Brenda Mawire

Responsible for processing and receiving payments and giving receipts to customers as they leave and provide an excellent customer service experience.

• Managed food resources, memorized orders, and coordinated customer service.
• Supervised server staff and simultaneously served personal section of tables.
• Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
• Trained new team
• Served also as a barista
• Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
• Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.

• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Addressed customer needs and made product recommendations to increase sales.
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• Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
• Transported patients between rooms and appointments or testing locations.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
• Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
• Upheld infection control and prevention policies across different patient-facing areas.