BONGUMENZI MKHIZE
Project Manager
Richards Bay
Summary
Bongumenzi possesses a strategic and dynamic approach as a Project Property Manager, boasting over five years of experience in overseeing projects from inception to completion. Bongumenzi has successfully fueled business expansion by strategically acquiring properties, revamping stores, maintaining them, and optimizing property portfolios. Bongumenzi is proficient in market analysis, project management, sales management, and team leadership, all while maintaining a steadfast commitment to achieving outstanding outcomes.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
Work History
National Project Manager
Supa-Roof
5 2020 - Current
- Managing and organizing shop fitting teams at different locations and retail outlets, ensuring comprehensive project delivery and adding significant value through systematic implementation within defined time, resource, budget, and scope boundaries.
- Establishing timelines, allocating duties, tracking progress, and summarizing project status for senior management.
- Oversee creation and authorization of architectural plans, working closely with both engineers and construction professionals.
- Managing multiple projects including opening of new stores and renovation of existing stores to ensure they are in line with strategic objectives and contribute to overall program.
- Conduct national site visits and monitored project progress, identifying and mitigating risks and issues.
- Coordinate with local government and service providers to obtain necessary approvals and ensure compliance with regulations, including obtaining business license.
- Collaborated with internal teams to ensure alignment with company goals and objectives
- Identifying potential retail locations for growth by analyzing market and demographic patterns, ensuring that new store placements are in line with company objectives, and strategically revamp and relocating existing stores nationwide by collaborating with network of property experts and landlords
- Managing company's property and leasing portfolio of 50 properties nationwide
- Involves thoroughly examining and engaging in negotiations for both new and existing lease agreements with landlord, property management, dealing with maintenance and repairs during and at end of tenancy
- Ensure upkeep of buildings and enhance quality of agreed-upon buildings as needed by utilizing effective maintenance practices within allocated budget
- Supervise cost-efficient building maintenance and oversee building operations, such as addressing emergencies, security issues, and performing regular building inspections
- Keep track of maintenance expenses and apply top industry quality standards to control costs.
- Conduct regular safety inspections, risk management assessments and strategies, Implement safety policies procedures and coordinate with emergency services
- Responders for property-related incidents and ensure compliance with insurance requirements.
- Manages space planning and ensures that Building layout will accommodate present and future operational and space requirements.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality
- Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting property's operations
- Sourced, vetted and managed vendors needed to accomplish project goals
Regional Sales Manager
Supa-Roof
08.2019 - 04.2020
- Developed and implemented sales strategies for business growth and profitability for region.
- Oversee and coach store/branch managers to improve sales performance, customer service, and operational efficiency.
- Managed up to 10 stores in KwaZulu Natal Region.
- Analyze sales data and identify opportunities to improve sales performance and conduct regular store visits to evaluate sales performance, customer service, and store appearance
- Collaborate with store managers to develop and implement store-specific sales plans
- Involved in day-to-day running of stores and provide continuing support in all areas of business
- Recruit, train, and develop store managers and sales associates to improve sales performance and customer service
- Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
- To continually strive for brand growth, exposure, and credibility
- Manage inventory levels and product assortment across multiple stores.
Branch Manager
Supa-Roof
07.2016 - 07.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Acquiring fresh clientele within the construction sector involves marketing construction supplies to a variety of customers, such as architects, builders, contractors, and homeowners.
- Conduct on-site inspections to monitor construction progress, assess work quality, and identify any issues or concerns.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Respond to customer inquiries, resolve issues, and provide excellent customer service to build strong relationships and increase repeat business.
- Align budgeting and forecasting with company financial objectives, including creating cash flow projections, conducting cost analysis, and generating monthly, quarterly, and annual reports.
- Created plans to bring in new customers by studying demographic information and carrying out focused marketing campaigns. Also trained sales staff on product details, sales rewards, and selling methods, leading to a notable rise in customer satisfaction scores.
Business Manager Acquisition
Nedbank
04.2011 - 06.2016
- Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.
- Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
- Improve results by tracking and analysing financial reports against agreed measures.
- Understand clients business and needs through proactive client relationship management according to portfolio mandate.
- Build relationships with internal stakeholders through communication and networking as determined by client needs.
- Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
- Manage resources (time, processes and support teams) to optimize value against client expectations.
- Comply with risk standards,policies and procedures through training and development as required by group compliance framework
- Research and analyse information by using problem solving techniques to propose solutions for work challenges.
- Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned..
- Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Education
Bachelor of Commerce in Project Management (Bcom) - Project Management
MANCOSA
Durban, South Africa 01.2024 - Current
Certificate in Banking - Banking
Milpark Business School
Durban, South Africa 01.2010 - 04.2011
High School Diploma -
Masibumbane High School
Ulundi, South Africa 01.2003 - 12.2003
Skills
Project Management
Property Management
Microsoft Project
IQ Retail
Outlook
Microsoft Teams
Microsoft Word and Excel
Property Maintenance and Operations
Site Selections
Market Analysis
Budgeting and Cost Management
Lease Negotiation
Project Risk and Planning
Business development and planning
Peoplerelatedskills
- Relationship Building
- Team Leadership
- Customer Service
- Research & Analysis
- Mentoring and Coaching
- Communication
Languages
IsiZulu
English
References
Available upon request
Timeline
Bachelor of Commerce in Project Management (Bcom) - Project Management
MANCOSA
01.2024 - Current
Regional Sales Manager
Supa-Roof
08.2019 - 04.2020
Branch Manager
Supa-Roof
07.2016 - 07.2019
Business Manager Acquisition
Nedbank
04.2011 - 06.2016
Certificate in Banking - Banking
Milpark Business School
01.2010 - 04.2011
High School Diploma -
Masibumbane High School
01.2003 - 12.2003
National Project Manager
Supa-Roof
5 2020 - Current
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