Summary
Overview
Work History
Education
Skills
Additional Information
Software
Certification
Interests
Timeline
Generic

Bongiwe Ngobese

Diploma(Teaching)
Durban,KZN

Summary

Dynamic and dedicated professional with a strong background in customer service at Grand Canyon Spur. Proven ability to enhance service quality and foster relationships, ensuring guest satisfaction. Skilled in order taking and food presentation, while maintaining composure under pressure. Committed to continual improvement and effective teamwork in fast-paced environments.

Overview

4
4
years of professional experience
1
1
Certification
1
1
Language

Work History

Restaurant Waiter

Grand Canyon Spur
02.2024 - 07.2025
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.

Diploma in Teaching

Nazareth Primary School
01.2021 - 12.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

Commerce

Sihayo High School
Nqutu, South Africa
01-2016

Skills

Service quality

Additional Information

Dipl(Teaching)

2017-2019

@SpringVille Varsity College


Certificate in Customer Service

2020

@Ignition Call Center


Software

Microsoft office

Certification

Dipl(Teaching)

Interests

Travel

Timeline

Dipl(Teaching)

01-2025

Restaurant Waiter

Grand Canyon Spur
02.2024 - 07.2025

Diploma in Teaching

Nazareth Primary School
01.2021 - 12.2023

Commerce

Sihayo High School

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Bongiwe NgobeseDiploma(Teaching)