Bongani Mashiane
Midrand
Summary
Experienced in managing multi-site operations, driving continuous improvement, and leading diverse teams to achieve operational excellence. Adept at streamlining processes, ensuring compliance, and fostering culture of collaboration. Proven track record of enhancing productivity and delivering exceptional results in fast-paced environments. Results-focused and proactive in planning day-to-day operations and solving service issues. Offers advanced abilities in tackling issues impacting team and business success. Excels at managing team and personal time to consistently exceed expectations. Experienced in managing operations with focus on efficiency and team collaboration. Skilled in communication, problem-solving, and adapting to new challenges. Proven track record of driving process improvements and fostering positive work environment. Operations professional with track record of optimising regional operations and driving process improvements. Skilled in team leadership, budget management, and resource allocation to achieve operational objectives. Adept at fostering strong relationships with stakeholders and ensuring compliance with industry standards. Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.
Deployment international to do fire management in Canada gave me good experience in Management business.
Overview
19
19
years of professional experience
Work History
Regional Operations Manager
Working on Fire
Gauteng -Midrand, South Africa
05.2007 - Current
- Directed staff recruitment and training, building a highly skilled and motivated operations team.
- CCMA cases
- Conduct Investigations under Health and Safety and Misconduct
- Optimised resource allocation, ensuring maximum productivity and minimal downtime.
- Investigated issues impacting organisational operations and service delivery to understand root causes, prepare detailed reports and recommend corrective actions.
- Implemented strategic initiatives to enhance operational efficiency and reduce costs across the region.
- Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction.
- Led cross-functional teams in project execution, delivering projects on time and within budget.
- Implemented sustainable practices, reducing environmental impact and enhancing corporate social responsibility.
- Addressed customer complaints and queries promptly, maintaining high levels of customer satisfaction.
- Coordinated strategic plans for administrative services management and optimisation to best use available resources.
- Collaborated with HR to manage employee relations issues, promoting a positive work environment.
- Assessed the impact of external factors on regional operations, adjusting strategies to mitigate risks.
- Facilitated communication between regional offices and headquarters to align objectives and strategies.
- Attended conventions to represent organisation, gather information and help build new partnerships.
- Conducted risk assessments, mitigating potential issues before they impacted business operations.
- Monitored staff performance and developed improvement plans.
- Managed budgets and financial planning, achieving cost savings without compromising on quality.
- Facilitated continuous improvement initiatives, encouraging innovation and excellence in operations.
- Analysed performance data to identify trends, making strategic decisions to boost operational success.
- Cultivated work environment focused on personal responsibility, continuous improvement and delivering high-quality results.
- Developed and enforced health and safety protocols, ensuring a safe workplace environment.
- Managed organisational resources to meet administrative and operational needs whilst adhering to budgetary guidelines and meeting quality and schedule demands.
- Recruited and hired staff for organisational vacancies and enforced consistent policies across workforce.
- Established performance metrics, driving accountability and recognising outstanding achievements.
- Drove company growth with proactive mindset and results-oriented plans for business operations.
- Modelled business processes to identify strengths, weaknesses and opportunities for improvement.
- Maximised employee morale and corrected performance issues according to established standards.
- Conducted regular site visits to assess operational practices and identify areas for improvement.
Ground Operation manager
Working on fire
Free state -Bloemfontein , South Africa
02.2019 - 07.2025
- Managed organisational resources to meet administrative and operational needs whilst adhering to budgetary guidelines and meeting quality and schedule demands.
- Recruited and hired staff for organisational vacancies and enforced consistent policies across workforce.
- Coordinated strategic plans for administrative services management and optimisation to best use available resources.
- Investigated issues impacting organisational operations and service delivery to understand root causes, prepare detailed reports and recommend corrective actions.
- Project management.
- External fire management in Canada.
- Reviewed reports, recommendations and requests from subordinate leadership.
- Handled human resources concerns and established plans to handle issues with consistent approach.
- Implemented management changes and network restructuring strategies throughout region, identifying opportunities for acquisition of underperforming locations.
- Reported successes, failures and new plans to governing body to guide decision-making.
Regional Manager
Working on fire
Mpumalanga - Nelspruit , South Africa
03.2014 - 04.2019
- Facilitated regular team meetings to communicate targets, strategies, and company updates.
- Tracked organizational performance against objectives and revamped strategies to better meet targets.
- Conduct disciplinary hearing - Prosecutor , chair and investigation
- Burning project in Mpumalanga Province,mining Burning project
Proven ability to learn quickly and adapt to new
situations.
• Management oversight • Skilled at working independently and collaboratively in a team environment.
Worked well in a team setting, providing support
and guidance
Passionate about learning and committed to
continual improvement.
Managed time efficiently in order to complete all
tasks within deadlines.
Assisted with day-to-day operations, working
efficiently and productively with all team members.
• Worked effectively in fast-paced environments.
Worked flexible hours across night, weekend, and
holiday shifts.
•Demonstrated respect, friendliness and
willingness to help wherever needed.
•Strengthened communication skills through
regular interactions with others.
Paid attention to detail while completing assignments.
•Adaptable and proficient in learning new
concepts quickly and efficiently.
•Organized and detail-oriented with a strong work
ethic.
•Resolved problems, improved operations and
provided exceptional service.
Proved successful working within tight deadlines
and a fast-paced environment.
Assistance regional manager
Working on fire
Gauteng , South Africa
05.2012 - 02.2014
- Managing 4 of the wroking on fire teams in Gauteng province
- Attending fires, supporting the working on fire teams.
- Conduct disciplinary hearings.
- Recruitment.
- Conduct PPE and PPC assessments.
- Currently working on fire policies.
- Project management.
Crew Leader/supervisor
Working on fire
Gauteng , South Africa
01.2009 - 08.2013
- Supervising and leading the firefighter team.
- Train new recruits.
- Administration.
- Firefighting.
- Conduct fire awareness.
- Production.
- Project implimentation
Fire fighter
Working on fire
Gauteng , South Africa
05.2007 - 03.2009
- Firefighting.
- First aider.
- Health and safety (she rep).
Education
Management
University of Free State
Bloemfontein, FS2021
Skills
- Project management
- Resource allocation
- Risk assessment
- Team building
- Management skills
Managing Health and
Safety
Communication skills
Handling disciplinary hearing
process and review cases
and drafting on notices of
hearing and incapacity
Drafting of report
Incident command skills
Operation skills
Business skills
Presentation skills
Fireline skills
Leadership skills
Negotiations skills
Handling CCMA cases skills
Managing partnership
agreement skills
Computer skills
Coaching skills
Mentorship skills
Direction skill
Languages
English
Advanced
C1
isizulu
Proficient
C2
Isiswati
Proficient
C2
Ndebele
Intermediate
B1
Sotho
Intermediate
B1
Sethwana
Intermediate
B1
Afrikaans
Beginner
A1
Interests
- Reading
Advise role to the youth to focus on education and
sports and stay away from crimes and drugs
Accomplishments
- 2018 Award Best outstanding performance regional
- Canada Deployment - 2016 , 2019 ,2022, 2021, 2023 and 2024
Additional Information
- Board member of Uthando house space of safety
Board Chairperson - 2014-2016
Board advisor currently
We look after south african children without homes
and we provide shelter and food.
Responsibility
-Draft business plan for the centre
-Marketing strategy for funds
-Approval on finances
- Build the structure to accommodate more
Orphans
-Strategy to absorb international Orphans
Timeline
Ground Operation manager
Working on fire
02.2019 - 07.2025
Regional Manager
Working on fire
03.2014 - 04.2019
Assistance regional manager
Working on fire
05.2012 - 02.2014
Crew Leader/supervisor
Working on fire
01.2009 - 08.2013
Regional Operations Manager
Working on Fire
05.2007 - Current
Fire fighter
Working on fire
05.2007 - 03.2009
Management
University of Free State