Bongekile Zwane

As an accomplished Customer Service Representative, I bring a track record of effectively resolving intricate customer concerns and escalated inquiries. My adeptness in fostering relationships and proficiently addressing complaints is matched by my capability to handle queries across various communication channels, including telephone, email, and social media. My diverse background, spanning Medical Schemes, Insurance, Property, and Banking sectors, has equipped me with a deep understanding of various customer profiles and the expertise to serve them with excellence. I pride myself on being a self-reliant professional who is ambitious, determined, and consistently reliable. With a steadfast commitment to personal growth, I am always keen to expand my knowledge and skills.