Bonolo Mphahlele
Systems Engineer
Midrand
Summary
Results-driven Systems Analyst and Product Developer with a proven track record of designing innovative IT solutions and optimizing existing systems for improved business efficiency. Adept at system integration, predictive analytics, and operational support, with a strong commitment to meeting SLA requirements. Skilled in fostering productive stakeholder relationships to ensure successful project collaboration and exceptional customer service.
Systems engineer with 4 years of experience in infrastructure development for cloud computing platforms. Practiced at transitioning customers from on-premise solutions to cloud-based deployments. Versed in utilizing cloud infrastructure to alleviate pitfalls inherent to on-site computing. Provider of smooth, well-planned transition architecture.
Systems Engineer with extensive experience driving network security and accessibility. Highly skilled with system virtualization using HMI Dashboards, Predictive Analytics, and TrakSYS.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
Work History
Systems Engineer
Altron Digital Business
09.2020 - Current
- Systems Integration (OPCUA, Azure, TrakSYS, Historian DBs)
- System Configuration, Deployment, and Analysis
- Predictive Analytics – Asset Monitoring and Model Building
- Incident Management and Reporting
- AVEVA System Platform (OMI, SCADA, IIoT, MES) – Mining Project
- SQL Database Management and Data Querying
- Operational Support
- AVEVA Historian Server Configuration and Management
- PLC (Programmable Logic Controller) Integration
- Agile Methodologies – Scrum
- Distillery Process Automation and Management
- Production Support
- User Training
CRM Systems & Configuration Analyst
Kwese Channels - Econet Media
09.2017 - 05.2019
- Systems Analysis and Configuration
- Product Development
- Change & Release Management
- System Deployment and CRM Support
- SQL Database Management
- Data Integrity and Risk Management
- Process Automation
- Incident Management and Reporting
- Agile – Scrum
Systems & Configuration Analyst
Nihilent Technologies – Consulting Company
11.2015 - 08.2017
- Configure & Test System Functionality
- Product Development and Systems Analysis
- CRM Support and Incident Management
- Billing & Accounts Configuration Management
- User Roles Configuration & Management
- Operational Support and Risk Management
- Agile – Scrum
- System Deployment
Technical Support Agent
Aegis Outsourcing
01.2015 - 10.2015
- Router Setup (3G) & Troubleshooting
- Technical Support (Telkom Email)
- Dial-up Connection Troubleshooting (1st Line Support)
Desktop Support
Gauteng Department of Finance/Treasury
08.2013 - 08.2014
- Incident Management
- Software Installation & Management
- Transversal Systems (Persal, BAS, Enterprise, SAP)
- Remote Desktop Assistance
- User Training & Administration
- Asset Management
- Outlook Troubleshooting
Education
Bachelor of Science - Computer Systems
CTI Education Group
Potchefstroom 01.2010 - 12.2013
Matric Certificate - National Senior Certificate
Pinagare High School
Taung, North West 01.2009 - 12.2009
Skills
- SQL Queries & Database Management
- Software Development Life Cycle (SDLC)
- System Analysis & Data Modeling
Certification
Oct 2023- May 2025. LRMG - Data Analytics and Visualization Capability Academy. Power BI and Advanced Excel
References
[Available on request]
Documentaries, Research, Food Markets
Documentaries- Tech, business, social, and philosophical documentaries
Research - about latest tech, travel destinations, innovative ideas and business
Food Markets- Different cultural cuisines
Timeline
Systems Engineer
Altron Digital Business
09.2020 - Current
CRM Systems & Configuration Analyst
Kwese Channels - Econet Media
09.2017 - 05.2019
Systems & Configuration Analyst
Nihilent Technologies – Consulting Company
11.2015 - 08.2017
Technical Support Agent
Aegis Outsourcing
01.2015 - 10.2015
Desktop Support
Gauteng Department of Finance/Treasury
08.2013 - 08.2014
Bachelor of Science - Computer Systems
CTI Education Group
01.2010 - 12.2013
Matric Certificate - National Senior Certificate
Pinagare High School
01.2009 - 12.2009
Oct 2023- May 2025. LRMG - Data Analytics and Visualization Capability Academy. Power BI and Advanced Excel
Jan 2025 - Current. HyperionDev – Stellenbosch University, Software Engineering Bootcamp. Python, SQL, Databased, Agile, Software Architecture, Django
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