Bradley Naguran
Manager
Gauteng
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
4
4
Certificates
Work History
Sports Bar Manager
Spears Sports Bar
Lenasia South
01.2020 - Current
- Mix and serve alcoholic beverages based on customer requests.
- Verifying and identification of age of customers for legal serving of alcohol.
- Accepting payments on cash, card, and tab purchases.
- Balancing cash receipts to record sales and end of day sales reporting.
- Ensure the bar and pool hall is always clean. Cleaning glasses and bar utensils.
- Controlling the loading of funds on the Gaming Machines.
- Cash up pool tables and ensure there is sufficient tokens for pool players.
- Ensure fridges are re-stocked for daily operations.
- Report and consult with Management on any activities that need to be reported.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
Quality Control Officer
SAMFUR FURNISHERS
07.2018 - 01.2019
- Documented inspection results by completing logs.
- Approved incoming materials by confirming specifications and taking measurement tests.
- Kept equipment operating and in good condition by performing quality checks and calling in for repairs when needed.
- Evaluated systems for overall functionality, identified opportunities for improvement and implemented changes to facilitate better outcomes.
- Managed 12 staff members.
- Handling dispatch.
- Checking quality of work done.
- Opening & closing dispatch.
- Handling work schedules and books.
- Helping staff members with work such as assembling & driving.
Sales Executive
Tiger Wheel and Tyre
06.2016 - 11.2018
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Selling mags, tyres, wiper blades, batteries, nitrogen, balancing, wheel alignment and insurance.
- Dealing with claims
- Closing deals with walk in customers
- Closing deals with customers over the phone.
- Data capturing
- Trained and passed all tests in the following environments: wheel alignment bay, workshop, stores, pay point, sales counter.
Fleet and Property Manager
Raymond and Sons Logistics
01.2011 - 11.2015
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Managed a team of 8 helpers and 8 drivers.
- Handling waybills and pay slips
- Managing a fleet, making sure all vehicles are road worthy and ready to load.
- Follow up with clients on services delivery
- Acted as a backup driver for emergencies.
Customer Service Specialist
Telesure (1 lifedirect)
03.2008 - 06.2011
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Resolved concerns with products or services to help with retention and drive sales.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Dealing with long term life insurance.
- Inbound / outbound call center environment.
- Retaining clients with non-payments to their policies.
- Assisted the sales team with reaching their monthly targets by taking inbound calls and selling life insurance.
- I was ranked the 1 number customer service consultant for the year 2009 in our department.
Skills
Managerial finance
Project manager supervision
Effective managerial techniques
Manager support
Bar terminology
Certification
Vocals/cultural music
Speech and drama
University of PMB
Timeline
Sports Bar Manager
Spears Sports Bar
01.2020 - Current
Quality Control Officer
SAMFUR FURNISHERS
07.2018 - 01.2019
Sales Executive
Tiger Wheel and Tyre
06.2016 - 11.2018
Fleet and Property Manager
Raymond and Sons Logistics
01.2011 - 11.2015
Customer Service Specialist
Telesure (1 lifedirect)
03.2008 - 06.2011