Bonolo Modise

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

• The Fix, Administrative Assistant, 12/01/18, 11/30/22, Contract Ended, Managing clerical and administrative duties within the store., Organizing, arranging and coordinating meetings., Sorting and distributing incoming and outgoing posts., Maintaining a clean and enjoyable working environment., Provide ongoing customer service support.
• Naartjie, Service Desk and Floor Consultant, 02/06/17, 11/30/17, Temporary Position, Engage customers in short dialogue to determine their purchase., Escort and direct customers to the correct aisle or shelf that holds their choice of product., Provide customers with product information and demonstrate product features., Answer customer's questions about product features., Provide customers with pricing information and any special discount., Provide customers with warranty and after sales service.
• Journey Cars, Call Centre Agent, 01/23/16, 12/15/16, Contract, Receive and handle telephone and mail enquiries and refer clients to relevant departments., Managing clients' relationships., Maintaining reception area., Provide customers with product information and demonstrate product features., Dealing and resolving customer complaints., Doing follow-up calls., Selling, upselling and cross-selling.

• Ethnicity: Black
• Health Status: Good
• Criminal Record: None
• Date of Birth: 09/14/93
• Gender: Female
• Nationality: South African
• Driving License: Code B
• Marital Status: Single