Bongelwa Ngomfela
Library Assistant
Mdantsane
Summary
Profile statement I am a young vibrant library Assistant currently working at a circulation desk and information services in an academic library from 2017 until now. I have good customer service skills, analytical skills, good teaching conducting information literacy training, marketing and presentations on library services such as research tools like Turnitin, Endnote, Mendeley, online databases and Online access catalogue. I work best both individually and in a team, fast learner adapting very easy in a new environment. I have an excellent eye for detail and meeting deadlines. I am good in problem solving and have good computer skills.
Overview
2026
2026
years of professional experience
2
2
Certifications
3
3
Languages
Work History
LIBRARY ASSISTANT
Walter Sisulu University
1 2017 - Current
- Circulation desk procedures on Sierra system, check in, check out, registering and updating patrons records, collecting fines on overdue books
- Creating course reserve
- Conducting library orientations, information literacy training and information searches on Summons
- Marketing library services and preparing displays
- Provides training and presentations on research tools such as Endnote, Mendeley, Databases and Turnitin
- Train and supervise student library assistant and volunteers
- Handling intercampus mails
- Shelving and shelf reading and working night shift
- Liaise with both faculty and students on information needs and collection development
- Liaison with Acquisition librarian on book recommendation and filling of order cards.
CLERK DETECTIVES UNIT
11.2015 - 01.2016
- Keep records of materials filed or removed, using logbooks or computers
- Add new material to file records or create new records as necessary
- Perform general office duties such as typing, operating office machines, and sorting mail
- Track materials removed from files to ensure that borrowed files are returned
- Gather materials to be filed from departments or employees
- Find and retrieve information from files in response to requests from authorized users
- Place materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and identification information.
GRADUATE INTERN
11.2014 - 10.2015
- Admission of inmates and opening and managing case files
- Monitor movements of inmates and Presenting rehabilitation programs to short term offenders
- Prepare inmates for parole board
- Calculating monthly statistics.
Education
POSTGRADUATE DIPLOMA IN LIBRARY AND INFORMATION SCIENCE -
Walter Sisuslu University
01.2016 -
BACHELOR OF SOCIAL SCIENCES - undefined
Walter Sisulu University
01.2014 - undefined
Skills
Computer literacy
Communication and marketing
Ability to work both independently and team
Attention to detail
Planning and organising
Good search
Patron Records Updating
Filing, Shelving and Storing Materials
Customer Referrals
Damaged book removal
Material Shelving
Shelf reading
Customer Relationship Management
Problem-Solving
Interpersonal Communication
Certification
Postgraduate diploma in library sciences
Volunteer Experience
CLERK DETECTIVES UNIT, East London, Eastern Cape, SAPS INYIBIBA MDANTSANE, 11/2015, 01/2016, Keep records of materials filed or removed, using logbooks or computers, Add new material to file records or create new records as necessary, Perform general office duties such as typing, operating office machines, and sorting mail, Track materials removed from files to ensure that borrowed files are returned, Gather materials to be filed from departments or employees, Find and retrieve information from files in response to requests from authorized users, Place materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and identification information
References
- FAITH GOQWANA, Walter Sisulu University, Senior Librarian Client Services Management, 083 959-3603, 043 708 5477, fgoqwana@wsu.ac.za
- LONA NGWENDU, Walter Sisulu University, Circulation Librarian Supervisor, 078 181-5491, 043 708 5411, lngwendu@wsu.ac.za
Accomplishments
- Supervised team of 5 student assistants.
Affiliations
LIASA
Timeline
POSTGRADUATE DIPLOMA IN LIBRARY AND INFORMATION SCIENCE -
Walter Sisuslu University
01.2016 -
CLERK DETECTIVES UNIT
11.2015 - 01.2016
GRADUATE INTERN
11.2014 - 10.2015
BACHELOR OF SOCIAL SCIENCES - undefined
Walter Sisulu University
01.2014 - undefined
LIBRARY ASSISTANT
Walter Sisulu University
1 2017 - Current
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