Brenda Skosana
Centurion,Gauteng
Summary
Dynamic professional with a strong foundation in analytical thinking and problem-solving skills, complemented by proficiency in digital marketing tools. Demonstrates exceptional multitasking and time management abilities, ensuring efficient lead generation and brand awareness building. Adept at client communication and customer service, with a proven track record in event selling. Committed to leveraging strong communication skills to drive business success and enhance customer satisfaction.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
Work history
Sales Executive
Omoda Jaecoo Fourways
Fourways, Gauteng
2025.08 - Current
- Developed and maintained strong relationships with key clients to enhance customer satisfaction and loyalty.
- Identified new business opportunities through market research and networking to drive sales growth.
- Conducted product presentations and demonstrations to effectively showcase features and benefits to potential clients.
- Collaborated with marketing team to design and implement promotional strategies that increased brand visibility.
- Navigated challenging negotiations, achieving successful deal closure without compromising on profitability.
- Identified new business opportunities that enhanced growth potential of the company.
Sales Executive
Icar Technologies
Sandton, Gauteng
2025.01 - 2025.07
- Developed comprehensive sales strategies to enhance customer engagement and drive revenue growth.
- Cultivated strong relationships with clients through regular communication and tailored service offerings.
- Conducted market research to identify emerging trends and opportunities for product differentiation.
- Collaborated with cross-functional teams to streamline sales processes and improve overall efficiency.
- Delivered persuasive presentations to potential clients, showcasing product benefits and value propositions.
- Increased customer engagement by delivering high-quality product demonstrations.
- Identified new business opportunities that enhanced growth potential of the company.
Sales Executive
Bidvest Jetour Melrose
Johannesburg, Gauteng
2024.11 - 2024.12
- Developed and maintained strong relationships with key clients to foster loyalty and repeat business.
- Implemented targeted sales strategies to effectively penetrate new markets and increase brand awareness.
- Conducted comprehensive market research to identify emerging trends and competitive positioning.
- Collaborated with cross-functional teams to ensure alignment on product offerings and marketing initiatives.
- Delivered persuasive presentations to potential clients, highlighting product features and benefits.
- Identified new business opportunities that enhanced growth potential of the company.
Sales Executive
Icar Technologies
Sandton
2018.06 - 2024.10
- Engages in superior customer service by making information readily available
- Persists in sales even in the face of failure
- Demonstrates products and services as deemed necessary by clients and management
- Schedules appointments and meetings as necessary
- Answers questions from clients
- Makes product knowledge readily available to self and other sales people through various resources
- Finds ways to sell products in the face of a down market
- Researches client base to find new types of customers and sells to them accordingly
- Creates a plan for gaining customers and then retaining them based on warranties or guarantees
- Analyzes and creates a plan for engaging the target market
- Analyzes the competition to create a plan for engagement
- Demonstrates superior time management skills and meets sales deadlines
- Manage my own social media platforms to increase sales leads generation
Customer Relations Consultant
Joburg City Auto BMW
Johannesburg
2016.05 - 2017.08
- Assistant to Customer Relations Manager
- Achieving the follow up target of 85%
- Contact all leads generated on virtual showroom
- Contact workshop leads to generate sales leads
- Marketing (campaign mailers of any specials)
- Manage all social media platforms
- Manage Dealer Principal LinkedIn Account
- Manage dealer website
- Formed part of the Customer Board Meetings (Assisting in drafting the reports)
- Generate conquest leads for sales department
- Organize displays and other events for the sales team
- Database mining of the current database
- Reason for leaving: I wasn't coping with the death of my step-dad, dad and father of my son, it was affecting my work and I decided to resign to give myself time to heal.
Fleet Development Executive & Marketing
CMH Midrand
Midrand
2016.01 - 2016.04
- Responsible for the growth of the fleet department.
- Assist with all admin requirements.
- Making of appointments for the fleet sales executives.
- Activity management and compiling of reports of progress
- Follow ups of customers
- Marketing and advertising
- Cold Calling prospects
- Email Campaigns
- Reason for leaving: Got offered a better package with BMW dealership
Client Relations Officer – Uber Campaign
McCarthy Premium Pre-owned Midrand
Midrand
2015.08 - 2015.12
- Head up the launching of Uber campaign at the dealer
- Deliver 5-star, in-person support to our partners
- Walk drivers through on boarding and all of the tools to be successful
- Help brand the Uber name and get drivers excited
- Stay on top of Uber policies and procedures
- Work with the Driver Operations team to make our processes even better
- Answer all calls timeously and efficiently
- Oversee the smooth running of the service department
- Be pro-active in offering assistance to customers and staff to ensure customer satisfaction at all times.
- Reason for leaving: The Uber campaign wasn't successful and was ended
Invoicing Clerk & Customer Liaison Officer
McCarthy Audi Centre Arcadia
Pretoria
2013.05 - 2015.07
- Assist Sales Manager with administration
- Invoicing Vehicles
- Managing all Deal Files
- Administration duties
- Deal with customer queries
- Give appropriate and relevant information to customers
- Make a report on customers' feedback, queries and solutions
- Contact customers after delivery of vehicle
- Reporting of Vehicles to Factory
- Maintain and manage the Debtors account
- Answer switchboard
- Reason for leaving: Got offered a position a customer service position which is where my passion lied.
Sales Clerk & Customer Liaison Officer
McCarthy Audi Centre Arcadia
Pretoria
2012.03 - 2013.04
- Assist Sales Manager with administration
- Licensing and registering vehicles
- Managing all Deal Files
- Administration duties
- Deal with customer queries
- Give appropriate and relevant information to customers
- Make a report on customers' feedback, queries and solutions
- Contact customers after delivery of vehicle
- Got offered a promotion in the pre-owned department
New Vehicle Sales Executive
McCarthy Toyota Hatfield
Pretoria
2010.04 - 2011.05
- Prospecting in order to expand client base
- Communicating with clients regularly regarding products on offer and sales thereof
- Administration and co-ordination of vehicle fitments
- Handling client complaints and queries
- Delivering 100% customer service
- Meeting monthly targets
- Reason for leaving: My mom got ill and I had to care for her.
Waitress
The Orient Boutique Hotel and Mosaic Restaurant
Pretoria
2009.10 - 2010.03
- Welcoming guests upon arrival
- Assisting guest to their rooms
- Setting tables for meals
- Taking orders
- Serving
- Presenting wines
- Keeping tables clean at all times
- Preparing cold and hot beverages
- Delivering 100% customer service
- Reason for leaving: Got offered a permanent job in the motor industry
After-Hours New Vehicle Sales Executive
McCarthy Toyota Hatfield
Pretoria
2008.10 - 2009.04
- Prospecting in order to expand client base
- Communicating with clients regularly regarding products on offer and sales thereof
- Administration and co-ordination of vehicle fitments
- Handling client complaints and queries
- Delivering 100% customer service
- Meeting monthly targets
- Reason for leaving: After-hours program was discontinued
Education
Matric with University Endorsement and Merit -
PRETORIA HIGH SCHOOL FOR GIRLS
2007.01 - 2007.12
Certificate - Customer Service Management
UNISA
2013.01 - 2013.12
Bachelor - Digital Marketing
MANCOSA
2023.01 - 2025.09
Skills
- Analytical Thinking Skills
- Multitasking Skills
- Time Management Skills
- Strong Communication Skills
- Customer Service Skills
- Problem Solving Skills
- Event selling
- Brand awareness building
- Digital marketing tools proficiency
- Customer Service
- Client communication
- Lead generation
References
- Rhoda, Mphela, 072 793 2225, McCarthy Audi Centre Arcadia
- Humbulani, Neswiswi, 082 818 6129, McCarthy Premium Pre-owned Midrand
- Itumeleng, Moforutsi, 076 423 1050, Icar Technologies
- Yaseen, Mohammed, 082 258 1736, Chery and Omoda Sandton
References
References available upon request.
Timeline
Sales Executive
Omoda Jaecoo Fourways
2025.08 - Current
Sales Executive
Icar Technologies
2025.01 - 2025.07
Sales Executive
Bidvest Jetour Melrose
2024.11 - 2024.12
Bachelor - Digital Marketing
MANCOSA
2023.01 - 2025.09
Sales Executive
Icar Technologies
2018.06 - 2024.10
Customer Relations Consultant
Joburg City Auto BMW
2016.05 - 2017.08
Fleet Development Executive & Marketing
CMH Midrand
2016.01 - 2016.04
Client Relations Officer – Uber Campaign
McCarthy Premium Pre-owned Midrand
2015.08 - 2015.12
Invoicing Clerk & Customer Liaison Officer
McCarthy Audi Centre Arcadia
2013.05 - 2015.07
Certificate - Customer Service Management
UNISA
2013.01 - 2013.12
Sales Clerk & Customer Liaison Officer
McCarthy Audi Centre Arcadia
2012.03 - 2013.04
New Vehicle Sales Executive
McCarthy Toyota Hatfield
2010.04 - 2011.05
Waitress
The Orient Boutique Hotel and Mosaic Restaurant
2009.10 - 2010.03
After-Hours New Vehicle Sales Executive
McCarthy Toyota Hatfield
2008.10 - 2009.04
Matric with University Endorsement and Merit -
PRETORIA HIGH SCHOOL FOR GIRLS
2007.01 - 2007.12