Bongisa Mlisana

Supervises all activities related to the circulation desk, photocopying & printing services by:

• Ensuring staff enter into an annual Performance Contracts and performance reviews happen
• Compiling duty roster for staff and manage work attendance
• Ensuring new users are registered and renewal of existing clients membership
• Compiling the necessary guidelines for circulation desk staff
• Assists users with the general use of the Library, searching the online catalogue
• Demonstrating how to access to e-resources on the Library Mobile App & Blackboard
• Ensuring printing & photocopy services function efficiently
• Configure and update the Fulfillment policies in the Library Management system, ALMA
• Ensures academic staff are informed of new books
• Report to cataloguing section metadata errors identified in the library catalog
• Identifies stock gaps and make recommendations to the Acquisitions section
• Reports all malfunctioning equipment & unusable facilities affecting clients in the library department

Reference Details: Ms Bulelwa Ntja, Acquisition Librarian, +27 12 – 5214323 & 0822020882

Managed the branch Library to provide an effective service to users by:

• Managing all human, financial and IT resources allocated to the library
• Providing inputs to all planning activities and accreditation of the courses provided
• Ensuring that collections development activities are periodically undertaken
• Undertaking orientation of new staff and students
• Providing Information, Research support & Inter-Branch Loans service
• Designing and conducting Information Literacy skills training
• Supporting e-learning initiatives (Blackboard)
• Maintaining collegial relationships with academic staff on campus, librarians across campuses and library departments
• Marketing the library services to academic staff and students & actively participated in campus- organized activities
• Conducting surveys aimed at improving users’ library experience
• Optimized resource allocation by analyzing usage data and adjusting acquisition priorities accordingly.
• Monthly statistical report and analysis submission
• Ensured all equipment and facilities are in good working order
• Provided monthly, quarterly and yearly reports
• Ensured adherence to all security measures during the closure of the library

Reference Details: Ms Patricia Mothopeng, Faculty Librarian, +27 21 – 4603004 & 0797056918

Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks by:

• Ensuring adequate staff is on duty at various service points
• Ensuring cleanliness of the library and timeous reporting of malfunctioning equipment and facilities
• Ensuring till cashing up procedures are followed during library closure
• Identifying student assistants’ training needs and provide support
• Providing Information service to users
• Demonstrated commitment to the organization's core values, leading by example and fostering a culture of excellence by:
• Liaising with faculty librarians on literature searches conducted after -hours
• Capturing monthly circulation statistics in the online database
• Timely submission of monthly & six months analytical report on the after-hours services
• Ensuring adherence to all security procedures during closing of the library

Reference Details: Ms Regina Sikhosana, Senior Librarian & Branch Manager, 021- 959 6899 & 0769797378