Bongiwe Yvonne Mjindi
Banking Industry
Umtata
Summary
Dynamic Sales Coordinator with a proven track record at First National Bank, excelling in customer communication and team building. Enhanced sales processes, driving productivity and revenue growth. Adept at sales reporting and mentoring, fostering a collaborative environment that empowers team members to achieve their goals.
Diligent Sales Coordinator offering 21 years of Financial Banking experience and expertise in cementing productive partnerships. Self-directed and determined in controlling inventory and meeting demands. Enthusiastic about capitalizing on in-depth understanding of developing territories and turning around sliding sales to make positive impact.
Overview
26
26
years of professional experience
2
2
Languages
Work History
Sales Coordinator, Customer Service Team Leader
Firs National Bank
01.2004 - 02.2025
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Streamlined sales processes for improved efficiency and customer satisfaction.
Loans and Home Loans Advisor
Meeg Bank
02.2002 - 01.2004
- I was assisting with New and Existing Home loans.
- Registration of Bonds with Attorneys.
- Payments to contractors ( Building).
Receptionist
Transkei National Building Society
03.1999 - 02.2002
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- I was also a Debt Collector should transcations be oustanding. I would make sure that accounts are kept running and up to date to avoid loss in the company.
Education
RE 5 - Regulatory Examination Certificate "RE 5"
Leselo Examination Body
Johannesburg, South Africa 04.2001 -
No Degree - Strategic Customer Relationship NQF LEVEL 5
Bank SETA
Johannesburg, South Africa 04.2001 -
High School Diploma -
Mditshwa High School
Umtata 04.2001 -
Skills
Customer communication
Timeline
Sales Coordinator, Customer Service Team Leader
Firs National Bank
01.2004 - 02.2025
Loans and Home Loans Advisor
Meeg Bank
02.2002 - 01.2004
RE 5 - Regulatory Examination Certificate "RE 5"
Leselo Examination Body
04.2001 -
No Degree - Strategic Customer Relationship NQF LEVEL 5
Bank SETA
04.2001 -
High School Diploma -
Mditshwa High School
04.2001 -
Receptionist
Transkei National Building Society
03.1999 - 02.2002
Languages
Xhosa
English