Bongekile Jona
Durban
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Counselor’s Admin
Public Employment Program
Durban
01.2022 - Current
- Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Performed research to collect and record industry data
- Completed forms, reports, logs and records to quickly handle all documentation for human resources
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary
Director
Gumede And Jona In
Durban
02.2018 - 12.2021
- Monitored office workflow and administrative processes to keep operations running smoothly
- Attending counter duties, answering incoming and outgoing calls
Filling, Photocopying, Printing and faxing
Collecting post and consents.
Compliance Officer Intern
MTL Training And Project Companny
Pinetown
11.2016 - 01.2018
- Ensure that the behavior in the organization meet the company’s standard of conduct
- Ensure that employees are in compliance with the system
- Implemented improvement initiatives and developed compliance testing program to monitor and identify gaps in new and existing practices.
- Monitored and assessed compliance risks associated with operational processes and procedures.
- Responded to employee inquiries regarding compliance regulations and procedures.
- Created and maintained compliant work environment.
Senior Clerk Intern Intern
Ethekwini Municipality
Durban
05.2015 - 04.2016
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Managed calendars and scheduled appointments to maintain smooth flow of operations.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Created and maintained detailed records of all office activities.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Processed incoming and outgoing mail and packages according to established procedures.
Education
Bachelor Degree of Public - Administration
Walter Sisulu University
Umtata 01.2008 - 01.2011
High School Diploma -
Sanda Skills Development
Durban 01.2020 - 06.2021
Skills
SKILLSComputer LiteracyMicrosoft Word, Excel, Access,PowerPoint, Internet and EmailingLeadership, Communication, Problem solving and Data-baseAssessor Course: Conduct outcomes-based assessment 115753Conduct targeted training development using given methodologies 117870Facilitate learning using a variety of given methodologies 117871Carry out course administration 123393Facilitate the preparation and presentation of evidence for assessment 12544
Customer and client relations
Correspondence distribution
Documentation and reporting
Office administration
Professional demeanor
Customer/Client relations
Administrative updates
Administrative leadership
Administrative tasks
Timeline
Counselor’s Admin
Public Employment Program
01.2022 - Current
High School Diploma -
Sanda Skills Development
01.2020 - 06.2021
Director
Gumede And Jona In
02.2018 - 12.2021
Compliance Officer Intern
MTL Training And Project Companny
11.2016 - 01.2018
Senior Clerk Intern Intern
Ethekwini Municipality
05.2015 - 04.2016
Bachelor Degree of Public - Administration
Walter Sisulu University
01.2008 - 01.2011