Bontle Kheletsane

• Provide administrative support for efficient office operations, including document preparation, filing, and data entry tasks.
• Support the clinic''s financial management by accurately processing patient payments and insurance claims.
• Participate in staff meetings to provide insights on process improvement initiatives that led to enhanced clinic performance.
• Streamline administrative processes for improved clinic operations and staff productivity.
• Support providers in & outpatient medical office through coordinating
  all administrative operations.
• Receive, record and address incoming and outgoing communication
  via telephone and E-mail.
• Successfully schedule patient appointments and placed reminder
  calls to deliver exceptional customer service experience.
• Record monthly financial and patient statistic reports.
• With the assistance of senior and executive administration assistants,
  handled requests and queries from senior management and monthly
  stock and office supplies orders.
• Assist with compiling payslips, handling and managing timesheets,
  sick notes and leave applications.

• REFERENCES

Nomthandazo Kheletsane - 076 505 4928

langaville@unjani.org

• Supported admissions team in achieving enrollment goals with diligent application review and decision-making processes.
• Assisted in efforts to improve the overall applicant experience by providing timely information regarding admission requirements and deadlines.
• Assisting administrative personnel and professors in providing photocopies and filings.
• Performing administrative duties related to students’ academic programs.
• Maintaining and managing private student information in physical files.
• Assisting the admissions office in processing admission forms for potential students.
• Interacting with students via email and phone, addressing any questions or concerns.
• Multitasking and prioritizing tasks to meet deadlines.
• Ability to anticipate the needs of existing and new students and efficiently manage them.
• Experience dealing with sensitive and personal information.
• Proficient using Microsoft Office Suite and Google Drive.
• Experience with database and data-entry software.

• REFERENCES

Thembu Mwanda- 064 840 3099

nobathembupamela.mwanda@nmu.co.za