Bontle Manganye
Sales Manager
Sandton,GP
Summary
Results-driven and adaptable professional with comprehensive experience across sales, call centre operations, medical, financial and education services industries. Demonstrated expertise in customer service, quality assurance, lead generation, pipeline management, educational counseling and a wide range of financial products including short-term and long-term insurance, medical insurance, investments, financial planning, and retirement planning. A well-rounded performer with strong interpersonal and communication skills, excelling in fast-paced corporate environments. Holds a Matric qualification and completed Class of Business training, with a proven track record of delivering client-focused solutions and achieving performance targets.
Overview
5
5
years of professional experience
Work History
Senior Academic Counselor
Regenesys Business School
08.2024 - Current
- Evaluated transfer credits and advised students on course selection to ensure timely degree completion.
- Contributed to the development of university policies and procedures related to student advising, ensuring a consistent approach across all departments.
- Led professional development sessions for fellow counselors on best practices in academic advising and student support services.
- Facilitated conflict resolution among students, promoting a positive learning environment for all parties involved.
- Reviewed scholarship applications and provided guidance to help secure financial aid opportunities for qualified candidates.
Sales Representative
Affinity Health
05.2023 - 03.2024
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Assisting clients with affordable medical insurance.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Insurance Sales Consultant
LexCorp/LexShare
06.2022 - 02.2023
- Negotiated favorable premium rates with carriers on behalf of clients while maintaining adherence to regulatory guidelines.
- Expanded product knowledge by attending industry conferences, training sessions, and webinars to stay current with market trends.
- Educated prospective customers about the benefits of various insurance types during face-to-face consultations or phone conversations for informed decision-making processes.
- Boosted client satisfaction by providing expert advice on insurance products and customizing coverage plans to meet their needs.
- Achieved consistent monthly sales targets by managing a robust pipeline of prospects and diligently following up on leads.
- Assisted clients in navigating policy options based on their individual needs while adhering to company guidelines.
Call Centre Sales Consultant
Finwell Legal Services
03.2021 - 04.2022
- Selling financial wellness products and services.
- Conducting credit assessments.
- Assisting clients in understanding their credit reports, and facilitating the process of fixing their bad credit profile.
- Meet sales targets, handle objections.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
Education
No Degree - Class of Business - Long Term Insurance
Graduate Institute of Financial Services
Sandton 04.2001 -
No Degree - Class of Business - Short Term Insurance: Personal
Graduate Institute of Financial Services
Sandton 04.2001 -
No Degree - Class of Business - Short Term Insurance: Commerci
Graduate Institute of Financial Services
Sandton 04.2001 -
High School Diploma -
Edenglen High School
Edenvale, South Africa 04.2001 -
Skills
Teamwork orientation
References
- Ronald Rammulta
Team Leader, Regenesys Business School:
063 942 2885
Tertiary College
- Solomon Molekwa
Supervisor, Affinity Health :
063 934 1486
Insurance Company
- Octavia Metiso
Manager, LexCorp/LexShare
069 572 6451
Brokerage Company
- Nomthandazo Lekhuleni
Team Leader, Finwell Legal Services
076 540 9878
Call Centre
Timeline
Senior Academic Counselor
Regenesys Business School
08.2024 - Current
Sales Representative
Affinity Health
05.2023 - 03.2024
Insurance Sales Consultant
LexCorp/LexShare
06.2022 - 02.2023
Call Centre Sales Consultant
Finwell Legal Services
03.2021 - 04.2022
No Degree - Class of Business - Long Term Insurance
Graduate Institute of Financial Services
04.2001 -
No Degree - Class of Business - Short Term Insurance: Personal
Graduate Institute of Financial Services
04.2001 -
No Degree - Class of Business - Short Term Insurance: Commerci
Graduate Institute of Financial Services
04.2001 -
High School Diploma -
Edenglen High School
04.2001 -
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