  • Increased production efficiency by assembling components quickly and accurately.
  • Maintained high-quality standards with thorough inspections of assembled parts.
  • Enhanced workplace safety by maintaining a clean and organized work area at all times.
  • Collaborated with team members to improve production processes and maintain quality standards.

Technical Officer (Fitter/Faults man/Cable Jointer)

Telkom LTD, Port Elizabeth, South Africa
11.1998 - 02.2003

Excellent PABX Fitter, skilled in installation and maintenance of advanced communication systems. Proficient Faultsman BVS Fitter, with a strong track record in diagnosing and resolving technical issues.

Experienced Cable Jointer

Adept in tapping and scanning for seamless connectivity solutions

Recovery and account management for Chep pooling pallets

5 2010 - Current

04.2009 - Current
  • Conducted meticulous CCTV pipe surveying, ensuring accurate data collection and effective updating of the GIS system.

06.2007 - Current
  • Efficiently conducted cash replenishment to ensure optimal ATM performance and customer satisfaction
  • Expertly managed commissioning and decommissioning of ATMs, ensuring seamless transitions and minimal downtime
  • Proficient in troubleshooting and performing maintenance to enhance machine functionality and reliability.

11.2005 - Current
  • Expertise in telecommunications frame maintenance, ensuring optimal performance and reliability
  • Proficient in installation of new DSL/ADSL lines, enhancing service delivery
  • Skilled in disconnection processes, ensuring seamless operation transitions.

08.2005 - Current
  • Expert Assembler on motor vehicle production line, ensuring precision and quality in every unit assembled.

05.2005 - Current
  • Delivered exceptional data support through expert mobile setup troubleshooting, ensuring seamless user experiences and rapid resolution of technical issues.

11.1998 - Current
  • Expert PABX Fitter, skilled in installation and maintenance of advanced communication systems
  • Proficient Faultsman BVS Fitter, with a strong track record in diagnosing and resolving technical issues
  • Experienced Cable Jointer, adept in tapping and scanning for seamless connectivity solutions.

Education

Port Elizabeth, South Africa

NMU National Diploma in Logistics - undefined

Port Elizabeth, South Africa

INTRODUCTION TO PURCHASING MANAGEMENT - Logistics

NELSON MANDELA METROPOLITAN UNIVERSITY
Port Elizabeth, South Africa
10.2011 - 05.2014

NDIP LOGISTICS - Ndip Logistics

NMU
Port Elizabeth, South Africa
04.2014 - 05.2024

CHEP ECAP PROGRAM - Logistics And Materials Management

CHEP
Port Elizabeth, South Africa
07.2010 - 05.2024

Skills

LEADERSHIP

COLLABORATION

FLEXIBILITY

DECISION MAKING

COMMUNICATION

CRITICAL THINKING

ACTIVE LISTENING

LOGISTICS

TECHNICAL ACUMEN

EXCEL

STOCK CONTROL REPLENISHMENT

WAREHOUSR ORGANISATION

CYCLE COUNTING

Personal Information

  • Date of Birth: 10/19/79
  • Nationality: South African
  • Driving License: Code EB
  • Marital Status: Single

Languages

ENGLISH
AFRIKAANS

References

  • MARK WOODS, Mondelez
  • 0828896958
  • mark.a.woods@mdlz.com
  • LEIGH-ANNE BROWN, Nedbank,
  • 0828227841
  • leigh-anneb@nedbank.co.za
  • NICK CRITCHLOW, British Telecom
  • +44 09 7860368351
  • nick.critchlow@bt.com

Timeline

Radio Commercial Maker

Addup Agencies
03.2019 - 09.2024

NDIP LOGISTICS - Ndip Logistics

NMU
04.2014 - 05.2024

INTRODUCTION TO PURCHASING MANAGEMENT - Logistics

NELSON MANDELA METROPOLITAN UNIVERSITY
10.2011 - 05.2014

CHEP ECAP PROGRAM - Logistics And Materials Management

CHEP
07.2010 - 05.2024

Outbound/Inbound Stock Controller/Material Handler/Chep Pallet Controller

Mondelez International
05.2010 - 09.2018

CCTV Operator

Sight Lines Pipe Surveying Services
04.2009 - 09.2009

04.2009 - Current

ATM Custodian, POS Installations and Maintenance

Nedbank Ltd, MFC
06.2007 - 10.2008

06.2007 - Current

BT Frames Engineer DSL/ADSL

British Telecom
11.2005 - 09.2006

11.2005 - Current

08.2005 - Current

Data Support Helpdesk

The Carphone Warehouse
05.2005 - 10.2005

05.2005 - Current

Assembler

General Motors, GM
08.2004 - 02.2005

Technical Officer (Fitter/Faults man/Cable Jointer)

Telkom LTD, Port Elizabeth, South Africa
11.1998 - 02.2003

11.1998 - Current

Recovery and account management for Chep pooling pallets

5 2010 - Current

NMU National Diploma in Logistics - undefined

Brent Phillips