BONGIWE BAM
Account Manager
KEMPTON PARK
Summary
I hold master's in psychology through dissertation. I am a dedicated, organized, goal-orientated, smart thinker who works well individually as well as in a team with people with diverse personalities. I have excellent experience in planning, conducting, and reviewing of data as well as leadership skills needed in the working environment and to adjust to different working environments. My experience with dealing with IR issues has empowered me with skills in administration, people management, leadership as well as decision-making while the academic skills acquired in pursuing psychology gives me the edge in understanding how to relate with others. My willingness and motivation to learn and acquire new skills enable me to adapt to new environments. Structured Accounting Manager skilled in leadership and team development, illustrated over [Number] years of accounting and management experience. Meticulous and detail-oriented approach to task completion. Focused on correcting discrepancies to increase accuracy and data integrity.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Case and accounts manager
Health 1st
1 2020
- Client case management
- Providing on-site consulting, crisis management and resource referral
- Filing documents, data capturing, report writing as well as day to day office administration
- Consulting with client representatives to analyze problems and planning EAP services
- Reviewing and developing policies and procedures
- Servicing EAP accounts through creating strong partnerships with HR & SHEQ representatives by conducting account meetings, creating, and distributing promotional materials, report writing and ensuring strong EAP visibility and utilization
- Serving as a resource to EAP intake specialists when they require additional support in providing professional thorough and timely customer service to improve efficiency and customer service satisfaction.
Shift supervisor
Sylvania Metals
02.2009 - 02.2016
- Leading a production team producing high grade PGM concentrate
- Maintaining, monitoring and adherence to safety measures and policies (SHEQ).
Education
MA Psychology -
University of South Africa
ND Extraction Metallurgy - undefined
University of Johannesburg
Skills
Planning, decision making and problem solving
Alternatephone
068 213 4207
References
- Ms. E. Long, Academic supervisor at Unisa, 012 429 8071, longel@unisa.ac.za
- Mr. V. A. Baloyi, Production manager at Sylvania Metals, 076 806 9968
- Mr. A.T. Thavhanyedza, Manager at Health 1st, 011 054 0900
Certification
Facilitator certificate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Shift supervisor
Sylvania Metals
02.2009 - 02.2016
Case and accounts manager
Health 1st
1 2020
MA Psychology -
University of South Africa
ND Extraction Metallurgy - undefined
University of Johannesburg
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