BONGUMUSA HOPEWELL SHONGWE

• Collaborated effectively with fellow bodyguards and security personnel, providing seamless coverage for clients during events or public appearances.
• Managed access control at venues, screening individuals entering the premises to prevent unauthorized entry or potential risks.
• Conducted extensive background checks on potential employees or service providers, reducing the risk of security breaches or insider threats.
• Adapted quickly to changing circumstances or unforeseen challenges while providing personal protection services for clients.
• Provided discreet protection services, allowing clients to conduct business without unnecessary interruptions or distractions.
• Conducted regular vehicle inspections and maintenance checks to guarantee safe transportation for clients at all times.
• Upheld strict confidentiality standards regarding client information and operations, preserving their privacy and reputation at all times.
• Developed comprehensive emergency protocols for various scenarios, enabling swift action when needed to protect clients from harm.
• Reduced potential threats by consistently monitoring clients'' surroundings and pre-planning travel routes.
• Offered guidance and advice on personal safety matters to clients, helping them make informed decisions about their security needs.
• Worked with local, state and government agencies regarding company security matters.
• Professional driving of the Principal on daily basis.

• Collaborated with the executive leadership on strategic planning initiatives to drive business growth.
• Responsible for new business, customer liaison and tender document compilation.
• Increased customer satisfaction by actively addressing concerns and ensuring timely resolutions.
• Reduced operational costs through effective budget management and cost-saving strategies.
• Led cross-functional teams to achieve company goals, fostering collaboration and communication.
• Built a high-performance culture by recruiting top talent and promoting professional development opportunities for staff members.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Ensured compliance with industry regulations and company policies, mitigating potential risks.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Developed comprehensive training programs for staff, enhancing team performance and skill sets.
• Management of fleet i.e vehicle inspections, periodic checks and services.
• firearm storage and protocol.
• Close protection officer to Mr Malusi Gigaba (former minister of Finance)

• General office overseer and day to day operations.
• Lead the sales department : 1. Retail sales

2. Classified sales

3. National agency sales

• Forecasting, budgeting and target setting.

● This portfolio was mainly about driving sales and ensuring that all targets and budgets are met every month.

● I was also responsible for the day to day running of the entire advertising department for Isolezwe.

● I directly lead a team of 10 sales executives and also overseeing other departments in association with sales and marketing reporting directly to the general manager.

● All daily, weekly and monthly reports and profit projections formed part of my duties, weekly forecasting and budgeting.

● Dealing with customer complaints and providing solutions to every problem or challenge that may arise.

● I was also responsible for generating new strategies to develop existing and new business to maximize profits.

● Direct the team towards set goals.

● Training and development of team, keeping them motivated and focused was primary, team building exercises and outings to motivate staff.

● Creating incentive schemes and payment of commissions

● Administration of leave, daily register and relief duties.

● Laying down of procedures upkeeping with the company code of ethics and disciple.

● Played part in the recruitment processes of new staff

● Chairperson of disciplinary hearings to enforce discipline.

● Upholding the dignity and the name of the company.

● Also played part in the task force meetings where important decisions are taken regarding the titles.

● Achieving maximum revenue for the business.

● creation of rates and authorization of discounts.

● Formation of advertising presentations for the group.

● Travelling to urgencies around the country presenting to urgencies in Gauteng and Cape town mainly for big brand advertising and national government advertising.

● I have also been responsible for all government advertising for the group in KZN, these include tenders, recruitment and main stream advertising in all level of government, local, provincial and national advertising.

● Managing seasonal projects and campaigns for advertising.

● Client entertainment like hosting the company sporting suits at sport stadiums, organising lunches with client and gifts, this is done to enforce relationship between the company, urgencies and clients.

● I was very involved in the launch of the first ever Saturday IsiZulu newspaper, created the advertising model of such, created the presentation. Created the rate card which has now become one of the leading newspapers in the country.

● Played a role in marketing and acquiring sponsors for competitions for the Newspaper, negotiations on behalf of company, presented awards like, the gospel crown awards, living legends awards by Ukhozi FM and Mastered ceremonies internally and externally.

I have been involved strongly in presenting to advertising urgencies both in Gauteng, cape town and Durban for advertising in print media. I have been around the country seeing different government departments and municipalities for different bids and proposals including new ways of advertising and concepts, including wrap around and inserts.