Brendon Jooste-Coetsee
Food & Beverage
Wilderness, George,Western Cape
Summary
- Me in a Nutshell
To succeed in a highly responsible position in a business where my experience, accomplishments and proficiency will allow me the opportunity to both personally develop and to develop an operation.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
1
1
Certification
1
1
Language
1
1
English
1
1
Afrikaans
Work History
Procurement and Stock Control Manager
Hotel Possible
Wilderness, George, Western Cape
01.2017 - 11.2020
- Nature of Business Hospitality Management Group, Food and Beverage costing to fall in-line to make profitable budget
- Creating of new menu's.
- Responsible for issuing stock to different departments.
- Staff Training.
- Staff management and timetables.
- Managing stock takes
- Liaising with customers.
- Invoicing and general administration.
- Created, implemented and adjusted SOPs.
- Reduced waste by 10% with staff supervision and using first-in first-out method.
- Created and enforced detailed organization processes to increase quality service standards.
- Operated Semper and F1 Till, computer system, hand-held inventory control device and calculator to perform Barcode Stock Takes
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Construction Foreman
Jurgen Smit Construction
Faerie Glen, Pretoria, South Africa
01.2015 - 12.2016
- At Jurgen Smit Construction we Build Luxury Residential Dwellings from Foundation to handing over the keys (Turn – Key Business)
Restaurant Manager
Tribeca / Woolworths Coffee, Nature of BusinessRestaurant
Centurion, Pretoria, South Africa
01.2014 - 11.2014
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Effectively managed payroll and timekeeping, including completion of proper paperwork for new hires and terminations.
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
- Managed 18 person team of cooks and back of house staff for high-end Woolworths Cafe restaurant.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Buying/Procurement Manager /Unit Manager
Period of Service
Centurion, Pretoria, South Africa
01.2012 - 11.2013
- Compiling buying manual.
- Charity Events.
- Oil disposal Certification.
- Quality control.
- Site inspections.
- Health & Safety Inspections.
- Acting Operations Manager in the absents of Operations Manager.
- Market Research for up and coming suppliers & existing new products.
- Compliant handling Reason for Leaving Fatal Car Accident, Name of Employer Reef Caterers Nature of Business Corporate Business Catering.
- Achieved financial objectives by preparing annual budget and scheduling expenditures.
- Implemented policies to reduce cost and eliminate waste.
- Coordinated logistics for 53 kitchens per year operations.
- Sourced vendors, built relationships and negotiated prices.
- Maximized operational effectiveness across territory.
- Received inbound phone calls from store managers and facility management associates, creating work orders and purchase orders to replace faulty or unsafe equipment or conditions.
- Generated weekly, monthly, quarterly and yearly reports on purchasing operations.
- Established clear lines of communication between business and clients.
- Solved diverse supply chain problems involving numerous sources, logistics and scheduling factors.
Banquet / Kitchen Manager
Reef/Ejosi Caterers
Head Office Centurion, Pretoria, South Africa
05.2010 - 12.2011
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Motivated staff to perform at peak efficiency and quality.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Helped general management develop prices based on inventory costs and portion sizes.
- Maximized quality assurance by completing frequent checks of line.
- Hired and managed all kitchen staff.
- Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Checked and tested foods to verify quality and temperature.
- Coordinated and organized all restaurant inventory.
Marketing Agent
Xtreme Water
Faerie Glen, Pretoria, South Africa
07.2008 - 04.2010
- Achieved or surpassed monthly and yearly sales goals on consistent basis.
- Monitored metrics and marketing investments to assess performance and implement continuous improvements.
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
- Created effective strategies to target new markets after researching and analyzing competitor behavior.
- Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted research to target, engage and partner with suppliers, negotiating beneficial, cost-saving deals.
- Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
Asst. Food and Beverage Manager
Mabalingwe Nature Reserve
Bela-Bela, Limpopo, South Africa
04.2007 - 06.2008
- Food and Beverage costing.
- Resolved customer complaints involving food or beverage quality and service.
- Function coordination.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Maintained high standards of food quality by overseeing preparation and monitoring food safety.
- Limited portion sizes and used garnishes to control food costs.
- Investigated and integrated enhanced service and team management strategies to boost business profits.
- Improved average wine and alcohol spend per guest through curation, service training and hands-on hospitality.
- Managed 4 bars and Restaurant Banqueting waiting staff including hiring, training, scheduling and analyzing theft and wastage.
- Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
- Purchased beverage stock and handled all inventory needs.
- Complied with health and safety regulations.
- FIFO management.
- Worked with on-site and external party planners to create and manage beverage ordering and waitstaff for small and large events.
Conference Banqueting Manager
Mabalingwe Nature Reserve
Bela-Bela, Limpopo, South Africa
08.2006 - 05.2007
- Setting up of conference rooms.
- Staff Training.
- Time management eg; Great distance to be covered in short period of time, setting up of function and have food there in time.
- Meeting and greeting guests, Responsible for soft maintenance in and around conference facilities.
- Setting up of outside functions.
- Management of 30 staff and timetables.
- Staff included waiters, bar tenders, porters and an assistant reporting to him.
- Overtime Management.
- Communicating with F & B manager Reason for Leaving Ghgh Promoted, Name of Employer Mabalingwe Nature Reserve Nature of Business Holiday Resort.
- Used coordination and planning skills to achieve results according to schedule.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Asst. Conference and Banqueting Manager
Mabalingwe Game Reserve
Bela-Bela, Limpopo, South Africa
02.2005 - 07.2006
- Enforcing minimum standards.
- Assisting my manager where needed.
- Extensive awareness of health and safety issues
- Interpreted instructions to schedule and set up events to client specifications.
- Arranged furniture and equipment to maximize space and floor plan for seamless movement during functions.
- Managed budgeting and invoicing for both large and small-scale events.
- Meeting and greeting guests.
- Team Building and leadership
- Delegated tasks to staff members to maximize production under tight deadlines.
Head Waiter
Champneys Health Resort
Tring, United Kingdom
01.2003 - 01.2005
- Responsible for supervising all waiting staff to ensure that guest needs are provided in an efficient and courteous manner to operate to a pre-set standard.
- Assist in the day –to-day running of the Restaurant.
- Training, motivating and managing of waiting staff.
- Organization of corporate functions and additional meetings.
- Dealing with guest's comments and complaints ensuring total guest satisfaction.
- Promoting Health and Safety Reason for Leaving Gogh Visa ended; relocated back to South Africa.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Asst. Breakfast Chef
Sheraton Hotel
Union Building, Pretoria, Gauteng, South Africa
01.2000 - 06.2002
- Pretoria Nature of Business 5 Star Luxury Hotel.
- .At the Sheraton Hotel i worked my Practical Hours for the whitest finishing my Food & Beverage studding course.
- .Responsible for catering and food preparation for a minimum of 80 people.
Education
Food & Beverage - N4
Pretoria College
Ashley Gardens, Pretoria, Gauteng 01.2000 - 12.2002
Skills
Customer Relationsundefined
Additional Information
- Residential Area Western Cape Province
- Id Number 841127 5004084
- Marital Status - Single
- Nationality South African
- Transport - Own Car with License Code B
Certification
First Aid Level 3
Reference List
- Hotel Possible
- Leon de Kock
- Managing Director
- O82 717 8073
- Tribeca Coffee
- Berni Jaminne
- Training/Operational Manager
- +27 71 8720519
- Reef Caterers
- Lenor Pieterse
- Divisional Manager
- +27 79 4959613
- Xtreme Water
- Jurgen Smit
- Franchise owner
- +27 82 3232031
- Mabalingwe Nature Reserve
- Hanfred Wichmann
- Deputy Resort Manager
- +27 72 1816441
- Champneys Health Resort
- Chris Phillipou UK
- Restaurant Manager
- 09441442291086
In - Line Speed Skating
Silver Medalist in South African Championships
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Procurement and Stock Control Manager
Hotel Possible
01.2017 - 11.2020
Construction Foreman
Jurgen Smit Construction
01.2015 - 12.2016
Restaurant Manager
Tribeca / Woolworths Coffee, Nature of BusinessRestaurant
01.2014 - 11.2014
Buying/Procurement Manager /Unit Manager
Period of Service
01.2012 - 11.2013
Banquet / Kitchen Manager
Reef/Ejosi Caterers
05.2010 - 12.2011
Marketing Agent
Xtreme Water
07.2008 - 04.2010
Asst. Food and Beverage Manager
Mabalingwe Nature Reserve
04.2007 - 06.2008
Conference Banqueting Manager
Mabalingwe Nature Reserve
08.2006 - 05.2007
Asst. Conference and Banqueting Manager
Mabalingwe Game Reserve
02.2005 - 07.2006
Head Waiter
Champneys Health Resort
01.2003 - 01.2005
Asst. Breakfast Chef
Sheraton Hotel
01.2000 - 06.2002
Food & Beverage - N4
Pretoria College
01.2000 - 12.2002
Similar Profiles
MURTAJA ALTAMEEMIMURTAJA ALTAMEEMI
Front office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotelFront office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotel
Nadine BakkenNadine Bakken
Banquet Supervisor at Hyatt Regency Hotel/Adobe Hotel/Edward HotelBanquet Supervisor at Hyatt Regency Hotel/Adobe Hotel/Edward Hotel
Beakal ChemedaBeakal Chemeda
Hotel Front Desk Agent at Architect Hotel, District Hotel, Eldon HotelHotel Front Desk Agent at Architect Hotel, District Hotel, Eldon Hotel