Brendon Mnisi
BA (Criminology & Psychology) Social Sciences
Johannesburg
Summary
I am young man who believes that psychology is indispensable in today's society, who has developed a mature approach in every situation that I am presented with. I am a Bachelor of Arts graduate majored in criminology and psychology. My rear objective is to secure a position in a reputable organization that will expand my learnings, knowledge and skills in to reach my career goal of being a Clinical Psychologist.
Overview
5
5
years of professional experience
10
10
years of post-secondary education
3
3
Certifications
Work History
Human Resources Coordinator
Digilega
Johannesburg
05.2022 - Current
- Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
- Maintained human resources information system and kept employee files up to date and accurate.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
- Supported human resources staff with new hire orientations and monthly departmental meetings.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Coordinated company training and compiled training reports and communication to support compliance with corporate requirements.
Higher Education Consultant
Eduvos
Johannesburg
01.2022 - 05.2022
- Qualifying Transfer Calls on Leads
- Build and maintain relationships with clients
- Create compelling sales pitches
- Sell the educational services
- Complete all paperwork relating to a sale
- Perform research on the competition's services
- Reach out to potential clients to inform them about our products and services
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Financial Advisor
Metropolitan
Johannesburg
02.2020 - 12.2021
- Met with clients to discuss assets, expenses and long-term and short-term investment goals to devise personalized financial plans.
- Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
- Created business plan and identified target customers by interacting on phone and in person, handling basic inquiries and providing quotes.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on individual needs.
- Recruited, trained and mentored junior financial and support staff to generate ideas, share knowledge and grow firm.
- Kept client financial plans optimized for current market trends and economic conditions.
- Assisted clients in making beneficial and strategic decisions regarding investments, low-cash financing and sourcing overseas partners.
Brand Ambassador
Tyme Bank
Nelspruit
03.2019 - 01.2020
- Brand Promotion
- Social Media Marketing
- Direct Marketing
- Cold Calling
- Assist Clients Open Bank Account
- Creating Brand Awareness
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Designed, filled and arranged eye-catching product floorsets to increase sales.
- Achieved and exceeded sales goals in line with prescribed selling strategy.
- Identified key high-traffic, consumer-centric locations and built rapport with prospective customers and vendors.
- Assisted with daily opening and closing tasks to maintain clean, neat and professional store.
- Placed new and existing brand products in competitive retail locations.
Customer Support
Telkom
Polokwane
08.2015 - 04.2017
- Recommended suitable Telkom product for the client
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
- Built strong relationships with field operations team to support business development opportunities and improve service.
- Offered free products or services to pacify irate or unsatisfied customers.
- Employed comprehensive benchmarks to establish and monitor customer service standards.
- Kept high average of performance evaluations.
- Collected customer information and analyzed customer needs to recommend potential products or services.
- Conduct Credit vetting and RICA paperwork
Education
National Senior Certificate -
Hoyo-Hoyo Secondary School
Nelspruit, South Africa 01.2008 - 12.2012
Bachelor of Arts - Criminology & Psychology
University of Limpopo (Turfloop)
Polokwane, South Africa 01.2014 - 04.2018
Associate of Arts - Sales & Marketing
Edgefield
Johannesburg, South Africa 03.2019 - 04.2020
Skills
Computer LiterateTime managementCritical ThinkingCommunicationCreativityLeadershipQuick learnerProblem solvingDetail OrientationRisk AssessmentProfiling
Labor negotiations
Benefits and payroll coordination
Recruitment strategies
Staff recruiting and retention
Workforce improvements
HR department startup
Benefits administration
Training programs
CRM
CE System
Slackware
Higher education recruiting
Education funds
Investment planning
Trend analysis expertise
Retirement needs
Mind for marketing
Relationship builder
Lead Generation
Campaign management
Accomplishments
National Brand Ambassador of Month
Certification
Growth Mindset
Timeline
Human Resources Coordinator
Digilega
05.2022 - Current
Higher Education Consultant
Eduvos
01.2022 - 05.2022
Advanced and Programmatic
11-2021
Sales and Marketing
04-2021
Growth Mindset
08-2020
Financial Advisor
Metropolitan
02.2020 - 12.2021
Brand Ambassador
Tyme Bank
03.2019 - 01.2020
Associate of Arts - Sales & Marketing
Edgefield
03.2019 - 04.2020
Customer Support
Telkom
08.2015 - 04.2017
Bachelor of Arts - Criminology & Psychology
University of Limpopo (Turfloop)
01.2014 - 04.2018
National Senior Certificate -
Hoyo-Hoyo Secondary School
01.2008 - 12.2012