Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Hi, I’m
BRAULIO AKHENATON PAULO
STUDENT
Cape Town
Summary
Overview
1
year of professional experience
3
years of post-secondary education
5
Certifications
2
Languages
Work History
AMAXIVI INVESTIMENTOS, LDA
Business Manager
01.2023 - Current
Job overview
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Paid attention to detail while completing assignments.
- Conducted thorough internal audits to identify discrepancies, recommend corrective actions, and ensure adherence to established policies and procedures.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Assisted first-time homebuyers in navigating complex real estate process, guiding them from pre-approval to closing.
- Prepared and presented contracts and other legal documents to clients.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
AMAXIVI INVESTIMENTOS, LDA
Customer Service Manager
01.2023 - Current
Job overview
- Provided exceptional customer service for ideal experiences.
- Answered customers' questions and providing exceptional customer service.
- Increased client satisfaction by providing excellent customer service.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Provided excellent customer service, developing and maintaining client relationships.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Developed and offered unique discount options to drive interest in new product lines
Education
Higher Institute of Social Sciences And IRLuanda, Angola
Bachelor of International Relations from International Relations And Affairs
01.2019 - 1 2022
University Overview
EduvosCape Town, South Africa
Bachelor of Commerce in Accounting from Accounting
1 2015 - 1 2017
University Overview
Henriques High SchoolLuanda, Angola
High School Diploma
01.2015 - 12.2017
University Overview
Skills
Quality Evaluation
undefinedAdditional Information
Additional Information
Leadership and Creativity, Assertive Communication, Organization and Easy Interaction, Critical and Logical Reasoning, Proactivity and Attendance Focus, Discipline, Disruptiveness, RespectSports Experience
Sports Experience
- 13 years as top-level swimmer
- International merits in 4 competition for Angola Swimming Team
- Swimming for August 1st Club and Nautical Club of Luanda Island
- Kickboxing (Z1 Academy) / 2021-Present
- Judo Beginner
- Jiu Jitsu Beginner
Business Management
Business Management
AMAXIVI INVESTIMENTOS, LDA
Accomplishments
Accomplishments
- Achieved good results through effectively helping with sales.
- Attended multiple speaking engagements and public appearances as a representative of Angola Swimming Team.
- Ranked nationally in the top in Swimming, in Angola and in Africa.
Affiliations
Affiliations
Affiliated to Order Rose+Cross.
Certification
Mechanical Technician
Timeline
Business Manager
AMAXIVI INVESTIMENTOS, LDA
01.2023 - Current
Customer Service Manager
AMAXIVI INVESTIMENTOS, LDA
01.2023 - Current
Higher Institute of Social Sciences And IR
Bachelor of International Relations from International Relations And Affairs
01.2019 - 1 2022
Henriques High School
High School Diploma
01.2015 - 12.2017
Eduvos
Bachelor of Commerce in Accounting from Accounting
1 2015 - 1 2017
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