BONGIWE VERONICA TOTOLO
Aspiring Data Analyst
Pretoria
Summary
IT graduate with a Diploma in Information Technology and hands-on experience in data analysis, SQL, C#, and Excel. Skilled in building dashboards, cleaning data, and automating workflows to support data-driven decisions. Eager to gain Microsoft Power Platform certification and contribute to public sector digital transformation through real-time projects in data, automation, and AI.
Overview
1
1
year of professional experience
8
8
years of post-secondary education
5
5
Certifications
Work History
Digitisation of Civic Records Team Leader
Department of Home Affairs
Pretoria
01.2024 - 05.2025
- Led digitization efforts for civic records including births, deaths, and identity documentation.
- Guided team in scanning, indexing, and securely storing large volumes of physical documents.
- Monitored team performance, trained staff, and ensured quality control in data capturing.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Created and managed project plans, timelines and budgets.
- Supported digital transformation by reducing paper-based systems and improving data retrieval processes.
- Collaborated cross-functionally to support issuance of official documentation and data access.
Education
Diploma - Information Technology
Central University of Technology
Bloemfontein 01.2016 - 01.2020
Grade 12 - National Senior Certificate
Nampo Combined School
Bothaville 01.2010 - 01.2014
Certificate - Data Analysis
University of Cape Town
Cape Town 06.2024 - 07.2024
Skills
- Intermediate SQL proficiency
- Excel (Advanced) – VLOOKUP, pivot tables, Data Analysis ToolPak
- Power BI proficiency – Data visualization
- Designing effective Tableau dashboards
- Statistical Techniques – Regression analysis, hypothesis testing
- Data Cleaning & Preparation – Ensuring data quality and integrity
- Solid understanding of Java concepts
- Solid understanding of C# fundamentals
Data reporting
- Basic familiarity with Power Automate and BI methodologies
- Data analysis and reporting
- ETL process management
- SQL basics for querying structured data
- Microsoft Excel: Advanced formulas, pivot tables, data analysis
- Developing KPI dashboards
- Power BI expertise in data visualization
- MySQL Microsoft Office Suite
Certification
• Interaction Design: Dashboards & Visualization Certificate | LinkedIn Learning
Availability
Immediately
Personal Information
Willing To Relocate: Open to relocation for the right opportunity to grow and contribute to the team.
Additional Information
Upon Request
Timeline
Certificate - Data Analysis
University of Cape Town
06.2024 - 07.2024
Digitisation of Civic Records Team Leader
Department of Home Affairs
01.2024 - 05.2025
Diploma - Information Technology
Central University of Technology
01.2016 - 01.2020
Grade 12 - National Senior Certificate
Nampo Combined School
01.2010 - 01.2014
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