Bonisile Mabaso
Johannesburg South
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
10
10
years of professional experience
Work History
HR Operations Manager
Blackmagic Group
02.2024 - 08.2025
- Streamlined HR processes to enhance operational efficiency and employee satisfaction.
- Optimized benefits administration process by negotiating competitive insurance contracts and streamlining the enrollment process for employees.
- Served as a liaison between management and employees during company-wide initiatives, ensuring clear communication of expectations and objectives.
- Coordinated professional development opportunities for staff members to enhance their skills and knowledge in various subject areas pertinent to their roles.
- Managed employee benefits programs by regularly reviewing offerings to ensure competitiveness within the industry.
- Led talent acquisition initiatives, improving candidate sourcing and onboarding experience.
- Developed employee engagement programs, fostering a positive workplace culture.
- Implemented HRIS solutions to optimize data management and reporting accuracy.
- Trained and mentored HR staff, enhancing team capabilities and performance.
- Collaborated with department heads on workforce planning and development strategies.
- Managed compliance initiatives, ensuring adherence to labor regulations and company policies.
- Managed complex employee relations issues, conducting thorough investigations to ensure fair resolutions for all parties involved.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Supported organizational growth through strategic workforce planning, identifying staffing needs and skill gaps to facilitate hiring decisions.
- Managed payroll processing for hundreds of employees, ensuring timely payment while adhering to strict budgetary guidelines.
- Implemented performance management system to align individual goals with company objectives, fostering a culture of continuous improvement.
- Provided guidance during organizational restructuring efforts aimed at increasing resource allocation efficiency without compromising service quality or personnel morale.
- Championed diversity initiatives within the organization by creating inclusive policies that promoted equal opportunity employment practices.
- Enhanced company culture by implementing employee engagement strategies, including team-building events and recognition programs.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Distributed employee engagement surveys to identify areas of improvement.
- Used technologically relevant digital systems to manage payroll and benefits programs.
HR Generalist
zen holdings
01.2023 - 01.2024
- Recruitment and Onboarding: Managing job postings, applicant screening, interviews, and conducting new hire orientations.
- Employee Relations: Acting as the first point of contact for employee queries, resolving conflicts, and managing disciplinary actions.
- HR Administration & Compliance: Maintaining personnel records, enforcing policies, ensuring compliance with federal/state laws, and managing compliance audits.
- Compensation and Benefits: Administering health insurance, retirement plans, and assisting with payroll verification.
- Performance Management: Assisting managers with performance evaluations, goal setting, and development planning.
- Employment Law Adherence: Ensuring company policies meet local labor laws, regulations, and reporting requirements.
- Documentation & Reporting: Maintaining accurate employee files, updating records, and managing compliance documentation for audits.
- Policy Enforcement &Updating: Developing, maintaining, and enforcing internal HR policies, safety standards, and procedures.
- Needs Assessment: Identifying organizational skill gaps and training needs through performance appraisal data and manager feedback.
- Onboarding & Training Development: Designing and implementing training programs, including onboarding for new hires and ongoing professional development workshops.
- Program Coordination: Organizing workshops, leadership development, and training sessions, often coordinating with external trainers
- Union Liaison: Building and maintaining relationships with shop stewards and union officials.
- Collective Bargaining: Assisting in wage negotiations, attending labor forum meetings, and ensuring compliance with collective agreements and closed shop provisions.
- Disciplinary Procedures: Investigating incidents, drafting charges, and facilitating disciplinary hearings.
- Dispute Resolution: Managing employee grievances and mediating conflicts to avoid escalating to external bodies.
- CCMA Representation: Preparing case bundles, witness statements, and representing the company at CCMA/Bargaining Council conciliations and arbitrations.
- Wellness: Developing an Employee Wellness Program: Surveying employees about their interests and getting quotes from potential wellness vendors
- Implements ideas to improve wellness events and communication of resources to employees.
People Coordinator
Smollan
01.2018 - 05.2021
- Administrative Support: Ensure that Human Resource files and records are maintained and updated timeously. Produce reports, correspondence, documentation and presentations, maintain schedules.
- Co-ordination, administration and minute taking of relevant meetings when required. And Assist and support the HR Systems Manager
- Reporting Capability: Support reporting and measurement activity across the whole range of HR activity
- Complete reports; included but not limited to, monthly HR reports per Business Unit with 100% accuracy
- Respond to ad hoc reporting requirements positively and with due regard to time to ensure delivery
- Project Administration: Contribute to HRIS projects and perform basic project administration duties and Assist with the maintenance of the project budget of all HRIS implementations
- Ensure the effective maintenance and reporting of all HRIS and HR technology implementation requirements. And assist with effective resource planning and project communication
- HR Systems Maintenance: Maintain the core HRIS, specifically contributing to the maintenance of reporting lines within the Organization Structure of the CRS application
- Maintain related HR Information on the HRIS to ensure that the system is up to date
- Provide system support to all users using HR Systems
- Assist with the maintenance of the HR SharePoint site when required
- Human Resource Data Integrity: System maintenance, system testing and system/data checks (audits)
- Ensure the data integrity of the database is maintained
HR Analytics and Remuneration Administrator
Telesure
01.2017 - 01.2018
- Responsible for the monthly Recognition & Reward costing report
- Assist with Quarterly and Annual employee recognition voting process
- Assist on annual survey salary information
- Awarding long service
- General Office assistance (letters)
- Provide business on comparison of Human Capital statistics
- Manage relationships with internal and external stakeholders to ensure consistent, accurate, aligned and valid data is available i.e
- Board Reporting and CEO Reports
- Pulling data and research, analyze, and present data as assigned
- Develop standard and ad hoc reports, templates, dashboards, scorecards, and metrics.
- Preparation and create of monthly HR reports
- Maintaining of monthly HR Reports and ensure the accurate distribution to the relevant stakeholders and adhering to deadlines.
- To assist with Adhoc presentations
- Compile accurate data to business.
- Process Invoices
- Manage long service certification and issuing
HR Consultant Intern
Telesure
02.2016 - 02.2017
- Investigate; Drug testing, Transcribing of disciplinary recordings
- Admin, Facilitation and observation of disciplinary inquires, Drafting of disciplinary documents, Assist in drafting notices, warnings, incapacity hearings etc.
- Consultations, Conduct consultation sessions with relevant employees for possible misconduct low risk cases only
- Recruitment: Meet with business to identify job specification
- Reference checks, Host interviews
- Compile recruitment pack that goes to admin
- Settling in interviews
- Measuring onboarding Engagement and adaptability
- Exit interview, identify trends and highlight key issues
- Process exit documentations
- Maternity leave: Advice and guide employees & Process and submit documentation
- AOD's and Repayment agreements: Draft/discuss and file in accordance with procedure
- Reporting: Exit interviews, settling in interviews, business reports.
- Admin: Load onboarding employees, Assist with KPI loading, Medical aid, leaving auditing
Education
REMUNERATION 101 - Human Resources Training
EMERGENCE
Johannesburg, South Africa07-2025
Post-Graduate Certificate - Education
NWU
Vanderbijlpark, South Africa04-2015
Industry Psychology and Labour Relations -
North West University
Johannesburg South, Gauteng12-2010
Senior Certificate - undefined
Beverly Hills High School
01-2007
Skills
- HR policies implementation
- Employee engagement strategies
- HR metrics analysis
- Talent acquisition
- Performance evaluation expertise
- Workforce planning
- HRIS management
- Systems (Microsoft office,PowerBI ,Direct hire Neptune ATS,Kronos,Snow software, payspace, VIP, sage 300,SAP, Success factors,Signify LMS,)
- Training and mentoring
- Leadership development
- Benefits and compensation management
- Policy enforcement
- Recruitment strategies
- Risk management
- Labor negotiations
- Compensation structuring
Timeline
HR Operations Manager
Blackmagic Group
02.2024 - 08.2025
HR Generalist
zen holdings
01.2023 - 01.2024
People Coordinator
Smollan
01.2018 - 05.2021
HR Analytics and Remuneration Administrator
Telesure
01.2017 - 01.2018
HR Consultant Intern
Telesure
02.2016 - 02.2017
Senior Certificate - undefined
Beverly Hills High School
REMUNERATION 101 - Human Resources Training
EMERGENCE
Post-Graduate Certificate - Education
NWU
Industry Psychology and Labour Relations -
North West University
Personal Information
Willing To Relocate: Anywhere