Summary
Overview
Work History
Education
Skills
Interests
Additional Information
Timeline
Volunteer
Bonolo Boingotlo Neo Goapele

Bonolo Boingotlo Neo Goapele

Professional Cookery, Community Health Work
House No 664, Thabeng Section, Lerome, Rustengburg

Summary

I am a Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Determined professional with dedication to hard work and team player attitude. I am willing to learn from those who are more experienced than me

Overview

4
4
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

Sales Person, Admin, Stock Management

PNA Stationery Shop
Mafikeng
01.2021 - 04.2023
  • Computerized office activities, maintained customer communications, and tracked records through delivery.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Entered and maintained departmental records in company database.
  • Increased sales and customer satisfaction through personalized servicing.
  • Managed the art and craft department
  • Managed customer from initial contact to closing with attention to detail to build loyalty.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.

Volunteer

Protea Hotel (Mahikeng)
Mahikeng
01.2021 - 06.2021
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Assisted with special events and programs.

General Office Worker

Graig & Ntonyiko Traiding LTD
Gauteng
01.2019 - 11.2019

General admin support service

Education

National Certificate in Professional Cookery - Hospitality, Professional Cookery

Mafikeng Hotel School
Mafikeng, South Africa
01.2020 - 11.2022

FETC: Community Health Work - Community Health Services

HWSETA
Pretoria, South Africa
02.2020 - 03.2020

High School Diploma -

Letsatsing High School
Mafikeng, South Afica
01.2016 - 11.2016

Skills

Stock management

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Interests

Performing arts

Creative arts

Travelling

Learning new skills and languages

Additional Information

References

• Store Manager: Johan Mossie Mostert; PNA Stationery Shop, Mahikeng, North West province, South Africa. (Tel.: +27 822 252792)
• Head Chef: Ms Mavis; Protea Hotel Mahikeng, North West province, South Africa. (+27 7403 28536)
• Mentor and Manager: Mr Mikel Khoza: Graig & Ntonyaki Trading PTY LTD, Pretoria, Gauteng province (+27 844 080501)

Timeline

Sales Person, Admin, Stock Management

PNA Stationery Shop
01.2021 - 04.2023

Volunteer

Protea Hotel (Mahikeng)
01.2021 - 06.2021

FETC: Community Health Work - Community Health Services

HWSETA
02.2020 - 03.2020

National Certificate in Professional Cookery - Hospitality, Professional Cookery

Mafikeng Hotel School
01.2020 - 11.2022

General Office Worker

Graig & Ntonyiko Traiding LTD
01.2019 - 11.2019

High School Diploma -

Letsatsing High School
01.2016 - 11.2016
Bonolo Boingotlo Neo GoapeleProfessional Cookery, Community Health Work