Microsoft Excel
Bradley Sartor
Application Specialist: SQL And ETL
Johannesburg
Summary
Dynamic Application Specialist with a proven track record at Massmart, excelling in SQL development and data analysis. Enhanced customer satisfaction through effective problem resolution and mentored junior staff. Spearheaded process improvements, significantly reducing application response times while fostering collaboration across teams to drive successful product launches.
Overview
19
19
years of professional experience
1
1
Certification
2
2
Languages
Work History
Application Specialist: SQL & ETL
Massmart (A Division of Walmart International)
07.2024 - Current
- Manage and Maintain two SQL data warhouses
- Contributed to sales growth by demonstrating product expertise during client presentations and negotiations.
- Increased customer satisfaction ratings through prompt resolution of technical issues via phone, email, or onsite assistance.
- Mentored junior team members in both technical skills development as well as adherence to company values and best practices.
- Implemented efficient processes to reduce application response times and improve overall performance.
- Conducted data modeling, performance and integration testing.
- Rapidly prototyped new data processing capabilities to confirm integration feasibility into existing systems.
- Collaborated with cross-functional teams to design, develop, and launch new products and features.
Business Analyst: Group Master Data
Massmart (A Division of Walmart International)
08.2021 - 06.2024
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.
- Facilitated workshops for stakeholders to gather requirements, ensuring projects aligned with business objectives.
- Fostered culture of continuous improvement by leading regular review sessions to identify and implement process enhancements.
Business Analyst: Retail Operations
Masscash (A Division of Massmart Holdings)
08.2016 - 07.2021
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
Technical Consultant and Data Specialist
Parity Software (Acquired by EY)
02.2006 - 07.2016
- Managed multiple projects simultaneously while prioritizing deadlines effectively under pressure through meticulous organization skills and time management.
- Assisted sales teams in closing deals by providing technical expertise, product demonstrations, and addressing customer concerns during the sales process.
- Reduced downtime and improved productivity by providing timely technical support to clients, addressing their concerns and solving problems quickly.
- Facilitated knowledge transfer among team members by leading training sessions on new tools, techniques, or industry best practices relevant to the role of Technical Consultant.
Education
NDip: Information Technology - Information Systems, Software Development
Technikon Witwatersrand
Johannesburg, South Africa 04.2001 -
Skills
Data Analysis
Software
Microsoft SQL
Microsoft Access
Certification
Massmart Management Development Program
Timeline
Application Specialist: SQL & ETL
Massmart (A Division of Walmart International)
07.2024 - Current
Business Analyst: Group Master Data
Massmart (A Division of Walmart International)
08.2021 - 06.2024
Massmart Management Development Program
12-2017
Business Analyst: Retail Operations
Masscash (A Division of Massmart Holdings)
08.2016 - 07.2021
Technical Consultant and Data Specialist
Parity Software (Acquired by EY)
02.2006 - 07.2016
NDip: Information Technology - Information Systems, Software Development
Technikon Witwatersrand
04.2001 -
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