Brendon Mnisi
BA (Criminology & Psychology) Social Sciences
Johannesburg
Summary
I am young man who believes that psychology is indispensable in today's society, who has developed a mature approach in every situation that I am presented with. I am a Bachelor of Arts graduate majored in criminology and psychology. My rear objective is to secure a position in a reputable organization that will expand my learnings, knowledge and skills in to reach my career goal of being a Clinical Psychologist.
Overview
5
5
years of professional experience
10
10
years of post-secondary education
3
3
Certifications
Work History
Human Resources Coordinator
Digilega
Johannesburg
05.2022 - Current
- Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
- Maintained human resources information system and kept employee files up to date and accurate.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
- Supported human resources staff with new hire orientations and monthly departmental meetings.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Coordinated company training and compiled training reports and communication to support compliance with corporate requirements.
Higher Education Consultant
Eduvos
Johannesburg
01.2022 - 05.2022
- Qualifying Transfer Calls on Leads
- Build and maintain relationships with clients
- Create compelling sales pitches
- Sell the educational services
- Complete all paperwork relating to a sale
- Perform research on the competition's services
- Reach out to potential clients to inform them about our products and services
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Financial Advisor
Metropolitan
Johannesburg
02.2020 - 12.2021
- Met with clients to discuss assets, expenses and long-term and short-term investment goals to devise personalized financial plans.
- Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
- Created business plan and identified target customers by interacting on phone and in person, handling basic inquiries and providing quotes.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on individual needs.
- Recruited, trained and mentored junior financial and support staff to generate ideas, share knowledge and grow firm.
- Kept client financial plans optimized for current market trends and economic conditions.
- Assisted clients in making beneficial and strategic decisions regarding investments, low-cash financing and sourcing overseas partners.
Brand Ambassador
Tyme Bank
Nelspruit
03.2019 - 01.2020
- Brand Promotion
- Social Media Marketing
- Direct Marketing
- Cold Calling
- Assist Clients Open Bank Account
- Creating Brand Awareness
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Designed, filled and arranged eye-catching product floorsets to increase sales.
- Achieved and exceeded sales goals in line with prescribed selling strategy.
- Identified key high-traffic, consumer-centric locations and built rapport with prospective customers and vendors.
- Assisted with daily opening and closing tasks to maintain clean, neat and professional store.
- Placed new and existing brand products in competitive retail locations.
Customer Support
Telkom
Polokwane
08.2015 - 04.2017
- Recommended suitable Telkom product for the client
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
- Built strong relationships with field operations team to support business development opportunities and improve service.
- Offered free products or services to pacify irate or unsatisfied customers.
- Employed comprehensive benchmarks to establish and monitor customer service standards.
- Kept high average of performance evaluations.
- Collected customer information and analyzed customer needs to recommend potential products or services.
- Conduct Credit vetting and RICA paperwork
Education
National Senior Certificate -
Hoyo-Hoyo Secondary School
Nelspruit, South Africa 01.2008 - 12.2012
Bachelor of Arts - Criminology & Psychology
University of Limpopo (Turfloop)
Polokwane, South Africa 01.2014 - 04.2018
Associate of Arts - Sales & Marketing
Edgefield
Johannesburg, South Africa 03.2019 - 04.2020
Skills
Computer Literateundefined
Accomplishments
National Brand Ambassador of Month
Certification
Growth Mindset
Timeline
Human Resources Coordinator
Digilega
05.2022 - Current
Higher Education Consultant
Eduvos
01.2022 - 05.2022
Advanced and Programmatic
11-2021
Sales and Marketing
04-2021
Growth Mindset
08-2020
Financial Advisor
Metropolitan
02.2020 - 12.2021
Brand Ambassador
Tyme Bank
03.2019 - 01.2020
Associate of Arts - Sales & Marketing
Edgefield
03.2019 - 04.2020
Customer Support
Telkom
08.2015 - 04.2017
Bachelor of Arts - Criminology & Psychology
University of Limpopo (Turfloop)
01.2014 - 04.2018
National Senior Certificate -
Hoyo-Hoyo Secondary School
01.2008 - 12.2012
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