Bradley Burger

As a Service Sales Manager in a fire protection engineering company, I oversaw the servicing, repair, and inspection of fire protection pumps and associated equipment, while managing a team of technicians across multiple client sites in Cape Town. I ensured efficient scheduling, high-quality workmanship, and strong compliance with client expectations. My role involved building client relationships, generating new business, preparing quotations and service reports, and coordinating jobs to ensure they were completed on time and without disruption. I also handled procurement of parts and stock to support operations, consistently delivering projects to a high standard, and generated approximately R500,000 in profit through small works.

Key Skills.

• Team leadership and workforce scheduling.
• Client relationship management and customer satisfaction.
• Sales development and business growth.
• Quoting, reporting, and administrative coordination.
• Procurement and stock management.
• Time management, project delivery, and performance under pressure.
• Technical knowledge of fire protection systems.

As an Assistant to the Fire Protection Sales Manager, I supported both administrative and on-site operations to ensure accurate project execution and efficient workflow. My responsibilities included organising and maintaining documentation, assisting with site inspections, and participating in flow testing of fire protection systems. I also supported the validation of technical information related to pricing and drawings, helping to ensure accuracy in project quotations and planning. This role required strong attention to detail, teamwork, and the ability to work effectively, both in the office and on site.

Key Skills.

• Document management and organisation.
• Site inspections and flow testing support.
• Attention to detail and data validation.
• Understanding of technical drawings and pricing.
• Teamwork and on-site coordination.
• Strong communication skills.
• Time management and task prioritisation.
• Problem-solving and analytical thinking.

As Head Bartender at Babushkas, I maintained high standards of cleanliness, hygiene, and bar operations in a fast-paced, high-volume environment. I ensured health and safety compliance, carried out daily cleaning and end-of-shift deep cleans, and prepared the bar for the next day’s service. I handled customer interactions efficiently, delivering prompt service while managing large volumes of orders, and supported smooth closing procedures by organising stock and resetting the bar for the morning shift.

• High-volume service and multitasking
• Strong customer service and communication
• Hygiene and health & safety compliance
• Closing procedures and deep cleaning routines
• Time management and efficiency under pressure