Bongani Garreth Tshabalala
Registered Nurse
Johannesburg,GP
Summary
Proven leader in nursing and quality assurance, with a track record of enhancing patient care and satisfaction at Netcare Alberton Hospital. Expert in clinical leadership and compassionate care, I've driven quality improvements and fostered high-performing teams. Skilled in nursing efficiencies and complaints management, my approach significantly boosts patient outcomes and staff morale.
Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
Work History
Nursing Unit Manager
Netcare Alberton Hospital
2016.09 - Current
- Improved patient satisfaction scores by actively addressing concerns and implementing necessary improvements.
- Enhanced patient care by implementing evidence-based practices and protocols in the nursing unit
- Manage acuities and skill mix in such a way as to ensure cost effective quality care
- Manage all costs emanating from the department
- Identify quality improvement opportunities and ensure appropriate strategy and Quality Improvement initiatives are developed and measured
- Investigate all negative incidents and ensure appropriate capturing on IMS
- Monitor safety standards in accordance with the Machine and Occupational Safety Act (Act 6 of 1983). Report all accidents and incidents to Line Manager / Safety Representatives
- Ensure compliance with protocols, policies and Acts
- Ensure the unit is providing safe, cost effective quality patient care in line with the Clinical Governance strategy and evidence based practice
- Evaluate the patient’s journey through patient experience and stakeholder input
- Evaluate nursing quality indicators and clinical outcomes
- Communicate effectively with patients regarding their care
- Promote health and wellbeing of patients and staff
- Ensure the principles of infection prevention and all standard precautions are adhered to
Assistance Director Quality Assurance
Bheki Mlangeni District Hosptal
2014.04 - 2016.08
- Developed high-performing teams by providing mentorship and guidance on nursing core standards
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Worked closely with Hospital Management to guide operational strategy.
- Customer complaints management
- Management of 6 Key priorities as set by the minister of health for each facility i.e Staff Attitude, Waiting times, Availability of stock and medication, Patients' and employees' safety, Availability of human resources and Infection control
NCD, Geriatrics and Eye Care Coordinator
Johannesburg District Department Of Health
2011.05 - 2013.04
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Advocated for patients'' rights within the healthcare system, working diligently to address concerns or barriers to care.
- Coordinated discharge planning, ensuring a smooth transition from hospital to home or other facilities.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Inspect all old age homes and Retirement villages on health compliance in Johannesburg Metro
- Inspect and support all primary health care facilities in Johannesburg metro district.
- Coordinate health promotions on non-communicable diseases, geriatric care and eye care
Nursing Unit Manager
Netcare Olivedale Hospital
2008.04 - 2011.04
- Assessed staffing needs based on census fluctuations while balancing budget constraints, maintaining appropriate nurse-to-patient ratios at all times.
- Reduced medication errors by implementing a thorough double-check system among nursing staff.
- Improved patient satisfaction scores by actively addressing concerns and implementing necessary improvements.
- Enhanced patient care by implementing evidence-based practices and protocols in the nursing unit.
- Served as a liaison between nursing staff, administration, and other healthcare professionals to ensure smooth communication and optimal patient outcomes.
- Coordinated multidisciplinary rounds to promote cohesive decision-making regarding individualized patient needs.
- Managed daily nursing unit operations, maintaining high standards of patient safety and quality of care.
Registered Nurse, Medical-Surgical Unit
Netcare Mulbarton Hospital
2006.05 - 2008.03
- Monitored hemodynamic variances to identify signs of life-threatening complications.
- Skillfully performed , IV insertion, and catheterizations, ensuring proper technique and adherence to infection control standards.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Monitored patient vital signs to perform thorough condition assessments.
- Managed caseload of patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
- Provided health education to patients and families regarding discharge instructions and plans of care.
Registered Nurse, Primary Health Care
Central Wits Department Of Health Region F
2004.01 - 2006.04
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Managed care from admission to discharge.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Immunization of children
- Family planning
Education
Associate of Applied Science - Nursing Sciences
Annlasky Nursing College
Johannesburg, South Africa 2001.04 -
Skills
Compassionate Care
Timeline
Nursing Unit Manager
Netcare Alberton Hospital
2016.09 - Current
Assistance Director Quality Assurance
Bheki Mlangeni District Hosptal
2014.04 - 2016.08
NCD, Geriatrics and Eye Care Coordinator
Johannesburg District Department Of Health
2011.05 - 2013.04
Nursing Unit Manager
Netcare Olivedale Hospital
2008.04 - 2011.04
Registered Nurse, Medical-Surgical Unit
Netcare Mulbarton Hospital
2006.05 - 2008.03
Registered Nurse, Primary Health Care
Central Wits Department Of Health Region F
2004.01 - 2006.04
Associate of Applied Science - Nursing Sciences
Annlasky Nursing College
2001.04 -
Similar Profiles
Neushi MunieNeushi Munie
Radiographer in Charge (Theater) at Parklane Netcare HospitalRadiographer in Charge (Theater) at Parklane Netcare Hospital
Brent SampsonBrent Sampson
Clinical Nurse Specialist at Netcare Kuilsriver HospitalClinical Nurse Specialist at Netcare Kuilsriver Hospital
Sarina NagelSarina Nagel
Personal Assistant to Emergency Department Unit Manager at Netcare Garden City HospitalPersonal Assistant to Emergency Department Unit Manager at Netcare Garden City Hospital