Years of Human Resources professional experience
Bongiwe Cynthia Ndaba
Human Resources Management
Johannesburgh,GP
Summary
Accomplished HR Manager with a proven track record at Dragon City Management, adept in enhancing employee relations and optimizing performance management. Skilled in HR policies and onboarding, I spearheaded initiatives that significantly improved operational efficiency and fostered a positive work environment. My strategic approach and conflict resolution skills have been pivotal in driving HR excellence.
Overview
13
13
1
1
Certification
1
1
Coaching
1
1
Emotional Intelligence
1
1
Personality Profile Analysis by Thomas International
1
1
Employment Equity Compliance Training
1
1
CCMA guidelines on Misconduct & Arbitration
8
8
years of post-secondary education
Work History
HR Officer
Proconics Holdings PTY LTD
01.2025 - Current
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Enhanced employee satisfaction by implementing effective HR policies and procedures.
- Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
- Provided thoughtful and engaging new employee onboarding presentations to energize workforce and set organizational expectations.
- Reduced employee turnover by addressing concerns, mediating conflicts, and providing support for staff members.
- Processed paperwork and hiring details for promotions and lateral position changes.
- Developed and implemented comprehensive human resources policies and procedures in compliance with applicable federal and state laws.
- Maintained accurate personnel records, ensuring privacy standards were met in accordance with relevant regulations.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Created and delivered HR training sessions to staff, managers and executives.
- Ensured compliance with labor laws and regulations through diligent review of company practices and policies.
- Conducted thorough performance evaluations to identify areas of improvement and provide constructive feedback to employees.
- Streamlined recruitment processes for improved efficiency in hiring top talent.
- Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
- Coordinated onboarding processes for new hires, integrating them seamlessly into the workplace environment.
- Developed comprehensive training programs to enhance employee skillsets and productivity levels.
Recruitment Officer
Mpact Corrugated -Brakpan
09.2024 - 11.2024
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Evaluated applicant qualifications against position requirements, identifying top candidates for further consideration by hiring managers.
- Managed offer negotiation process between candidates and hiring managers, securing mutually beneficial agreements that contributed to long-term employee satisfaction levels.
- Enhanced candidate experience by implementing streamlined recruitment processes and personalized communication strategies.
- Conducted thorough pre-employment screenings, including reference checks, background verifications, and skills assessments, ensuring compliance with all legal regulations and company policies.
- Reduced time-to-fill for open positions by proactively cultivating a robust talent pipeline through various sourcing techniques.
HR Manager
Dragon City Management
06.2024 - 08.2024
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Managed employee disputes by employing conflict resolution techniques.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Organized and led staff orientation programs and training to promote collaboration.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Recruited top talent to maximize profitability.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Liaised between multiple business divisions to improve communications.
- Reduced process gaps while supervising employees to achieve optimal productivity.
Head of Human Resources Management Department
Ndabezitha Charter Coaches
02.2023 - 06.2024
- Managed annual budgeting process for the human resources department, ensuring sufficient allocation of resources towards strategic initiatives.
- Established strong relationships with key stakeholders to ensure alignment of HR goals with business objectives.
- Led talent acquisition teams in identifying top-tier candidates for critical organizational roles.
- Conducted thorough workforce analyses to identify areas of improvement and develop targeted solutions.
- Enhanced employee engagement by implementing innovative HR programs and initiatives.
- Streamlined recruitment processes for increased efficiency and reduced time-to-fill rates.
- Managed complex employee relations issues, resulting in improved workplace harmony and satisfaction.
- Oversaw benefits administration, optimizing offerings while controlling overall costs.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Recruited top talent to maximize profitability.
- Reduced process gaps while supervising employees to achieve optimal productivity.
Human Resources Business Partner
Tshipinoto Funeral Home & Financial Services
12.2021 - 02.2023
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Collaborated with cross-functional teams to develop integrated solutions for business challenges.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Enhanced employee engagement by implementing innovative HR programs and initiatives.
- Developed meaningful metrics to evaluate the effectiveness of HR policies and procedures.
- Coached managers on effective employee relations strategies to address workplace conflicts proactively.
- Evaluated employee performance fairly, providing constructive feedback for professional growth.
- Managed complex employee relations issues to promote a healthy workplace culture.
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
- Advised senior management on organizational development and change management initiatives.
- Facilitated effective communication between management and staff, fostering a positive work environment.
- Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
- Streamlined recruitment processes for quicker, more efficient candidate selection.
- Collaborated with leadership to assess and improve policies across board.
Human Resources Business Partner
Silverstar Casino
09.2020 - 03.2021
- Evaluated employee performance fairly, providing constructive feedback for professional growth.
- Managed complex employee relations issues to promote a healthy workplace culture.
- Advised senior management on organizational development and change management initiatives.
- Ensured legal compliance in all HR practices, preventing potential lawsuits and fines.
- Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
- Actively monitored industry trends and best practices to maintain cutting-edge HR strategies.
Human Resources Business Partner
Gold Reef City Casino
03.2018 - 08.2020
- Optimized workforce planning and resource allocation for improved operational efficiency.
- Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
- Reduced employee turnover rates with targeted retention strategies and support systems.
Human Resources Business Partner
Suncoast Casino
09.2012 - 02.2018
- Conducted regular performance reviews, providing constructive feedback and fostering culture of continuous improvement.
- Oversaw payroll processing, ensuring accuracy and timely disbursement of salaries.
Education
Bachelor of Science - Human Resources Management
UNISA
Durban, South Africa 01.2008 - 05.2012
High School Diploma -
Durban University of Technology
Durban 01.2000 - 05.2003
Skills
Employee Relations
undefinedCertification
CCMA
Timeline
HR Officer
Proconics Holdings PTY LTD
01.2025 - Current
Recruitment Officer
Mpact Corrugated -Brakpan
09.2024 - 11.2024
HR Manager
Dragon City Management
06.2024 - 08.2024
Head of Human Resources Management Department
Ndabezitha Charter Coaches
02.2023 - 06.2024
Human Resources Business Partner
Tshipinoto Funeral Home & Financial Services
12.2021 - 02.2023
Human Resources Business Partner
Silverstar Casino
09.2020 - 03.2021
Human Resources Business Partner
Gold Reef City Casino
03.2018 - 08.2020
Human Resources Business Partner
Suncoast Casino
09.2012 - 02.2018
Bachelor of Science - Human Resources Management
UNISA
01.2008 - 05.2012
High School Diploma -
Durban University of Technology
01.2000 - 05.2003
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