Photography
Bongiwe Selinah Ngubo
Intern- Office Admin Support Staff
Johannesburg
Summary
Results-driven professional with strong communication and project management skills. Skilled in managing multiple tasks in fast-paced environments while optimizing processes and addressing issues proactively. Seeking a full-time role that offers professional challenges and utilizes interpersonal skills, time management, and problem-solving abilities.
Overview
3
3
Languages
4
4
years of professional experience
Work History
Intern
Aon South Africa
09.2025 - 08.2026
- Assisted in data analysis to support risk assessment initiatives.
- Collaborated with teams to develop client-focused insurance solutions.
- Conducted market research to enhance product offerings and competitive positioning.
- Streamlined administrative processes to improve operational efficiency.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Enhanced reporting accuracy through meticulous data validation practices.
- Supported project management efforts by coordinating timelines and deliverables.
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems and worked with teams to develop solutions.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Supported customer service improvements with detailed feedback analysis.
- Contributed to positive work environment by actively participating in team-building activities.
Learnership
Aon South Africa
09.2024 - 08.2025
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Maintained accurate records and reports, facilitating effective communication with team members.
- Supported the team in compliance initiatives, ensuring alignment with industry standards and regulations.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Waitressing
Ekhaya Restaurant and Bar
07.2023 - 08.2023
- Provided exceptional customer service by efficiently taking and processing orders, enhancing guest experience.
- Maintained cleanliness and organization of dining areas, ensuring a welcoming atmosphere for patrons.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Restocked supplies and ingredients, contributing to seamless operations during busy service hours.
- Adapted to fast-paced environments by multitasking and prioritizing tasks to meet customer needs.
Tour Guide & Part Time Teacher
Dlala Nje Company
02.2023 - 06.2023
- Guided diverse groups through cultural experiences, enhancing visitor engagement and knowledge retention.
- Developed and delivered interactive lesson plans, fostering student participation and interest in learning.
- Facilitated educational tours, ensuring safety and enjoyment while highlighting local history and culture.
- Provided personalized support to students, adapting teaching methods to meet individual learning needs.
- Collaborated with colleagues to design promotional materials for educational tours, enhancing visibility and interest.
- Maintained organized records of tour feedback and student progress, contributing to continuous improvement efforts.
- Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
Insurance Sales Agent
Metrosure Insurance Brokers
05.2022 - 08.2022
- Developed tailored insurance solutions by assessing client needs, enhancing customer satisfaction.
- Executed daily operations in sales, effectively managing client inquiries and follow-ups.
- Collaborated with cross-functional teams to streamline the policy renewal process, increasing efficiency.
- Conducted market research to identify new sales opportunities, contributing to revenue growth.
- Analyzed client feedback to refine service delivery, improving overall client retention rates.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Achieved sales goals by identifying client needs and providing tailored solutions.
- Cultivated strong customer relationships through effective communication and product knowledge.
Nail Technician
Cosmetic Salon
02.2022 - 07.2022
- Performed a variety of nail treatments ensuring client satisfaction and safety protocols.
- Provided personalized consultations to clients, recommending nail care products and services.
- Developed strong client relationships through effective communication and attentive service.
- Maintained a clean and organized work environment to enhance overall client experience.
- Collaborated with team members to implement new service offerings, improving client retention.
Education
No Degree - Short Term Insurance
NQF5 Short Term Insurance- IN PROGRESS
Moonstone Business School Of Excellence 04.2001 -
NCS -
Barnato Park High School
Guatueng 04.2001 -
NQF 4 - Short-term Insurance
BRS Solutions
Johannesburg, South Africa 04.2001 -
High School Diploma -
Roedean Academy School of Girls
Johannesburg, South Africa 04.2001 -
Skills
- Client account management
- Timely response handling
- Customer service excellence
- Client communication
- Team collaboration
- Fast-paced environment adaptation
- Problem solving
- Documentation accuracy
- Communication
- Group engagement
Interests
Creative writing
Volunteering
Timeline
Intern
Aon South Africa
09.2025 - 08.2026
Learnership
Aon South Africa
09.2024 - 08.2025
Waitressing
Ekhaya Restaurant and Bar
07.2023 - 08.2023
Tour Guide & Part Time Teacher
Dlala Nje Company
02.2023 - 06.2023
Insurance Sales Agent
Metrosure Insurance Brokers
05.2022 - 08.2022
Nail Technician
Cosmetic Salon
02.2022 - 07.2022
No Degree - Short Term Insurance
NQF5 Short Term Insurance- IN PROGRESS
04.2001 -
NCS -
Barnato Park High School
04.2001 -
NQF 4 - Short-term Insurance
BRS Solutions
04.2001 -
High School Diploma -
Roedean Academy School of Girls
04.2001 -
Personal Details
- Surname: Ngubo
- First name(s): Bongiwe, Selinah
- Telephone number: 0765781701
REFERENCE
Reference available upon request