Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Counselor’s Admin
Public Employment Program
Durban
01.2022 - Current
Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service
Managed phone and email correspondence and handled incoming and outgoing mail and faxes
Performed research to collect and record industry data
Completed forms, reports, logs and records to quickly handle all documentation for human resources
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary
Director
Gumede And Jona In
Durban
02.2018 - 12.2021
Monitored office workflow and administrative processes to keep operations running smoothly
Attending counter duties, answering incoming and outgoing calls
Filling, Photocopying, Printing and faxing
Collecting post and consents.
Compliance Officer Intern
MTL Training And Project Companny
Pinetown
11.2016 - 01.2018
Ensure that the behavior in the organization meet the company’s standard of conduct
Ensure that employees are in compliance with the system
Implemented improvement initiatives and developed compliance testing program to monitor and identify gaps in new and existing practices.
Monitored and assessed compliance risks associated with operational processes and procedures.
Responded to employee inquiries regarding compliance regulations and procedures.
Created and maintained compliant work environment.
Senior Clerk Intern Intern
Ethekwini Municipality
Durban
05.2015 - 04.2016
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Maintained filing system and organized customer documents for easy retrieval of information.
Managed calendars and scheduled appointments to maintain smooth flow of operations.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Created and maintained detailed records of all office activities.
Reviewed files, records and other documents to obtain information to respond to requests.
Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
Processed incoming and outgoing mail and packages according to established procedures.
NA at Hampton Roads Community Action Program Whole Family Employment ProgramNA at Hampton Roads Community Action Program Whole Family Employment Program