Summary
Overview
Work History
Skills
Certification
Speech and drama
Timeline
Manager

Bradley Naguran

Manager
Gauteng

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

15
15
years of professional experience
4
4
Certificates

Work History

Sports Bar Manager

Spears Sports Bar
Lenasia South
01.2020 - Current
  • Mix and serve alcoholic beverages based on customer requests.
  • Verifying and identification of age of customers for legal serving of alcohol.
  • Accepting payments on cash, card, and tab purchases.
  • Balancing cash receipts to record sales and end of day sales reporting.
  • Ensure the bar and pool hall is always clean. Cleaning glasses and bar utensils.
  • Controlling the loading of funds on the Gaming Machines.
  • Cash up pool tables and ensure there is sufficient tokens for pool players.
  • Ensure fridges are re-stocked for daily operations.
  • Report and consult with Management on any activities that need to be reported.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.

Quality Control Officer

SAMFUR FURNISHERS
07.2018 - 01.2019


  • Documented inspection results by completing logs.
  • Approved incoming materials by confirming specifications and taking measurement tests.
  • Kept equipment operating and in good condition by performing quality checks and calling in for repairs when needed.
  • Evaluated systems for overall functionality, identified opportunities for improvement and implemented changes to facilitate better outcomes.
  • Managed 12 staff members.
  • Handling dispatch.
  • Checking quality of work done.
  • Opening & closing dispatch.
  • Handling work schedules and books.
  • Helping staff members with work such as assembling & driving.

Sales Executive

Tiger Wheel and Tyre
06.2016 - 11.2018
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Selling mags, tyres, wiper blades, batteries, nitrogen, balancing, wheel alignment and insurance.
  • Dealing with claims
  • Closing deals with walk in customers
  • Closing deals with customers over the phone.
  • Data capturing
  • Trained and passed all tests in the following environments: wheel alignment bay, workshop, stores, pay point, sales counter.

Fleet and Property Manager

Raymond and Sons Logistics
01.2011 - 11.2015
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Managed a team of 8 helpers and 8 drivers.
  • Handling waybills and pay slips
  • Managing a fleet, making sure all vehicles are road worthy and ready to load.
  • Follow up with clients on services delivery
  • Acted as a backup driver for emergencies.

Customer Service Specialist

Telesure (1 lifedirect)
03.2008 - 06.2011
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Took payment information and other pertinent information such as addresses and phone numbers to place orders.
  • Dealing with long term life insurance.
  • Inbound / outbound call center environment.
  • Retaining clients with non-payments to their policies.
  • Assisted the sales team with reaching their monthly targets by taking inbound calls and selling life insurance.
  • I was ranked the 1 number customer service consultant for the year 2009 in our department.

Skills

Managerial finance

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Certification

Vocals/cultural music

Speech and drama

University of PMB

Timeline

Sports Bar Manager

Spears Sports Bar
01.2020 - Current

Quality Control Officer

SAMFUR FURNISHERS
07.2018 - 01.2019

Sales Executive

Tiger Wheel and Tyre
06.2016 - 11.2018

Fleet and Property Manager

Raymond and Sons Logistics
01.2011 - 11.2015

Customer Service Specialist

Telesure (1 lifedirect)
03.2008 - 06.2011

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Bradley Naguran Manager