Summary
Overview
Work History
Education
Skills
Timeline
Work Availability
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Bongani William Sombane

Multi skilled banker
Pretoria,GP

Summary

With a proven track record at First National Bank, I excel in customer service and consumer banking, enhancing client satisfaction and financial product knowledge. Skilled in relationship building and money handling, I consistently surpassed sales targets. My expertise also includes ensuring compliance with banking regulations, demonstrating both hard and soft skills vital for banking excellence.

Developed strong financial analysis and customer service skills in fast-paced banking environment. Known for exceptional attention to detail and ability to handle complex transactions efficiently. Seeking to transition into new field, bringing dedication to delivering high-quality service and achieving positive outcomes.

Overview

3
3
years of professional experience

Work History

Multi Skilled Banker

First National Bank
11.2020 - 03.2022
  • Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
  • Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
  • Developed and maintained strong customer relationships, providing exceptional service and advice.
  • Educated customers on features and benefits of banking products and services.
  • Collaborated with team members to consistently meet or exceed branch sales targets and objectives.

Bank Teller

First National Bank
02.2020 - 10.2020
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Educated customers on banking products, enabling them to make informed decisions about their finances.

2019 Bankseta Leanership

First National Bank
02.2019 - 01.2020
  • Improved customer relations with timely flow of transactions at the atm.
  • Optimized digital migration for customer self help in regards to manage numbers inside the branch at any given time.
  • Assisted in educating customers about the importance of having financial products like funeral cover,having money saved up for a rainy day.

Education

National Certificate: Banking Services Advice - Banking And Finance

Milpark Education
Johannesburg, South Africa
04.2001 -

Skills

Customer service

Timeline

Multi Skilled Banker

First National Bank
11.2020 - 03.2022

Bank Teller

First National Bank
02.2020 - 10.2020

2019 Bankseta Leanership

First National Bank
02.2019 - 01.2020

National Certificate: Banking Services Advice - Banking And Finance

Milpark Education
04.2001 -

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Bongani William SombaneMulti skilled banker