BRAAM COETZEE

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maximized performance by monitoring daily activities and mentoring team members.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Controlled costs to keep business operating within budget and increase profits.
• Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
• Tracked and reported both individual and department productivity, quality and staffing levels and reported progress and concerns.
• Managed logistics processes, including shipment scheduling, route optimization, and transportation coordination for maximum efficiency.

DIESEL DEPOT MANAGER / WORKSHOP MANAGER AND SHEW REP FOR THE COMPANY.

• Tested wiring for issues and removed faulty sections.
• Reduced repair time with efficient diagnostic testing and identification of electrical malfunctions.
• Completed wiring installations for custom lighting systems, enhancing vehicle aesthetics and functionality.
• Tested starters, door controls and generators for proper functioning.
• Enhanced vehicle performance by diagnosing and repairing complex electrical issues in various makes and models.
• Fostered strong relationships with local dealerships and parts vendors which led to quicker delivery of needed items.
• Ensured compliance with safety regulations by following established protocols during repair procedures.
• Performed regular maintenance of shop tools, equipment and facilities, contributing to a safe working environment for all team members.

SHEQ REP FOR THE WORKSHOP.

• Supported senior auto electricians in the installation of new wiring systems for upgraded vehicle components.
• Promoted continuous learning by attending industry workshops, staying up-to-date on current automotive technology trends, and applying newfound knowledge to daily tasks when applicable.
• Ensured customer satisfaction by providing timely and accurate troubleshooting of electrical issues.
• Contributed to team efficiency by assisting with regular maintenance services, including battery testing and replacement.
• Maintained a safe working environment by adhering to safety procedures and protocols during repair tasks.